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Problem adding a phone email address membership #email2text #email

Buckskin Heights
 
Edited

I've successfully added several cell phone email addresses to GroupsIO for those members who wish to receive their GroupsIO messages as texts not emails... all except for one person.?

The first two addresses?below (for the same android phone served by ting.com via t-mobile) successfully receive texts sent as emails from my regular email account, outside of GroupsIO:

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Good address: <970310xxxx@...>

Good address: <+1970310xxxx@...>
Bad address: <970310xxxx@...> does not work from regular email

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But when I enter the good @tmomail.net or the @mailmymobile.net addresses??-- or any permutation of them -- as an invitation in GroupsIO, I get the results below. Why does GroupsIO fail to communicate with either of these addresses that work fine outside GroupsIO? How can I get this person's phone email address invited as a member?

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GroupsIO cell phone email address failure record 11_10_18.jpg

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