I may have mentioned this elsewhere, but since we're on this topic, I am having issues with Gmail moving whitelisted senders automatically to my "spam" folder - not every message from every sender, but too many for comfort. Many are from commercial companies to whose lists I have subscribed but some are personal correspondence. Does anyone have any idea why Gmail would be doing?this? It started only recently, within the last couple of months, but it is getting quite irritating.
And no, I never delete directly from "spam"; I move it to the inbox and do it there.
On Sun, Dec 8, 2019 at 7:13 PM Donald Hellen <donhellen@...> wrote:
Sharon . . .
On Sun, 8 Dec 2019 23:00:51 +0000 (UTC), "Sharon Pohlman via
Groups.Io" <ceegee2006=[email protected]> wrote:
>What I am not liking is when IO determines that something is spam so they remove the post AND the member. I donot think that is right. its my group let me decide if it is spaqm and if the member should be removed.
GIO doesn't remove a member for sending SPAM to the group. That is up
to the moderators to determine.
Now if the member deletes a message from GIO and it's in their spam
folder, they mark it as SPAM, or their email provider marks it as SPAM
and it's left in the spam folder long enough that the email provider
automatically deletes it, then GIO will unsubscribe them.
This arrangement had to be agreed upon by forum platforms like GIO to
reduce unwanted messages for the email users (members). I believe this
is part of the DMARC specification for the web to help reduce spam. At
any rate, if GIO did not implement this, they would be blacklisted by
some email providers. This is supposed to be for our protection but it
only works well if people are aware of how it works and to NOT mark
messages as spam that aren't, check their spam folders, don't delete a
message in the spam folder that isn't spam, etc.
It's up to the members to treat GIO messages as messages and not SPAM,
and for moderators/owners to train and educate their members about
this. If the members don't read your messages about this (you do send
out a message now and then about this, don't you?), then they will end
up being kicked off the group.
Some of our groups have a monthly reminder sent out about this so new
members will see this soon after they join. I might make it a message
they will get when joining, too, but we haven't had many members make
that mistake and get kicked out. Most of those who have immediately
rejoin, and hopefully they actually read the email they get after
being removed.
Do I like the way this works? Not at all. But we're stuck with it
since email providers have demanded it and we wouldn't be getting
messages from forum platforms without the platforms agreeing to do
this.
Donald
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