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Re: member unsubscribed for 'marking a message as spam'?


 

Have they looked in their spam folder online

That is where it probably is (given they have already been unsubscribed for marking as spam or their emailer has deleted a groups.io post after 30 days which is the norm)

If they find its there and mark as "not spam" which returns it to their inbox they may not have the problem again

Spam filters need training and by marking as "not spam" its teaching the filters

Nivard Ovington in Cornwall (UK)

On 15/08/2020 18:39, Lori - cyberTOPS wrote:
It's not happening super often but it is annoying.
Now my question is -- one such member doesn't know where or didn't see the message to rejoin.? Is there a way to resend that link or do I have have to invite her to the group again?

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