On Mon, Mar 4, 2019 at 01:09 PM, Peter Rawbone wrote:
We're slowly getting there however, a similar thing occurred this month!? We're hoping to resolve it by sending a further Pending Notice.
Can I suggest that you carefully check the wording of your
Pending Subscription message? Make sure that it
doesn't say "
please send us a message" but
does say "
please reply to this email" just in case the wording misdirects or might misdirect those who read it.
IMHO the
Send Confirmation Email tab is slightly misleading; it is a further request to the
applicant to send the necessary confirmation to get rid of the NC status flag. I have tried it once or twice with absolutely no response from the person concerned. :(
Chris
