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Re: Glitch in IO this evening


 

Dean,

I finally got the member into the site, but she says if she signs out
only way she can get back in is to ask to have link sent again.
If she means using the "Logout" item in the menu next to her name, then yes that's how it is supposed to work. If she'd rather be able to log back in using a password, have her click on "Profile" in that same menu, then edit her profile to set a password there.

Sometimes people say "sign out" meaning only that they closed the browser window, or logged out of their computer account, or shut down the computer. If that is what causes her to need a new login link then there is something (a security setting probably) that is deleting the cookie Groups.io needs to retain her logged-in status.

I tired the send link again a couple times after posting here and I
still was getting that it had expired and it sending me back to send
link page do I sent message to Help at IO.
Mark may be on the trail of that one. It seems to be related to IE.
/g/beta/message/5459

-- Shal

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