开云体育

Jan,

"I tried three different browsers and never got the confirmation
email. ... I have checked my spam folders, but there’s nothing
there."

Odd as it may sound, people do sometimes typo (or brain-o) their own email address when entering it into the web site. You might ask her to double-check that she hasn't any extra or missing characters, or spaces in what she entered.

Another possibility is that her email service is delaying delivery of the confirmation notices as an anti-spam measure.


I don't remember if the confirmation email is tracked for delivery issues the way messages are. If she's showing in your group's Members List as NC you might try opening her page and checking the Email Delivery History tab to see if it offers any clues.

Shal


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