I just watched the download video (I can't believe I'm engaged in bulk downloads so soon after the Bluprint debacle, but here we are.

I've checked and I do have the latest version of Chrome and have installed the DownThemAll Extension which is the one used in the YouTube video here:?
but it certainly doesn't function in quite the same way, so (of course!) I'm having a bit of trouble getting those pdf's to download.

It just has to be a setting (I've selected documents which includes pdf's) that I haven't selected.

I'm going to give it another try tomorrow morning when I'm a bit fresher!

Thanks for the explanations and the skinny on the Rav Mess.

I need to learn how to use that extension anyway!

Mary.

It could be a Business case lesson for students on how not to do change management. My university library system (which is quite large, but has far fewer users than Ravelry) is working on a new web platform which will launch in January 2021 and they’ve already begun posts on social media and the library site to alert users and note the changes. My area’s web launch involved 6 months of user consultations and testing and weeks of communications and continuous improvement. Our user community is smaller but very reliant on the site to get grants, manage their research etc.

There are limited chances to get things right and Ravelry seems to be burning every bridge they cross. I suspect Cassidy had a very personal stake in the new design and is not being very business like in her response.?

I think it’ll survive as the alternatives aren’t as popular or robust, but it’s going to have to change.?

Steph.?

On Aug 1, 2020, at 1:10 PM, Therese Shere <therese.shere@...> wrote:

?

People are their own worst enemies.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 10:00 AM Jaya Srikrishnan <ermabom@...> wrote:

Yes, I have been very puzzled by the staff’s reaction. Reading between the lines of Jessica’s home page post, I wonder if Cassidy is really going through a severe mental health crisis resulting in some of this behavior. I should also add, if it hasn’t already been said, that she has apparently attacked people publicly and privately on IG and email. An email was posted that apparently went out to a lot o people that says that such issues never happened and that people are lying.?

It is a train wreck.

On Sat, Aug 1, 2020 at 12:30 PM Therese Shere <therese.shere@...> wrote:

Thanks Jaya for your input. Oh my gosh, this is so stupid and seems like it would have been totally avoidable...I will be very, very sad if Rav falls apart. And very unhappy if all its resources become decentralized.?

--T.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 8:49 AM Jaya Srikrishnan <ermabom@...> wrote:

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

--

Jaya

This. In.spades. I think they were originally thrown off guard by the negative response to their gorgeous new design. They had invested many person hours and possibly even money in it. So an initial defensiveness is to be expected. I know. I’ve been there when clients have barfed over something I thought was a great idea and that I had invested hours in designing. It hurts.

But then, you would think a week or two later, when things were still being brought up and people with UX design skills (again, who knows how good) offered help. The shutting down of the criticism, when it was still meant constructively and positively, was the beginning of the spiral.?

I hope, as Romi says, that Jessica’s sort of apology is the beginning of a spiral out. But the rest of the staff has to back her up and also, they do need to personally apologize to a few people who were called out publicly and either humiliated or attacked. I didn’t see those posts so I only have that on hearsay.?

On Sat, Aug 1, 2020 at 1:29 PM Amy Brotslaw Schweiger <brotslaw@...> wrote:

We had the privilege of going on a trip to Atlanta and Montgomery with my synagogue in November, to visit Civil Rights sites and the lynching monument. We went to Ebenezer Baptist church and met with Rev. Warnoch (he led John Lewis’ funeral). One of the things he said was”if you’re in a hole, stop digging.” ?I’ve been quoting this a lot this week as the idiocy of our pandemic response continues to expand, but I think it also applies to Ravelry. They made a huge mistake and then they made it worse by digging in. There’s a list of ways that things go wrong - confirmation bias comes to mind - I think they embraced the whole lot of them.?

Amy

On Aug 1, 2020, at 10:10 AM, Therese Shere <therese.shere@...> wrote:

?

People are their own worst enemies.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 10:00 AM Jaya Srikrishnan <ermabom@...> wrote:

Yes, I have been very puzzled by the staff’s reaction. Reading between the lines of Jessica’s home page post, I wonder if Cassidy is really going through a severe mental health crisis resulting in some of this behavior. I should also add, if it hasn’t already been said, that she has apparently attacked people publicly and privately on IG and email. An email was posted that apparently went out to a lot o people that says that such issues never happened and that people are lying.?

It is a train wreck.

On Sat, Aug 1, 2020 at 12:30 PM Therese Shere <therese.shere@...> wrote:

Thanks Jaya for your input. Oh my gosh, this is so stupid and seems like it would have been totally avoidable...I will be very, very sad if Rav falls apart. And very unhappy if all its resources become decentralized.?

--T.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 8:49 AM Jaya Srikrishnan <ermabom@...> wrote:

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

--

Jaya

--

Jaya

We had the privilege of going on a trip to Atlanta and Montgomery with my synagogue in November, to visit Civil Rights sites and the lynching monument. We went to Ebenezer Baptist church and met with Rev. Warnoch (he led John Lewis’ funeral). One of the things he said was”if you’re in a hole, stop digging.” ?I’ve been quoting this a lot this week as the idiocy of our pandemic response continues to expand, but I think it also applies to Ravelry. They made a huge mistake and then they made it worse by digging in. There’s a list of ways that things go wrong - confirmation bias comes to mind - I think they embraced the whole lot of them.?

Amy

On Aug 1, 2020, at 10:10 AM, Therese Shere <therese.shere@...> wrote:

?

People are their own worst enemies.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 10:00 AM Jaya Srikrishnan <ermabom@...> wrote:

Yes, I have been very puzzled by the staff’s reaction. Reading between the lines of Jessica’s home page post, I wonder if Cassidy is really going through a severe mental health crisis resulting in some of this behavior. I should also add, if it hasn’t already been said, that she has apparently attacked people publicly and privately on IG and email. An email was posted that apparently went out to a lot o people that says that such issues never happened and that people are lying.?

It is a train wreck.

On Sat, Aug 1, 2020 at 12:30 PM Therese Shere <therese.shere@...> wrote:

Thanks Jaya for your input. Oh my gosh, this is so stupid and seems like it would have been totally avoidable...I will be very, very sad if Rav falls apart. And very unhappy if all its resources become decentralized.?

--T.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 8:49 AM Jaya Srikrishnan <ermabom@...> wrote:

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

--

Jaya

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

Yes, I have been very puzzled by the staff’s reaction. Reading between the lines of Jessica’s home page post, I wonder if Cassidy is really going through a severe mental health crisis resulting in some of this behavior. I should also add, if it hasn’t already been said, that she has apparently attacked people publicly and privately on IG and email. An email was posted that apparently went out to a lot o people that says that such issues never happened and that people are lying.?

It is a train wreck.

On Sat, Aug 1, 2020 at 12:30 PM Therese Shere <therese.shere@...> wrote:

Thanks Jaya for your input. Oh my gosh, this is so stupid and seems like it would have been totally avoidable...I will be very, very sad if Rav falls apart. And very unhappy if all its resources become decentralized.?

--T.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 8:49 AM Jaya Srikrishnan <ermabom@...> wrote:

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

--

Jaya

Thanks Jaya for your input. Oh my gosh, this is so stupid and seems like it would have been totally avoidable...I will be very, very sad if Rav falls apart. And very unhappy if all its resources become decentralized.?

--T.

Thérèse Shere
Freelance indexing & digital information design

On Sat, Aug 1, 2020 at 8:49 AM Jaya Srikrishnan <ermabom@...> wrote:

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

People are also downloading all their patterns on Ravelry. I think there will be a huge exodus when classic Rav ends if the NuRav isn't fixed up by then.

The sense of community that existed there and the trust in the Rav staff is completely gone. I can't imagine them squandering the goodwill they had in a worse way.

On Sat, Aug 1, 2020 at 11:44 AM Jaya <ermabom@...> wrote:

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

--

Jaya

--

Jaya

Mary said "How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?"

The problem is that many hundreds of people (potentially even more, we really don't know since threads are being shut down and locked) can't use NuRav or are deleting their accounts in protest of the way the issues are being handled. Those are lost sales for designers. As I said, I don't know if sales are being impacted or not yet. Rav have also said that they will give 6 months notice before removing classic Rav as an option. But they will be removing it at some point. So people who are now using classic Rav and can't use NuRav might also be unable to get on Rav and buy patterns. Designers don't want their eggs in one basket. And 6 months may not be enough to design and bring a new website online.

There are also people trying to build Rav alternatives. I haven't checked them out.?

On Sat, Aug 1, 2020 at 10:58 AM mary_007usa via <sewgood5=[email protected]> wrote:

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.

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Jaya

Jaya,? I'm just trying to catch up with the trajectory of this situation.? I'm up to speed about the roll out, thanks to everyone's posts.?

There are some things that I don't understand b/c I know so little about the design and function of websites like these.?

How are the designers impacted?? Why are they interested in building their own sites so they will no longer have to rely on Rav?? Is there something about the Rav's configuration that is not compatible with the designers uploading and delivering their patterns?

A few years ago, KnitCompanion decided that in order to build the capacity necessary to make big improvements to the app (voice controls and an host of other wonderful changes), they would need to build a subscription based platform.? Their roll out was well and patiently handled, yet there was a huge uproar among knitters who simply did-not-want-change and we all know how hysterical they can get. So many of them were in sack cloth and ashes, writing hysterical posts before they took the time to learn the facts. Sally and her team were endlessly patient, answered endless angry questions with restraint, explaining why the change was inevitable and necessary, and let Legacy owners continue to use the old app as long as possible (it still works, but the new one is also so much better) to quell the anger.? The KC team eventually prevailed and KnitCompanion now has a much more stable and brighter future for the company and the knitters who use it.? It's an example of managing a big platform change well.

Mary.