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Re: Is groups.io really unsuitable for my needs?
Gaute Amundsen
¿ªÔÆÌåÓýOn 05. sep. 2018 20:05, Michael Pavan wrote:Ah! That's interesting. Are Subscribers and Members different things?The problem is that it's encouraged, and kind of breaks down, when the group is private.Yes Web Access is encouraged - the non ¡®mailto¡¯ unsubscribe link is one instance I think the technically savvy just don¡¯t get how intimidated non-technically savvy ¡®civilians¡¯ are. Many feel very awkward with email (Think of US President Calvin Coolidge not wanting to touch light switches when the White House was electrified) Even more fear screwing things up if they try to use websites (touch the third rail of an electric railroad) These people want to just be Subscribers (email only), rather than Members (email and web access) NOTE; Groups.io ambiguously interchanges Subscriber and Member as if no one has difficulty with doing more than email¡ Technology is more accessible when advances are ¡®backwards compatible¡¯, i.e. do not remove the most basic options of the most basic users. I might have to look things over again with that distinction in mind. And thanks for articulating so well what I was also trying to say about "civilians" :-) If Members and Subscribers are different classes, that would make a lot of sense.I guess it mostly boils down to the links in the footer.AgreedSee also Your Friend, the Footer.Good info, shows the results of various options, as well as which links are ¡®mailto'And comment on it or update it as needed, if you're so inclined.This is your best bet - unless/until Groups.io makes the footer ¡®Email Subscriber only¡¯ friendly (no web interaction required). Maybe there should be ¡®Email Subscriber only¡¯ and Advanced (email and web) Member sections of the footer... I don't mind inviting people to explore, the "power user" possibilities in the web interface, just don't surprize them and make it an obstacle to doing what you want. Ah, yes. I was expecting to see something like that, but so far there are none.When I click the Unsubscribe link, it's not a mailto link with +unsubscribe but a link to a login page. Not only that, but when you read all the fine print it asks you to "Use the Email me a link to log in button above", which is not above, but rather hiding under the "forgot password" link.¡®Loginlinks¡¯ (temporary passwords) cross the line between ¡®Email Only¡¯ and ¡®Web Access¡¯. Perhaps that's where the explanation for my disappointing experience is hidden. In the early days a lot of effort went in to making the unsubscribe link as streamlined and simple as possible - many of the early adopters had run Yahoo Groups whose memberships were also largely email-only. It is possible that changes have crept in which make it no longer so.Apparently creep has occurred.Specific problems, like having the text conflict with the layout of the page, should be reported to [email protected] as bugs. Anyone wishing to test the Unsubscribe link should be aware of a couple of things: ? If your browser has a Groups.io login cookie (that is, if you are logged in on some tab or window) then you will have a different presentation than an "email only" member who has never visited the site. ? The unsubscribe link contains your account ID (the number just after the word "leave"). This identifies who to unsubscribe. The prompt to use a login link may be a defense against you trying to unsubscribe someone else - it serves the same purpose as the confirmation email sent after a +unsubscribe command.Serves the same purpose, but not in a friendly to all manner (techies forgot about ¡®Email Subscriber only¡¯ users)... Too bad all the footer email links are not 'mailto' links. You could add a custom section to the footer, [in Admin: Settings: Message Formatting: Message Footer ] such as: ==================================================================================== ==================================================================================== TO UNSUBSCRIBE BY EMAIL (ignore the other "unsubscribe" link, SEND AN EMAIL TO: [email protected] (NOYE: YOU WILL HAVE TO REPLY TO A ¡®CONFIRM YOU UNSUBSCRIPTION' EMAIL, TOO) ==================================================================================== ==================================================================================== Yeah, I experimented with that, but it just creates way to much text. Especially when this middle bit is in Norwegian .-) Some Subscribers and Members tell me that the messages they get have no footers. I haven't seen that happen with Groups.io, but often found the footer missing with YahooGroups when there was an attachment. Unfortunately, I believe many people overlook or ignore footers. It used to be that many mail clients would snip away anything after a line stating with " --" or was it "-- ". Or perhaps it could be the "put it in a separate mime part" option? I might remember that wrong. I did not test that :-) Gaute |
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