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On Sun, Jan 19, 2020 at 12:33 PM, Richard Waller wrote:

Hi - I'm new to this and am configuring and testing a group and sub-groups. One of the things I wanted to achieve was to make the default 'reply to' the sender rather than the group. That's easy to configure BUT if someone uses 'reply all' then the sender gets two copies of the reply, one sent direct to them and one via the group. I'm guessing there is nothing I can do about that as it is outside the control of the groups.io platform.
However, just to make life difficult, if I set the 'reply to' to group (the default), both 'reply' and 'reply all' options in an email send to the group and neither replies to the sender. Is this an issue with my email client (Apple Mail)? Or is there something I'm setting incorrectly?
I could live with 'reply to' as the group IF members also had the option to reply to sender only (without having to manually change the destination email address).
The background to all of this is that I am trying to set up a system where members can, if they want, just use email to send and receive messages from the group without having to get involved in logging in to the forum, and I need to make it is easy and intuitive to use as possible.
Thanks for any advice!

I use Apple Mail.

My test group is set for Reply to Group.
I have not removed other reply options.

When I click on reply to a Group email, a reply message only goes to the group. It does not cc the sender.?
There is a Reply to line added into the email that takes care of this.

Additionally, the email footer gives me the option of replying to the group or to the sender only.
Clicking on one opens an email in my Apple Mail with the sender's email address in the To box.
If I choose reply to sender the subject is automatically reconfigured with Private added in:
Private: Re: [TEST FRANCES] test reply to reply all

Here is the footer.
?|?Reply To Group?|?Reply To Sender?|?Mute This Topic?|?

This works as long as you don't remove other reply options in Admin, Settings.
If you remove other reply options, the footers are:
View/Reply Online (#662) | Reply To Group | Mute This Topic | New Topic

Of course, a member can reply online as well, but I understand that you would like members to mainly work through email only.

Additionally, if someone belongs to a subgroup and only wants to get subgroup email right away, their subscription should be set to full featured digest or even Special Notices only. The subscriptions are separate for subgroups and main group.

See this help wiki page about footers - ?/g/GroupManagersForum/wiki/Footers

Frances

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Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers