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Re: Not Receiving Pending Subscriber Notifications


Glen - G0SBN
 

On Sat, Jul 14, 2018 at 03:10 AM, Shal Farley wrote:
Jim,

> I see no delivery failures associated with my membership as group
> owner...

Unfortunately it appears that Subscription Approval Needed and Message
Approval Needed emails are not currently processed by Groups.io's
bounce-tracking mechanism. So they won't appear there.

I don't see an obvious reason why they shouldn't be, and it would help
in resolving this situation. Sounds like something you could drop into
the "suggestion box":


Shal


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I also saw an issue along similar lines last week. I took a new member through the process of setting up a new account in Groups.io but no validation/activation email was received and not in spam etc. I requested resends but still nothing. The user didn't do anything further during the week, but I had sent him an invite from our groups.io group, which he did receive in his email when we checked yesterday. We followed the sent link and he immediatly had access to our group. Normally as the owner/moderator I see a pending approval request for new members but none appeared in this instance, maybe that's associated with sending an invite.

Regards
Glen

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