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Chris,

Assuming, that is, that there is some agreement with my view that the
wording as it stands is potentially confusing.

It took me several reads to spot a source of confusion.

The first line is sort of OK, but look at the second; it implies that
the link will "unbounce" the account, when in fact it will restore
deliveries to the account email address.

Those are one and the same thing.

The one possible source of confusion I see is the line
"- You account was or is full"

That's a reference to your email Inbox, and is the only time "account" is used in the wrong context (that is, not the context of the Subject line: "You're Groups.io Account is Bouncing"). So it should probably be changed to say email Inbox rather than use the word account.

Shal


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