Email lost from iPhone 6s Plus

2020-03-11T11:32:01-07:00

Greetings, My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I

Email lost from iPhone 6s Plus

Marc Reavis All Messages By This Member #2685 开云体育 Greetings, My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. I can still send and receive email. Incoming hostname is “”; outgoing is ".” iOS version is 13.2.2. Can I retrieve my vanished mail? If so, how? Restore from a backup? Thanks for your help. Cheers, Marc
Dave Kelly All Messages By This Member #2686 开云体育 On Mar 10, 2020, at 12:57 PM, Marc Reavis <shirasagi@...> wrote: Greetings, My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. I can still send and receive email. Incoming hostname is “”; outgoing is ".” iOS version is 13.2.2. Can I retrieve my vanished mail? If so, how? Restore from a backup? Thanks for your help. Cheers, Marc Is this an earthlink email account? Just for grins, could you verify that you see your email on earthlings web mail site? Dave
Barry Austern All Messages By This Member #2688 开云体育 Have you tried rebuilding mailboxes? Choose a mailbox, then the bottom of the Mailbox menu. I don’t know if you can do many at once, but try it one at a time. On Mar 10, 2020, at 2:57 PM, Marc Reavis <shirasagi@...> wrote: Greetings, My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. I can still send and receive email. Incoming hostname is “”; outgoing is ".” iOS version is 13.2.2. Can I retrieve my vanished mail? If so, how? Restore from a backup? Thanks for your help. Cheers, Marc — Barry Austern barryaus@...
Vince Winterling All Messages By This Member #2689 开云体育 As it’s an imap mail protocol, are the emails not available on the server? ? -- Vincent Winterling Vineland, NJ ? toggle quoted message Show quoted text From: [email protected] <[email protected]> On Behalf Of Marc Reavis Sent: Tuesday, March 10, 2020 2:58 PM To: [email protected] Cc: Marc Reavis <shirasagi@...> Subject: [macsupportcentral] Email lost from iPhone 6s Plus ? Greetings, ? My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. ? I can still send and receive email. Incoming hostname is “”; outgoing is ".” ? iOS version is 13.2.2. ? Can I retrieve my vanished mail? If so, how? Restore from a backup? ? Thanks for your help. ? ? Cheers, Marc
Marc Reavis All Messages By This Member #2692 开云体育 Vince, Thanks for your reply. No, the missing emails are gone from my Earthlink webmail Inbox; all that appear there are the emails I’ve received since the loss yesterday. Cheers, Marc toggle quoted message Show quoted text On Mar 11, 2020, at 5:10 AM, Vince Winterling <vincentwinterling@...> wrote: As it’s an imap mail protocol, are the emails not available on the server? ? -- Vincent Winterling Vineland, NJ ? From:?[email protected] <[email protected]>?On Behalf Of?Marc Reavis Sent:?Tuesday, March 10, 2020 2:58 PM To:?[email protected] Cc:?Marc Reavis <shirasagi@...> Subject:?[macsupportcentral] Email lost from iPhone 6s Plus ? Greetings, ? My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. ? I can still send and receive email. Incoming hostname is “”; outgoing is ".” ? iOS version is 13.2.2. ? Can I retrieve my vanished mail? If so, how? Restore from a backup? ? Thanks for your help. ? ? Cheers, Marc
Vince Winterling All Messages By This Member #2693 开云体育 Have you talked to Earthlink? Do you have a backup to restore? ? -- Vincent Winterling Vineland, NJ ? toggle quoted message Show quoted text From: [email protected] <[email protected]> On Behalf Of Marc Reavis Sent: Wednesday, March 11, 2020 12:08 PM To: [email protected] Cc: Marc Reavis <shirasagi@...> Subject: Re: [macsupportcentral] Email lost from iPhone 6s Plus ? Vince, ? Thanks for your reply. No, the missing emails are gone from my Earthlink webmail Inbox; all that appear there are the emails I’ve received since the loss yesterday. ? ? Cheers, Marc ? On Mar 11, 2020, at 5:10 AM, Vince Winterling <vincentwinterling@...> wrote: ? As it’s an imap mail protocol, are the emails not available on the server? ? -- Vincent Winterling Vineland, NJ ? From:?[email protected] <[email protected]>?On Behalf Of?Marc Reavis Sent:?Tuesday, March 10, 2020 2:58 PM To:?[email protected] Cc:?Marc Reavis <shirasagi@...> Subject:?[macsupportcentral] Email lost from iPhone 6s Plus ? Greetings, ? My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. ? I can still send and receive email. Incoming hostname is “”; outgoing is ".” ? iOS version is 13.2.2. ? Can I retrieve my vanished mail? If so, how? Restore from a backup? ? Thanks for your help. ? ? Cheers, Marc
Bill Castine All Messages By This Member #2694 开云体育 Or is there a chance that you accidentally deleted them but have not emptied your trash? Might be worth a look at your trash folder. Bill toggle quoted message Show quoted text On Mar 11, 2020, at 12:39 PM, Vince Winterling <vincentwinterling@...> wrote: Have you talked to Earthlink? Do you have a backup to restore? ? -- Vincent Winterling Vineland, NJ ? From:?[email protected]?<[email protected]>?On Behalf Of?Marc Reavis Sent:?Wednesday, March 11, 2020 12:08 PM To:?[email protected] Cc:?Marc Reavis <shirasagi@...> Subject:?Re: [macsupportcentral] Email lost from iPhone 6s Plus ? Vince, ? Thanks for your reply. No, the missing emails are gone from my Earthlink webmail Inbox; all that appear there are the emails I’ve received since the loss yesterday. ? ? Cheers, Marc ? On Mar 11, 2020, at 5:10 AM, Vince Winterling <vincentwinterling@...> wrote: ? As it’s an imap mail protocol, are the emails not available on the server? ? -- Vincent Winterling Vineland, NJ ? From:?[email protected]?<[email protected]>?On Behalf Of?Marc Reavis Sent:?Tuesday, March 10, 2020 2:58 PM To:?[email protected] Cc:?Marc Reavis <shirasagi@...> Subject:?[macsupportcentral] Email lost from iPhone 6s Plus ? Greetings, ? My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. ? I can still send and receive email. Incoming hostname is “”; outgoing is ".” ? iOS version is 13.2.2. ? Can I retrieve my vanished mail? If so, how? Restore from a backup? ? Thanks for your help. ? ? Cheers, Marc

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