Keyboard Shortcuts
Likes
Search
Email lost from iPhone 6s Plus
开云体育Greetings,My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. I can still send and receive email. Incoming hostname is “”; outgoing is ".” iOS version is 13.2.2. Can I retrieve my vanished mail? If so, how? Restore from a backup? Thanks for your help. Cheers, Marc |
开云体育On Mar 10, 2020, at 12:57 PM, Marc Reavis <shirasagi@...> wrote:
Is this an earthlink email account? Just for grins, could you verify that you see your email on earthlings web mail site? Dave |
开云体育Have you tried rebuilding mailboxes? Choose a mailbox, then the bottom of the Mailbox menu. I don’t know if you can do many at once, but try it one at a time.
|
开云体育As it’s an imap mail protocol, are the emails not available on the server? ? -- Vincent Winterling Vineland, NJ ? From: [email protected] <[email protected]>
On Behalf Of Marc Reavis
Sent: Tuesday, March 10, 2020 2:58 PM To: [email protected] Cc: Marc Reavis <shirasagi@...> Subject: [macsupportcentral] Email lost from iPhone 6s Plus ? Greetings, ? My Mail app suddenly opened only as a blank black rectangle; no mailboxes appeared. I tried closing, then reopening the app, with no change. I then shut down and rebooted the phone. When I reopened Mail, everything was gone from my Inbox and VIP mailboxes. ? I can still send and receive email. Incoming hostname is “”; outgoing is ".” ? iOS version is 13.2.2. ? Can I retrieve my vanished mail? If so, how? Restore from a backup? ? Thanks for your help. ? ? Cheers, Marc |
开云体育Vince,Thanks for your reply. No, the missing emails are gone from my Earthlink webmail Inbox; all that appear there are the emails I’ve received since the loss yesterday. Cheers, Marc
|
开云体育Have you talked to Earthlink? Do you have a backup to restore? ? -- Vincent Winterling Vineland, NJ ? From: [email protected] <[email protected]>
On Behalf Of Marc Reavis
Sent: Wednesday, March 11, 2020 12:08 PM To: [email protected] Cc: Marc Reavis <shirasagi@...> Subject: Re: [macsupportcentral] Email lost from iPhone 6s Plus ? Vince, ? Thanks for your reply. No, the missing emails are gone from my Earthlink webmail Inbox; all that appear there are the emails I’ve received since the loss yesterday. ? ? Cheers, Marc ?
|
开云体育Or is there a chance that you accidentally deleted them but have not emptied your trash? Might be worth a look at your trash folder.Bill
|