Re: Mail keeps shutting down

#2795

When I type CMD-+ in my Catalina Mail, the text font gets bigger!

Christopher

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On 20 Mar 2020, at 2:04 pm, Randy B. Singer <randy@...> wrote:


On Mar 19, 2020, at 7:28 AM, jimrobertson via Groups.Io wrote:

Could you elaborate on that one, Randy. I’m on Mail 13.0 in Catalina. I’m using the 3-pane view, which I suspect most people do. When I type “Command-i”, nothing happens. When I open Mail help and review the listed shortcuts (or drop each menu in turn), I don’t see anything that corresponds to “Command-i.” Is that an interface element that’s available only under certain conditions?Sorry, in Catalina it's a bit different:
<>

___________________________________________
Randy B. Singer

Re: Catalina clean install #Upgrading

#2794

Yes, it went well. The actual upgrade didn’t take long, but of course it took about three hours to transfer apps and data from Time Machine.

I can’t say I’m seeing significant improvement in performance at this point, but I think I am still being slowed down a bit by updates (especially in Mail), Dropbox sync, etc.

Thanks again for your help.

Jim

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On Mar 19, 2020, at 20:05, Randy B. Singer <randy@...> wrote:

On Mar 18, 2020, at 6:49 PM, Jim McGarvie wrote:

Thanks Randy. Bev in TX sent me the link to your article this morning, and I used it for the upgrade.Excellent!  Did the clean install go smoothly?  Are you seeing improved performance?

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________

Re: Catalina clean install #Upgrading

#2793

On Mar 18, 2020, at 6:49 PM, Jim McGarvie wrote:

Thanks Randy. Bev in TX sent me the link to your article this morning, and I used it for the upgrade.Excellent!  Did the clean install go smoothly?  Are you seeing improved performance?

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________

Re: Mail keeps shutting down

#2792

On Mar 19, 2020, at 7:28 AM, jimrobertson via Groups.Io wrote:

Could you elaborate on that one, Randy. I’m on Mail 13.0 in Catalina. I’m using the 3-pane view, which I suspect most people do. When I type “Command-i”, nothing happens. When I open Mail help and review the listed shortcuts (or drop each menu in turn), I don’t see anything that corresponds to “Command-i.” Is that an interface element that’s available only under certain conditions?Sorry, in Catalina it's a bit different:
<>

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________

Re: Zoom meeting microphone issue

#2791

开云体育

Thanks, Paul. I figured it out. You need to close Zoom for the change to take effect.?

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On Mar 19, 2020, at 16:52, Paul <paul@...> wrote:

?Hi

The specific preference it is referring to is the Security and Privacy, Privacy, Microphone. Please check that toggle.

If its still not working correctly, I would simply download the newest version of Zoom and reinstall.

Paul

On Mar 19, 2020, at 11:40 AM, Barbara Adamski via Groups.Io <barb_a@...> wrote:

<Screen Shot 2020-03-19 at 11.30.58 AM.png><Screen Shot 2020-03-19 at 11.24.30 AM.png>

Hello, I am getting the attached error message when using Zoom on my Mac Air. Any suggestions? I have Zoom enabled in my settings, and my microphone is on and working fine.

Barb

Re: Zoom meeting microphone issue

#2790

开云体育

Hi

The specific preference it is referring to is the Security and Privacy, Privacy, Microphone. Please check that toggle.

If its still not working correctly, I would simply download the newest version of Zoom and reinstall.

Paul

Show quoted text

On Mar 19, 2020, at 11:40 AM, Barbara Adamski via Groups.Io <barb_a@...> wrote:

<Screen Shot 2020-03-19 at 11.30.58 AM.png><Screen Shot 2020-03-19 at 11.24.30 AM.png>

Hello, I am getting the attached error message when using Zoom on my Mac Air. Any suggestions? I have Zoom enabled in my settings, and my microphone is on and working fine.

Barb

Re: Zoom meeting microphone issue

#2789

开云体育

Hi, I figured it out. I had to leave zoom for the changes to take place.

b

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On Mar 19, 2020, at 11:40 AM, Barbara Adamski via Groups.Io <barb_a@...> wrote:

<Screen Shot 2020-03-19 at 11.30.58 AM.png><Screen Shot 2020-03-19 at 11.24.30 AM.png>

Hello, I am getting the attached error message when using Zoom on my Mac Air. Any suggestions? I have Zoom enabled in my settings, and my microphone is on and working fine.

Barb

Zoom meeting microphone issue

#2788

开云体育

Hello, I am getting the attached error message when using Zoom on my Mac Air. Any suggestions? I have Zoom enabled in my settings, and my microphone is on and working fine.

Barb

Re: Mail keeps shutting down

#2787

开云体育

On Mar 19, 2020, at 8:28 AM, jimrobertson via Groups.Io <jimrobertson@...> wrote:

Could you elaborate on that one, Randy

Oops, I should have sent that one as a question, not a statement.

And, combing through the menus again, I do see <Command-Option-I>, but the item is non-selectable, and I cannot figure out how to change that.

--?
Jim Robertson

Re: Mail keeps shutting down

#2786

开云体育

On Mar 18, 2020, at 10:34 PM, Randy B. Singer <randy@...> wrote:

Another option is to hit Command+i in Mail, which will bring up a window "Account Info" allowing deletions of messages from your ISP's mail server.

Could you elaborate on that one, Randy. I’m on Mail 13.0 in Catalina. I’m using the 3-pane view, which I suspect most people do. When I type “Command-i”, nothing happens. When I open Mail help and review the listed shortcuts (or drop each menu in turn), I don’t see anything that corresponds to “Command-i.” Is that an interface element that’s available only under certain conditions?

Thanks so much,

--?
Jim Robertson

Re: Mail keeps shutting down

#2785

On Mar 18, 2020, at 5:43 PM, Joan Sax via Groups.Io wrote:

My mail app keeps suddenly shutting down. Unfortunately I didn’t take a screen shot of the error message. But I am wondering is there some way to reset mail (reset might not be the correct term)?Whenever I've seen this, it's been due to a malformed/malicious/spammy e-mail message that Mail has encountered on your ISP's server.

The way to deal with that is to log into your ISP's mail server using the Web-based interface most ISP's provide and to delete the problematic e-mail manually. The problematic one is usually easy to spot. It's usually either spammy or unreadable. If your ISP doesn't offer a Web interface, you can use:

MyPOPBarrier (free)

Another option is to hit Command+i in Mail, which will bring up a window "Account Info" allowing deletions of messages from your ISP's mail server. 

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________

Re: iOS, iPadOS now WiFi6, but even newest MacBook Pros still 802.11ac

#2784

On Mar 18, 2020, at 17:49, Christopher Collins via Groups.Io <maclist@...> wrote:

It isn’t always about money Jim, although you always seem to think it is..????

Did I write something that offended you? I thought it was curious that Apple moved to a new technology on one of its product lines but not on another where I assumed the migration might be easier. I was merely wondering why that might be. For example, perhaps Apple might be waiting until they move the entire Mac platform to a non-Intel processor line, and this might be a clue that this might be coming soon.

I was just fishing for other people’s guesses or informed opininions.

Again, I’m sorry if I said something offensive, and if so I’d be grateful for a more detailed exposition of what that was, either privately or on-list; you’re choice.

Re: Mail keeps shutting down

#2783

开云体育

I’m on High Sierra 10.13.6, and recently I’ve been noticing it too. On Feb 5 I ran security update 2020-001. I don’t know if it started then or not, I think a good deal later.

It often happens when I send a message, but it is after it is sent, as it does exist in the sent folder. Since the message is sent it is no big deal.

One thing I have seen, though, is when I click on the restart button it does not. I have to relaunch Mail from the dock.

On Mar 18, 2020, at 8:43 PM, Joan Sax via Groups.Io <jsax@...> wrote:

My mail app keeps suddenly shutting down. Unfortunately I didn’t take a screen shot of the error message. But I am wondering is there some way to reset mail (reset might not be the correct term)?

Joan

—

Barry Austern

barryaus@...

Re: Catalina clean install #Upgrading

#2782

Thanks Christopher.

Jim

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On Mar 18, 2020, at 16:54, Christopher Collins via Groups.Io <maclist@...> wrote:

Hi Jim,

Clean installs are always a good thing, especially if you have been doing in-place upgrades. 

I find that I like to download the latest versions of all my important software after the install. The Mac App Store should always have the latest versions of the software purchased from there. Other utility software van also be downloaded from the authors website.

Major applications, this can be a good time to upgrade to the latest versions.

While you can copy across your settings, I feel it’s a good time to reconfigure everything so you get the best out of your system from here forward.

You will also need to check to see which apps are 32 bit and won’t be able to be moved to Catalina.

Christopher

Re: Catalina clean install #Upgrading

#2781

Thanks Randy. Bev in TX sent me the link to your article this morning, and I used it for the upgrade.

Thanks too for the warning about Mail. I will watch closely for the next couple of days, and if necessary will downgrade back to Mojave.

Jim

Show quoted text

On Mar 18, 2020, at 16:52, Randy B. Singer <randy@...> wrote:

On Mar 18, 2020, at 10:37 AM, Jim McGarvie wrote:

I am ready to upgrade to Catalina, and I would like to do a complete clean installI have an entire Web site devoted to telling you what to do:

Upgrading To The Very Latest Macintosh Operating System

especially item #6

I just want to point out that upgrading to Catalina is fraught with pitfalls.  Here is what I  posted to another list just the other day to someone asking if it is okay to upgrade to Catalina:

While the largest bug causing data loss in Mail.app has been fixed as of 10.15.3, there still seem to be bugs in Mail that can cause data loss.  The most common of which occurs if you move data from one folder to another in Mail.

Catalina breaks a lot of drivers for third party scanners and printers, and the manufacturers of these scanners and printers have been unusually slow (or completely negligent) about providing updated drivers.  The developers of VueScan and ExactScan are likely happy about the situation though.  (These are third party, commercial, scanner drivers that often solve the problem.)  Users shouldn't upgrade to Catalina until they are sure that there are updated drivers available for all of their peripherals.

And, of course, lots of 32-bit apps need to be updated for Catalina.  Microsoft and Adobe apps in particular may have to be re-purchased at very high cost if one upgrades to Catalina.

Office 2011 isn't 64-bit, and never will be.  So it can't run under Catalina.  It has to be replaced after upgrading to Catalina.

Office 2016 isn't 64-bit, but it can be updated for FREE to be, and once updated it will run find under Catalina:

Office 2019 (the latest version), of course, is entirely compatible with Catalina.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Re: Mail keeps shutting down

#2780

HI

A reinstall of the latest update for your version of the operating system replaces the application files - in case there is corruption there.

Have you tried a Safe Boot to see if Mali crashes while in Safe Mode? Perhaps it is a third party component creating the issue,

Show quoted text

On Mar 18, 2020, at 5:43 PM, Joan Sax via Groups.Io <jsax@...> wrote:

My mail app keeps suddenly shutting down. Unfortunately I didn’t take a screen shot of the error message. But I am wondering is there some way to reset mail (reset might not be the correct term)?

Joan

Mail keeps shutting down

#2779

My mail app keeps suddenly shutting down. Unfortunately I didn’t take a screen shot of the error message. But I am wondering is there some way to reset mail (reset might not be the correct term)?

Joan

Re: Catalina clean install #Upgrading

#2778

Hi Jim,

Clean installs are always a good thing, especially if you have been doing in-place upgrades. 

I find that I like to download the latest versions of all my important software after the install. The Mac App Store should always have the latest versions of the software purchased from there. Other utility software van also be downloaded from the authors website.

Major applications, this can be a good time to upgrade to the latest versions.

While you can copy across your settings, I feel it’s a good time to reconfigure everything so you get the best out of your system from here forward.

You will also need to check to see which apps are 32 bit and won’t be able to be moved to Catalina.

Christopher

Show quoted text

On 19 Mar 2020, at 4:37 am, Jim McGarvie <jim@...> wrote:

I know this has been discussed frequently, but probably because of the switch to this new platform I can't find what I'm looking for.

I am ready to upgrade to Catalina, and I would like to do a complete clean install; i.e., wipe the internal drive clean (this hasn't been done since the computer was born in early-2013). I know Randy Singer has posted several messages on clean installs over the years, but is there current information available? I am mostly concerned with how to reinstall the desired apps and settings after the upgrade.

Thanks for any help you might be able to provide.

Best,

Jim

Re: Catalina clean install #Upgrading

#2777

On Mar 18, 2020, at 10:37 AM, Jim McGarvie wrote:

I am ready to upgrade to Catalina, and I would like to do a complete clean installI have an entire Web site devoted to telling you what to do:

Upgrading To The Very Latest Macintosh Operating System

especially item #6

I just want to point out that upgrading to Catalina is fraught with pitfalls.  Here is what I  posted to another list just the other day to someone asking if it is okay to upgrade to Catalina:

While the largest bug causing data loss in Mail.app has been fixed as of 10.15.3, there still seem to be bugs in Mail that can cause data loss.  The most common of which occurs if you move data from one folder to another in Mail.

Catalina breaks a lot of drivers for third party scanners and printers, and the manufacturers of these scanners and printers have been unusually slow (or completely negligent) about providing updated drivers.  The developers of VueScan and ExactScan are likely happy about the situation though.  (These are third party, commercial, scanner drivers that often solve the problem.)  Users shouldn't upgrade to Catalina until they are sure that there are updated drivers available for all of their peripherals.

And, of course, lots of 32-bit apps need to be updated for Catalina.  Microsoft and Adobe apps in particular may have to be re-purchased at very high cost if one upgrades to Catalina.

Office 2011 isn't 64-bit, and never will be.  So it can't run under Catalina.  It has to be replaced after upgrading to Catalina.

Office 2016 isn't 64-bit, but it can be updated for FREE to be, and once updated it will run find under Catalina:

Office 2019 (the latest version), of course, is entirely compatible with Catalina.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________

Re: iOS, iPadOS now WiFi6, but even newest MacBook Pros still 802.11ac

#2776

开云体育

Probably, because like 5G, it isn’t a settled standard yet. Many devices out there are 802.11ax, but most of them existed before WiFi6 was certified.

It isn’t always about money Jim, although you always seem to think it is..

Christopher

Show quoted text

On 19 Mar 2020, at 1:35 am, jimrobertson via Groups.Io <jimrobertson@...> wrote:

Anyone have an idea why this is the case? Is it because Apple designs its own chips for the iOS family, and pays more for licensing the WiFi radios for its macOS machines? Personally, I don’t think there’s any reason to shun Apple’s latest laptops because of this, but it does seem a bit odd.
--?
Jim Robertson