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Re: Cannot get Yahoo group content


 

Darius . . .

On Tue, 08 Oct 2019 12:56:27 -0700, dariusburke@... wrote:

Its still up, and I searched for it out of curiosity and found it! I was ecstatic but I couldn't get in since its restricted and requires approval to which on one has access. I've been wanting to try and at least get the photos in he group. Ive been looking everywhere for help, I asked Yahoo support via twitter and they were 0 help, I asked reddit but they laughed at me. You guys are my last hope, please help me out.
This is bad news, but here's how it looks to Yahoo and why you won't
get their help.

If you aren't a member and if it's a closed group, you would have to
have your membership approved before having access to the files and
photos. You said it was your group at one point.

Let's assume it's not your group for a moment, as it might as well not
be if you can't remember your username and password or if they don't
work.

If it's open to the public (you said it's not), and if the public has
access to those areas, then you could download them one at a time then
upload them to your new GIO group, also one at a time.

But you're not a member (from Yahoo's standpoint). So you don't have
"rights" to access the group. Yahoo won't help since it's up to the
group owner (who can't log in) to approve your membership. That's how
Yahoo looks at it.

That means you're stuck if you don't have your login information or
the same contact email address to get your credentials recovered.
Yahoo, if there was any customer support, would think you're trying to
take over the group from the legitimate owner. They won't help you do
that. They used to let someone just run a group as a supermoderator if
the owner couldn't be contacted, to continue the group. But they don't
do that anymore, and you would still have had to be a member back when
they did that. We won't even go into how you do that since you're not
viewed as a member to the system. And it's pretty much a system of
computers that you're dealing with now that they pretty much got rid
of customer service.

You could just start a new group and realize that it will take a while
to build membership. If you have old emails from your group, you could
try inviting those members to the new group.

There's no magic way to recover your access to the group if you don't
have your login credentials, or if someone hacked the group somehow
and took it over, then removed you from the group.

I'm not sure exactly what happened as you didn't give a full history
of what happened, but in any case, it looks like you don't have a way
to get to those files or photos.

Donald


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