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On 2025-03-29 3:59 PM, Richard Hill via groups.io wrote:

Note that LotW is not updating their status regarding progress on
emptying the backlog.

Based on postings on the ARRL-LotW list, the backlog (processing
delay) for DXCC awards is slowly coming down. It seems to have
fallen from about six weeks in late February to around three weeks currently.

The big issue is the obsolete software used for the DXCC records.
The DXCC records are maintained on a legacy FoxPro database that
will only run on Windows 95 (97?) and earlier. ARRL have only
one computer that will run that orphaned operating system and
it has no available (up to date) anti-virus and/or firewall for
that OS.

As such, the DXCC records can no longer reside on the ARRL LAN
and automatic data transfer from Online DXCC ("Easy DXCC") and
LotW ... in addition automatic data (status) transfer to LotW is
not possible. Data from Online DXCC/LotW must be batch exported
to portable media, that media must be virus checked on a stand
alone computer before being loaded (and processed) one application
at a time on the DXCC system. Periodically, updated user records
are exported to portable media from the DXCC system, virus checked
on the stand alone system and imported to LotW to update user
records there.

Obviously, there are several "choke points" in the current system
and increased opportunity for data entry errors (like tagging
LotW credits as card credits) ... as well as delays due to the
batch export/validate/import ... export/validate/update processes.

73,

... Joe, W4TV


On 2025-03-29 3:59 PM, Richard Hill via groups.io wrote:

I had a problem with needed QSLs for WAZ being confirmed in LotW DXCC but
not credited under the WAZ Award. I informed LotW of the issue and their
response was basically, LotW is not perfect. N4BAA, WAZ awards manager,
was able to fix the issues in LotW and confirmed my WAZ.
I'd recommend not waiting too long. I doubt that problems will be fixed
without specific fix-it tickets for some time. Note that LotW is not
updating their status regarding progress on emptying the backlog. I
believe they are doing their best and I'm grateful that my little issue was
fixed for the moment, I have more for them. I need to make a new
application, and fix my status in LotW. My three year dues were not
recognized by LotW.
Submit now, worry later, grin!
Rich, NU6T
On Sat, Mar 29, 2025 at 12:46?PM Stan Gammons via groups.io <buttercup11421=
[email protected]> wrote:

Hi Dave,


Sorry to throw you in to the middle of this, Rick. Bj?rn, Stan, and
Salvatore: I don't have contact information for Jon Bloom; you'll probably
have to reach him via the LoTW Help Desk, as he requested: LoTW-help (at)
<LoTW-help@...>


Not a problem Dave. I think what I sent you off list is proof there’s a
problem. I’ll do what I can to help get it sorted out.

73

Stan
KM4HQE