¿ªÔÆÌåÓý

  1. GroupManagersForum
  2. Messages
Single Messages Topics Expanded Polls

Re: Member removed for sending spam only not

 

Tony,

What about putting the member on No Mail (effectively unsubbing them from email) , tell them
they can see the mails on the web AND try to explain why this happened AND what they must do
to correct it. etc;?

That's essentially what I proposed in beta, except I decided that it would be best not to mess with the member's actual Email Delivery setting (and the distraction that some groups don't allow No Email). So I proposed a "status" akin to bouncing status - which stops group postings being sent to their email, and displays a banner on the web site when they visit.

The "tell them they can find the groups mails on the web" will probably have to come from a
source other than Groups.io, 'cos that is probably blocked by the subscribers email supplier
already.

That's a "maybe" in my book. The source of the notice is , but not an address associated with their group or its members, so I think it is already more likely to be delivered to the member's Inbox than whatever triggered the FBL in the first place.

I think the only two choices here are the automatic message from or a message sent by a group mod from a personal address. Anything else is likely to be (rightfully) mistrusted by the member. That said, there's no reason to choose -- do the automatic message, and if a group mod wants to follow it up later that's great.

Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list
Join [email protected] to automatically receive all group messages.