#19092

Recently I can’t print from certain apps using my iPhone and my iPad. This includes my banking ads and forms from ?various insurance and financial companies. I can print from some other types of apps.

I don’t receive any error messages. Nothing happens.
Canon MF216n printer.
? ? ? ??
I was able to print using my 2011 MacBook Pro.

my iPad Pro, iPad mini and iPhone 13 ?have the latest OS.

A couple of weeks ago I saw an email about 5his subject but a Google search returned nothing helpful.

Thanks, Bobby

#19093

开云体育

I would try going to the Canon website to see if there might be an update for your printer

Pat

Show quoted text

On Jan 31, 2024, at 9:27 AM, Bob Stern via <bobbystern@...> wrote:

Recently I can’t print from certain apps using my iPhone and my iPad. This includes my banking ads and forms from ?various insurance and financial companies. I can print from some other types of apps.

I don’t receive any error messages. Nothing happens.
Canon MF216n printer.
? ? ? ??
I was able to print using my 2011 MacBook Pro.

my iPad Pro, iPad mini and iPhone 13 ?have the latest OS.

A couple of weeks ago I saw an email about 5his subject but a Google search returned nothing helpful.

Thanks, Bobby

#19116

开云体育

Canon did have a driver update which I installed on my MacBook Pro but that didn’t help.

More detail: ?I am currently tying to print my credit card statement from my bank app on my iPhone. same thing happens on my iPad. almost nothing.

The priny order is sent to my Canon printer. The status screen on the printer lights up and usually it will print the job. Except it doesn’t print and there are no error messages. The printer must think it printed the pages.

Restarting the printer and the phone doesn’t help.

I can print from my laptop but I generally use the iOS phone and pads. I can do a screen shot and print that but it is difficult for me to read.

I have been avoiding logging in to my bank account on my laptop because in the past that was a PIA. But I may do so shortly.

1a.?

Printing failure?
From:?Bob Stern
Date: Wed, 31 Jan 2024 11:27:40 EST?

Recently I can’t print from certain apps using my iPhone and my iPad. This includes my banking ads and forms from ?various insurance and financial companies. I can print from some other types of apps.

I don’t receive any error messages. Nothing happens.
Canon MF216n printer.
? ? ? ??
I was able to print using my 2011 MacBook Pro.

my iPad Pro, iPad mini and iPhone 13 ?have the latest OS.

A couple of weeks ago I saw an email about 5his subject but a Google search returned nothing helpful.

Thanks, Bobby

1b.?

Re: Printing failure?
From:?Pat Taylor
Date: Wed, 31 Jan 2024 12:04:22 EST?

I would try going to the Canon website to see if there might be an update for your printer

Pat

#19121

开云体育

On Feb 2, 2024, at 2:37?PM, Bob Stern via groups.io <bobbystern@...> wrote:

Canon did have a driver update which I installed on my MacBook Pro but that didn’t help.

iPads and iPhones use AirPrint, so they don’t have printer specific drivers on them. ?A firmware update (if one were available), which takes place on the printer, not your device, could possibly help. iPadOS and iOS updates can affect AirPrint, if they contain updates to it.

You previously reported:

Recently I can’t print from certain apps using my iPhone and my iPad. This includes my banking ads and forms from ?various insurance and financial companies. I can print from some other types of apps.

I don’t receive any error messages. Nothing happens.
Canon MF216n printer.
? ? ? ??
I was able to print using my 2011 MacBook Pro.

So, you are able to print from your iPad and iPhone, just not from some apps. ?So AirPrint is working on your iPad and iPhone, just not from some apps. ?

Are there any updates in the App Store for those apps? ?

Have you tried contacting the apps’ vendors about the problem?

Are you also printing using AirPrint on your Mac? ?

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Bev in TX