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Member bouncing and another not getting digests - how to help fix?


 

Hi!

I have a member who is listed as bouncing in my group.

They say they are getting other emails - just not our digests.

How can I help them fix this so they start to receive the digests?

I also have another member who isn't bouncing but the email log says last successful digest delivery was 1/1 and i've confirmed that they haven't received another digest since. Any ideas what to do in those situations?

Thank you!

Maria

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