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Re: inconsistent email notification


 

Spencer,

I checked the most recent email activity and see that they did get
some notices, but not all.
When they didn't, what was the reason given by their email service?

There's currently a problem with cox.net receiving messages from Groups.io. If they are users of that service, there's nothing you need or can do about it until cox.net straightens it out.

Is there something I am missing or do I have to delete those re-add
them?
That's not really a fix for bouncing email addresses. Whatever is causing the member's email service to reject messages from Groups.io needs to be resolved, otherwise the member will go back on bouncing status.

If the member's situation is corrected while they are still on "bouncing" (blue B) status then the member will likely receive a notice from Groups.io with instructions for returning to normal status. Once the member has gone to "bounced" (red B) status that means Groups.io has given up on automatically sending these "bounce probe" notices; but you can have one sent.

On a related note, is it possible to dump a report showing the most
recent mail message each user has received?
Not that I know of. You can switch your view of the Members list to show only bouncing members, but that list doesn't tell you specifics.

Shal


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