Re: Deleting a bounced e-mail address that later subscribed successfully
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Brian, ... when a member tried to subscribe initially the request bounced (and that's noted in the Members list) but that they succeeded right afterward. Um, what? If they were trying to use the +subscribe email command, and that bounced, there would be no record of that in the Members list. Not even the Pending Approval list (for a group with Restricted Membership). I don't have a Premium group, but I don't think a failure like that would be regarded as a Past member either. In fact, as stated, I don't think the attempt would even make it to the group's Activity log. So, can you provide some additional detail to help un-confuse me? In my head the word "bounced" is tied too strongly to email messages to provide any sensible connotation for what you're describing with respect to a membership. The Members list is messy when you have a number of these bounced entries, and I want to be certain that I can delete those, and those alone, without having the side effect of actually unsubscribing the member entirely when they used the same address to subscribe, and it later worked. As far as I know, the same email address can never have more than one row in the Members list. So what you're describing makes no sense. That same statement is apparently not true of the Past Members (or whatever it is called) available only to Premium groups, so perhaps that's where you're looking? Can anyone confirm that this side effect will not occur and that it's safe to cull the bounced entries? If you select the Bouncing list that should include only rows with Bouncing (blue B) or Bounced (red B) status. That list also should never contain the same email address twice. I'm pretty sure it would be safe to remove any entries there without fear of removing someone with normal status. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Shal Farley