Re: Welcome Message Not Sent After Transition
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Robert,
I sent out my Welcome Notice as a special notice because none of my test accounts nor any member I spoke to received it automatically. Spam folders were indeed checked and I was thorough in checking
New members that have joined after our transition have been receiving the automatic Welcome Notice.
This was a very minor blip in our otherwise super smooth Easy Transfer process. I'm grateful to all the support here at Groups.io and delighted to be here.?
Jesse
On Fri, Nov 8, 2019 at 02:23 PM, West Coast Compa?eros Staff wrote:
Over the past couple of days, several of my groups have been transferred from Yahoo! Groups. I had active Welcome notices set for all of them. My experience is the same as Jesse's: the "You have been added" message from The Groups.io Team is sent, but the Welcome notice from the Moderators is not.
Robert -- I find this really surprising.?
Please double-check the entry you have in the "Notice Type" box. Simply naming it "Welcome" does not make it a Welcome Notice.
Also, you have to click in the provided checkbox to make it Active. I'm attaching a screenshot to show you what I mean.
Too little, too late now...but I want to make sure we provide correct information for the benefit of others. See also?/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups#Customize-your-group27s-Welcome-Member-Notice
Regards,
Bruce
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Jesse Nahan