On Thu, Dec 12, 2019 at 10:10 PM, Kenny Williams wrote:
As the new members requested membership, I manually approved them, but a few are now showing "NC" (not confirmed) on the members list.
Kenny; your
manually approved them above is a function of your running a Restricted Group wherein subscribers have to be approved rather than just "joining". Do you use the "Pending Subscription" message requirement? I suspect not because I hope you would have mentioned it.
The simple solution to this is
not to approve applicants until they have confirmed their request to join by sending the reply requested by Groups.io. Do you "approve" by email? I suspect that you do but IIRC there is no clue in the email notification that the applicant has yet to confirm their request to join; IMHO it is much better to approve from the
Pending Approval list because any NC flag is clearly visible, and if there is a flag against any given application you can just leave the application sitting there until such time as it is cleared by Groups.io receiving the requested confirmation. (Ditto a reply being received by you to a Pending Subscription message) If no action is taken then the application will lapse after 14 days and will vanish; if you wish you can force a resend of the Confirmation Email.
By leaving incomplete applications in the pending tray you can prevent NC flags appearing at random in your Members list. As has been pointed out "members" thus flagged can neither post nor receive group messages so there is no useful purpose being served by their actually
being members.
One query... "manual" approval? AFAIK for a Restricted Group there is no "non - manual" way. :)
Chris
