Hi, it's interesting your girlfriend said. Something pops out when you re-design it! as a machine maker like us, we usually don't have real experience as machine user, i mean maybe we are good at make machines, to design it according to product concept while project running, and put it on the production line until we get a machine at final. But maybe it is lack of user experience, the machine from production line is just like a people lack of soul, when these machine sell to market, some of user will modify it to get a better way of use it.?
This is the reason why i join this group, we need to understand what are user's voice, and get these voice into a real machine, it's not an easy job, we're still running.?
Henry