What OS is your group member using?? I understand that his computer is a Mac.? But, the operating system on my Mac is OS 10.6.8 or Snow Leopard.? I don't use Adobe Reader.? It is sometimes problematic.? Preview is my default application for reading .pdf files.? Preview is a standard application on the Mac computer up until at least the OS I'm using.? Not sure about the newer Mac OSs.?
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Have your member try to use Preview to open .pdf files and see if that makes a difference.
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Donna
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"In every community there is work to be done. In every nation, there are wounds to heal. In every heart there is the power to do it."