On Thu, Oct 24, 2019 at 07:21 PM, <mail@...> wrote:
Has anyone come across this or a possible solution?
Well
maybe. Taking "scottishmoths" at face value then you are a UK - based group. It is thus entirely possible that your would - be subscriber has a btinternet.com email address, or perhaps btconnect.
A problem has been identified with sending emails with a BT address
from an email client, whereby something along the route ignores and strips off the "+whatever" part of the intended recipient and sends it to whatever preceded the plus sign.
This was reported to BT a few weeks ago but AFAIK there has been no resolution to it yet. If your prospective member can
send an email from his mail provider's web UI then it should get to the correct recipient address; tests done hitherto by me and others who are similarly affected have all worked correct if the web UI is used.
If this suggestion works please let us know later on in this thread.
Chris. (Also in the UK with a BT email address!)
