On Wed, Nov 14, 2018 at 01:28 PM, Trista Selous wrote:
Is there any way to enable people using the group via the site, as opposed to by email, to choose either to send a particular message to the group or to sender? Looking under settings I couldn't find a way to offer both these options as an either or by default.
Trista -- Toby and Duane are both correct, assuming you haven't disabled it.
To set it up:
-- Go to Admin>Settings>Message Policies. Using the pull-down menu, set the group default "Reply To" setting to whichever you want (group OR sender, for reasons you've encountered I don't recommend both).
-- UNcheck the "Remove Other Reply Options" checkbox immediately below.
-- Consider scrolling down to Message Formatting and clicking "Force HTML Emails." This is required to ensure all the desired mailto links will appear in every message footer.
-- Scroll to the bottom and click "Update Group."
The group default reply setting (whichever one you established) will be automatically applied if:
-- Via email, the subscriber clicks "Reply" in their email client, or
-- Online, the subscriber clicks the "Reply" button below the original message.?
If a subscriber wants to override this and send a private message in a "reply-to-group" group (or vice versa):
-- Via email, click on the corresponding footer link, or
-- Online, click the "greyed-out" button at lower right of the message editor window to toggle to the other option.
See also?
/g/GroupManagersForum/message/13247?
Hope this helps,
Bruce
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