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Strange happenings when composing text in Apple Mail


 

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For the past few weeks I’ve been bedeviled with seemingly random mishandling of typed formatted text while I’m composing mail on my 14 inch M3 Pro MacBook Pro (running Sonoma 14.3). As I type, unpredictably, whole sections of previously entered text will be replaced by OTHER sections of previously typed text. Sometimes this seems to follow the computer’s insertion of additional characters via the newly added capabilities of the predictive spell checker (completing words in advance or adding an almost always following word to the one being entered), but sometimes that does NOT seem to be involved.

When it happens, multiple sequential UNDO commands may restore what was messed up, but sometimes not. The same holds true for multiple presses of the delete key. Prophylactic “saving” of a long message as a draft doesn’t seem to prevent this, but saving as a draft, quitting from Mail, then re-launching mail and opening the draft message again DOES seem to help. AND, curiously, sometimes it’s not possible to use the cursor to drag-select newly inserted but misplaced text.

Since I don’t use plain text mail, I ‘ve not tested whether or not this bug happens using the text-only engine. I’ve not seen it happen in other apps. I’ve not yet seen it on my phone or my iPad Pro.

I didn’t find others complaining about this in brief web searches (or targeted searches in Apple’s Support Communities sites). I’ve not reported it to Apple yet, because I’ve not been able to reproduce it with a stereotypical response to intervention attempts that I could demonstrate while screen sharing with support.

So, I’m curious whether anyone else here who uses Apple Mail and writes in formatted text is suffering as well.

Thanks so much,


--?
Jim Robertson


 

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On Feb 3, 2024, at 11:52, jimrobertson via groups.io <jimrobertson@...> wrote:

For the past few weeks I’ve been bedeviled with seemingly random mishandling of typed formatted text while I’m composing mail on my 14 inch M3 Pro MacBook Pro (running Sonoma 14.3). As I type, unpredictably, whole sections of previously entered text will be replaced by OTHER sections of previously typed text. Sometimes this seems to follow the computer’s insertion of additional characters via the newly added capabilities of the predictive spell checker (completing words in advance or adding an almost always following word to the one being entered), but sometimes that does NOT seem to be involved.

So, I’m curious whether anyone else here who uses Apple Mail and writes in formatted text is suffering as well.

I had a similar thing happen to me while writing an email. Something I had previously wrote popped up overwriting part of the message. Command-Z didn’t fix the problem. I was surprised and confused.?

M3 MacBook Pro 2023 OS 14.3 [Sonoma]
iPhone 8 64GB iOS 16.7.4 T-Mobile
iPad mini 2 16GB iOS 12.5.7


 

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On Feb 3, 2024, at 12:26?PM, DavidU <davidu02@...> wrote:

I had a similar thing happen to me while writing an email. Something I had previously wrote popped up overwriting part of the message. Command-Z didn’t fix the problem. I was surprised and confused.?

Thanks so much for confirming what I’m experiencing. Did you do any searching to see whether others had experienced this? It looks as though you’re also composing in formatted text.

I just discovered something that might be reproducible, because this is happening to me fairly often: If I place the cursor at the very beginning of the “unwelcome” text and try to drag through it, it disappears and the correct text returns. I don’t yet know whether this is consistent, but if it is, I’ll have something to report to Apple and even demonstrate to them. The problem is that this is SO unpredictable!

--?
Jim Robertson


 

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On Feb 3, 2024, at 12:31?PM, jimrobertson via groups.io <jimrobertson@...> wrote:

I just discovered something that might be reproducible, because this is happening to me fairly often: If I place the cursor at the very beginning of the “unwelcome” text?

AND, this morning I read that Apple has released an iOS 17.3.1 update that sounds as though it is an attempt to deal with exactly this issue, except that there’s no macOS update being released simultaneously. Even more curioser (grammar alert), I’ve yet to experience this issue on my iPhone, nor in any macOS application OTHER than Mail.

--?
Jim Robertson


 

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Jim Robertson wrote:
AND, this morning I read that Apple has released an iOS 17.3.1 update that sounds as though it is an attempt to deal with exactly this issue, except that there’s no macOS update being released simultaneously.

Sonoma 14.3.1 *IS* released today.
I just updated my installation.

--?
Jim Saklad
jimdoc@...
Jim logo small.jpg


 

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Jim Robertson wrote:
AND, this morning I read that Apple has released an iOS 17.3.1 update that sounds as though it is an attempt to deal with exactly this issue, except that there’s no macOS update being released simultaneously.

Sonoma 14.3.1 *IS* released today.
I just updated my installation.

<>

--?
Jim Saklad
jimdoc@...
Jim logo small.jpg


 

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Even Apple doesn’t have enough servers to roll out every update, on every OS, world wide simultaneously.?

Btw, I’m installing it as I write this.?

Brent

On my iPhone Xr

On Feb 8, 2024, at 12:01, jimrobertson via groups.io <jimrobertson@...> wrote:

?

On Feb 3, 2024, at 12:31?PM, jimrobertson via groups.io <jimrobertson@...> wrote:

I just discovered something that might be reproducible, because this is happening to me fairly often: If I place the cursor at the very beginning of the “unwelcome” text?

AND, this morning I read that Apple has released an iOS 17.3.1 update that sounds as though it is an attempt to deal with exactly this issue, except that there’s no macOS update being released simultaneously. Even more curioser (grammar alert), I’ve yet to experience this issue on my iPhone, nor in any macOS application OTHER than Mail.

--?
Jim Robertson


 

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On Feb 8, 2024, at 2:27?PM, Brent via groups.io <whodo678@...> wrote:

Even Apple doesn’t have enough servers to roll out every update, on every OS, world wide simultaneously.?

Perhaps a bit of context would be useful here.

I first posted about my encountering this bug in macOS to this listserv about a week ago. Only ONE other user confirmed it experience. Although I use iOS now probably MORE than macOS, I’d never encountered it in iOS or iPadOS. And, as I mentioned in my initial report here, I’d not found it reported by others in macOS at that point.

Hence, I was surprised to see updates posted for the mobile OSes but NOT for macOS. And, pertinent to the claim that Apple doesn’t have enough servers to address all its operating systems simultaneously, they just got done doing exactly that within the last month or so.

--?
Jim Robertson


 

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Jim R, in retrospect, I did have one instance where I was trying to copy one word, but a whole paragraph highlighted. I could not change what was highlighted.?

I don’t remember seeing your post. My focus was on something else, so I didn’t confirm your issue. It only happened once, as I was trying to reply to someone’s post.?

Brent

On my iPhone Xr

On Feb 8, 2024, at 20:55, jimrobertson via groups.io <jimrobertson@...> wrote:

?

On Feb 8, 2024, at 2:27?PM, Brent via groups.io <whodo678@...> wrote:

Even Apple doesn’t have enough servers to roll out every update, on every OS, world wide simultaneously.?

Perhaps a bit of context would be useful here.

I first posted about my encountering this bug in macOS to this listserv about a week ago. Only ONE other user confirmed it experience. Although I use iOS now probably MORE than macOS, I’d never encountered it in iOS or iPadOS. And, as I mentioned in my initial report here, I’d not found it reported by others in macOS at that point.

Hence, I was surprised to see updates posted for the mobile OSes but NOT for macOS. And, pertinent to the claim that Apple doesn’t have enough servers to address all its operating systems simultaneously, they just got done doing exactly that within the last month or so.

--?
Jim Robertson


 

On Feb 8, 2024, at 10:55?PM, jimrobertson via groups.io <jimrobertson@...> wrote:

Hence, I was surprised to see updates posted for the mobile OSes but NOT for macOS. And, pertinent to the claim that Apple doesn’t have enough servers to address all its operating systems simultaneously, they just got done doing exactly that within the last month or so.
Although Apple does release all OS updates at the same time, they can’t provide downloads to everyone simultaneously. Some folks will see those updates before other folks, as you yourself saw.

--
Bev in TX


 

Yes, Apple _may_ announce an update worldwide at one time, but when it is available in different countries is often different. And when a notification that it is available to an individual device varies, also.

I have read of an update on one of the groups I am in, not have a notification that it is available, but am able to install it, when I check for software updates.

Brent

On my iPhone Xr

On Feb 9, 2024, at 04:19, Bev in TX <countryone77@...> wrote:

?

On Feb 8, 2024, at 10:55?PM, jimrobertson via groups.io <jimrobertson@...> wrote:

Hence, I was surprised to see updates posted for the mobile OSes but NOT for macOS. And, pertinent to the claim that Apple doesn’t have enough servers to address all its operating systems simultaneously, they just got done doing exactly that within the last month or so.
Although Apple does release all OS updates at the same time, they can’t provide downloads to everyone simultaneously. Some folks will see those updates before other folks, as you yourself saw.

--
Bev in TX