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still working on bounces


Holly
 

I hope this won't be considered off-topic as it has more to do with Yahoo's internal issues than groups.io. Please feel free to boot it off the list :)

I'm still working on bounces and have had quite a few additional Yahoo addresses added to it just since yesterday. My process is to email the address privately - and usually that gets through regardless of the domain that's bouncing - explaining that I'll be sending a bounce probe shortly, what email address it's coming from, the subject line, and how/why to respond (I created a template this morning to make that easier). I go to this trouble because many of my group's members aren't all that tech savvy, but we value their membership as they are savvy in the group's area of interest. In many cases, I get a response back from the member.

But in some cases I've been getting this error code from some of the Yahoo bounces: This mailbox is disabled (554.30). Shal said "let 'em go" in an earlier email on this error message. However, though my research says those accounts with such a message have been deleted because the person hasn't used it in more than a year, and in at least one case, I know that's not true - I have an email from that member, sent to me privately from the subscribed email address, in my inbox from less than a year ago.

Again, I know this is a Yahoo/Verizon problem, not groups.io, but if anyone has suggestions on how to deal with it other than calling all the people with this issue, I'd appreciate it. You can email me privately at <holly@...>

Thanks,

Holly

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