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Re: Flash Player Installer problem

 

On Feb 18, 2020, at 5:04 PM, Patsy Price wrote:

What's next with Flash Player upgrade installer? Suggestions? Explanations?
Delete Flash with this uninstaller:
<>

Use EasyFind and do a search for anything with "Flash" in the name and uninstall it:

EasyFind (Free)


You may want to also do a search for "Adobe" and delete what you find if it does not relate to another Adobe product that you have.

Restart your Macintosh.

Download the full Flash installer from this Adobe site:
<>
Use it to install a fresh copy of Flash Player.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________


Flash Player Installer problem

 

Using High Sierra 10.13.6 on 2017 iMac as long as I can get by with it. I still use Flash Player for some favourite sites and apps, and will continue to do so till they all replace Flash.

In System Prefs I had Flash Player set to notify me to install updates. A window told me an upgrade was available. Instead of going through that window, I went System Preferences and proceeded to download and install from there. The installer hung at 95% and I couldn't get out.

I tried so many things that I'm now quite confused.

Eventually I succeeded in force quitting the installer in Activity Monitor, but that didn't solve things. I couldn't eject the disk image.

When I thought I had gotten rid of the problem, I went to adobe.com and downloaded the upgrade from there and started over. The installer again hung at 95%.

I tried to restart the computer, but it wouldn't let me do so till I quit the installer, which I didn't succeed in doing. I managed to quit Brave browser, which I had used to download the installer the second time, but then couldn't relaunch Brave.

By then I had two disk images on desktop, one for Adobe Flash Player, one for Adobe Pepper Flash Player (which I had never heard of before this).

I couldn't restart the computer. It said I must first quit the Adobe installer. This time I couldn't force quit it in Activity Monitor.

Finally I managed to shut down the computer with the button on the back, and the restart it. No disk images on the desktop. I have relaunched Brave and Safari with no problem.

I still haven't upgraded Flash Player, and I'm afraid to try again. In System Prefs I have changed my pref to allow Adobe to install updates.

With my old Macs I felt fairly confident and generally understood what I really needed to. But with my current iMac and OS, I'm quite naive, and a slow learner thanks partly to my aging brain.

What's next with Flash Player upgrade installer? Suggestions? Explanations?

Thanks,

Patsy


Re: Apple's OSX computers now being hit with twice as much malware as PCs

 

On Feb 18, 2020, at 10:43 AM, Randy B. Singer wrote:

There is NO ransomware in the wild for the Macintosh. NONE.

"Can Macs get ransomware and how to stop a ransomware attack"



___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________


Re: Apple's OSX computers now being hit with twice as much malware as PCs

 

On Feb 18, 2020, at 8:47 AM, hoplist wrote:

We shouldn’t split hairs. A malicious attack is a malicious attack. Malicious attacks against Mac users are on the rise,
Please give us a link to a reputable Web site that lists these new attacks by name.


particularly ransom attacks.
There is NO ransomware in the wild for the Macintosh. NONE. Ransomware is a scourge for Windows users, but the Macintosh is not Windows.

One disreputable company that wants to sell folks anti-virus software wrote a fictitious "report" about a supposed rise in Mac malware, and now a lot of folks are panicking. But..it's not at ll true. The MalwareBytes "report" lists no new malware, gives no citations, and isn't backed up by anything. It's a lie.

Other people should not be going around yelling that "the sky is falling" without citations.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________


Re: Apple's OSX computers now being hit with twice as much malware as PCs

 

We shouldn’t split hairs. A malicious attack is a malicious attack. Malicious attacks against Mac users are on the rise, particularly ransom attacks. There are Trojans for Mac. There are browser hijacks which are OS agnostic. Malicious emails are a dime-a-dozen.

Most “security” software is multi-threat, and good software made for Macs can offer an additional layer of protection. Whether any given security software is useful or worthwhile must be considered on a case by case basic.

Both Mac and Windows OS currently have good protection built it. There is an argument to be made that security software suites are obsolete on both systems for reasons too complicated to get into here. However, Windows users have good options and because the software works and because Windows users are more likely to be attacked, the use of this software is routine. Similar options for Mac users are weaker and because Mac users are less likely to be targeted, such security software is not widely recommended. That does not mean it is not useful, just that people have judged it less necessary.

I personally don’t use Mac security suites, but I am vigilant against threats. I use mail services that aggressively scan incoming mail. I use secure browsers (Firefox, Opera) rather than the default, though this is arguably more about privacy than security. Also, don’t use Chrome. It’s essentially spyware. My systems sit behind effective firewalls. I keep security features enabled in the OS and run good backups.

Cheers,
tod


Re: export MS Word doc to PDF and retain TOC links

 

On Feb 17, 2020, at 7:04 PM, Jim McGarvie wrote:

Thanks for the tip, Randy. I’ve installed it and am evaluating. So far so good.
I played with it a bit last night...and I'm impressed.

Please let me know what you think of it.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________


Re: export MS Word doc to PDF and retain TOC links

 

Thanks for the tip, Randy. I’ve installed it and am evaluating. So far so good.

Jim

On Feb 16, 2020, at 18:39, Randy B. Singer <randy@...> wrote:


On Feb 16, 2020, at 7:47 AM, jimrobertson via Groups.Io wrote:

I use PDF PenPro; I think of it as a pretty capable tool wrapped in a simply horrendous user interface :-(
Which is exactly how most of the users in my user group regard it. PDFpen isn't as capable as Adobe Acrobat Pro, but it's hundreds of dollars less, and close enough in compatibility, with a pretty bad user interface.

A new option, (actually an old option now owned by a new company which has updated it) is:

Kofax Power PDF for Mac


(Previously Power PDF for Mac from Nuance.) This product has always been awesome, for instance it includes all of the amazing OmniPage Pro OCR engine. But Nuance was a developer from Hell to deal with. Now that Nuance is out of the picture, Power PDF may well now be the best choice as an Acrobat Pro alternative. There is a free demo available for download.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________


Re: Brother ink cartridge problem

 

On Feb 17, 2020, at 12:40 PM, McAllister wrote:

My wife's printer is a Brother MFC-J485DW.

The printer doesn’t recognize a brand new Yellow cartridge. It continues to complain that the Yellow cartridge is out of ink. We also tried a second new cartridge. Same effect.

What might be the problem? Is there anything else we should try?
Is the yellow cartridge a genuine Brother cartridge or a third party cartridge?

If a Brother cartridge, I'd consult Brother. If they can't make it work, I'd ask for a refund or replacement of your entire printer, since that means that it is defective.

If it is a third party compatible cartridge, I'd consult with the company that makes that cartridge, and at minimum request a refund for that cartridge.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________


Brother ink cartridge problem

McAllister
 

My wife's printer is a Brother MFC-J485DW.

The printer doesn’t recognize a brand new Yellow cartridge. It continues to complain that the Yellow cartridge is out of ink. ?We also tried a second new cartridge. ?Same effect.

What might be the problem? ?Is there?anything else we should try?

Stratton McAllister
73357.3046@...?


Time zones in Apple mail

 

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A former medical practice`` partner of mine in California is now in retirement, living in Mendoza, Argentina, where he’s now making award-winning Malbec wines.

Yesterday we drove (all within one state and one time zone) the 250 miles due east from near Montana’s western border to Bozeman (still quite far west in this enormous state).

Ted Turner (he of CNN, the Atlanta Braves, etc) owns a restaurant here at which Bison holds primacy on the menu (Mr. Turner’s 3 herds in MT actually help in preserving the endangered species.

We had dinner there last night, and I was surprised at the number of Argentinian Malbec’s on the menu, so before choosing my wine, I sent my friend a quick email asking which I should choose. The waiter was a bit impatient, checked his mobile, and told me it was already after 11 pm in Mendoza (it was ?just after 7 pm in Bozeman).

Here’s the puzzle: my iPhone says my email was sent at 19:04; my computer agrees.

My friend responded fairly quickly. I missed his incoming message.

This morning, I apologized on chance I’d awakened him, and when he responded, what I receive on my iPhone says that I sent my apology at (9:39 (GMT -0:500), but that’s not correct, since Bozeman is GMT -0:700). Turns out my friend is currently in Florida, which is GMT-0:05, but it’s confusing that the message reports while quoting from my message as follows

From: James Robertson
Date 2/17/20 09:39
(GMT-05:390

(followed by the text my friend has quoted from my message).

I did indeed send it at 9:39 Florida time, but in quoting my message shouldn’t the header quote “from” information (who sent it and when it was sent) using the same time reference appropriate to the quotation’s origin?. After all, when I send a message I know where I am, but may have no idea where my respondent is. Admittedly what I’m reading here is what my friend is quoting about that message, and maybe the the time stamping of messages in headers doesn’t get transferred from the header of a quoted message. It certainly is confusing!

By the way, even without my friend’s guidance, I managed to choose the “right” Malbec!

Jim Robertson


Re: export MS Word doc to PDF and retain TOC links

 

On Feb 16, 2020, at 7:47 AM, jimrobertson via Groups.Io wrote:

I use PDF PenPro; I think of it as a pretty capable tool wrapped in a simply horrendous user interface :-(
Which is exactly how most of the users in my user group regard it. PDFpen isn't as capable as Adobe Acrobat Pro, but it's hundreds of dollars less, and close enough in compatibility, with a pretty bad user interface.

A new option, (actually an old option now owned by a new company which has updated it) is:

Kofax Power PDF for Mac


(Previously Power PDF for Mac from Nuance.) This product has always been awesome, for instance it includes all of the amazing OmniPage Pro OCR engine. But Nuance was a developer from Hell to deal with. Now that Nuance is out of the picture, Power PDF may well now be the best choice as an Acrobat Pro alternative. There is a free demo available for download.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance

___________________________________________


Re: Apple Music Family Plan

 

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On Feb 16, 2020, at 9:18 AM, Pat Taylor via Groups.Io <pat412@...> wrote:

I just use the share feature to send tracks, albums and playlists to friends and family who are also Apple Music subscribers. ?Each recipient can then add the music to their library if they want.

That’s certainly simple enough!

Thanks so much.

--?
Jim Robertson


Re: Apple Music Family Plan

 

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I just use the share feature to send tracks, albums and playlists to friends and family who are also Apple Music subscribers. ?Each recipient can then add the music to their library if they want.


Pat

Pro

On Feb 16, 2020, at 8:53 AM, jimrobertson via Groups.Io <jimrobertson@...> wrote:

?My wife and I have similar tastes in music; enough so that we’d like not only to share the expense of listening to Apple’s enormous library, but access to our own downloaded libraries as well. So, I’ve just put us on a family plan, but now I’ve not been able to figure out how to SEE what she’s already put on her iOS devices nor she to see what I have. Does Apple have this as part of the Family Plan in a way that I’ve not sorted out yet (the web pages advertising the family plan emphasize the opposite—many people (well, six) able to create their own individual taste local archives, but not what we’re seeking; e.g., “Honey, remember that great David Bromberg album we shared in the late 70s; I just downloaded it, so listen to it yourself when you’re driving into town tomorrow."
--?
Jim Robertson


Apple Music Family Plan

 

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My wife and I have similar tastes in music; enough so that we’d like not only to share the expense of listening to Apple’s enormous library, but access to our own downloaded libraries as well. So, I’ve just put us on a family plan, but now I’ve not been able to figure out how to SEE what she’s already put on her iOS devices nor she to see what I have. Does Apple have this as part of the Family Plan in a way that I’ve not sorted out yet (the web pages advertising the family plan emphasize the opposite—many people (well, six) able to create their own individual taste local archives, but not what we’re seeking; e.g., “Honey, remember that great David Bromberg album we shared in the late 70s; I just downloaded it, so listen to it yourself when you’re driving into town tomorrow."
--?
Jim Robertson


Re: export MS Word doc to PDF and retain TOC links

 

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On Feb 16, 2020, at 8:38 AM, Jim McGarvie <jim@...> wrote:

I have also been weening myself from Acrobat, and have been using PDFpenPro. I am pretty pleased with it as well.

That’s what I was wondering about. I use PDF PenPro; I think of it as a pretty capable tool wrapped in a simply horrendous user interface :-(

--?
Jim Robertson


Re: export MS Word doc to PDF and retain TOC links

 

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I agree, Jim, I am trying to ween myself from MS Office. Some of the free alternatives, such as FreeOffice and LibreOffice, seem very good.

I have also been weening myself from Acrobat, and have been using PDFpenPro. I am pretty pleased with it as well.

Jim


On Feb 16, 2020, at 08:17, jimrobertson via Groups.Io <jimrobertson@...> wrote:

I miss your specification of the macOS. Assuming that FreeOffice continues to work for you you may be all set. My concern about using both Office 2011 and MS Office online is that the former is really long in the tooth and likely to be EOL’d as far as support from Microsoft is concerned soon, but if you no longer need a Microsoft program for your basic document editing, perhaps you’re all set.

What’s your application for managing the PDF format documents?

--?
Jim Robertson



Re: export MS Word doc to PDF and retain TOC links

 

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On Feb 15, 2020, at 6:04 PM, Jim McGarvie <jim@...> wrote:

Thanks for your response, Jim. I actually DID write that I am using Mojave; I didn’t think the exact version was relevant. What IS relevant is that apparently Word for Mac (2011, in my case) does not retain the TOC hyperlinks when exported to PDF.

I miss your specification of the macOS. Assuming that FreeOffice continues to work for you you may be all set. My concern about using both Office 2011 and MS Office online is that the former is really long in the tooth and likely to be EOL’d as far as support from Microsoft is concerned soon, but if you no longer need a Microsoft program for your basic document editing, perhaps you’re all set.

What’s your application for managing the PDF format documents?

--?
Jim Robertson


Re: export MS Word doc to PDF and retain TOC links

 

Randy S has recommended Free Office a number of times, praising its high compatibility with MS Office files.

Otto

On Sun, 16 Feb 2020 at 01:04, Jim McGarvie <jim@...> wrote:
Thanks for your response, Jim. I actually DID write that I am using Mojave; I didn’t think the exact version was relevant. What IS relevant is that apparently Word for Mac (2011, in my case) does not retain the TOC hyperlinks when exported to PDF.

And while I do have access to MS Word Online, as I said in my original message it messed up the formatting of my document. Granted, I could recreate the document from scratch in MS Word Online (or, for that matter, in my personal preference: LibreOffice), but I was trying to avoid that since it is 88 pages and lots of formatting, pictures etc. I have at times distributed as an MS Word file, but not everyone can open those, and we need it to be able to be opened in a tablet and have the TOC links. PDF seems like the best option.

Turns out Otto suggested I give FreeOffice a try, and its TextMaker word processor does in fact retain the TOC links when exporting, and further I was able to open my Word document into it with very little reformatting required. Thanks Otto!


Re: export MS Word doc to PDF and retain TOC links

 

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Thanks for your response, Jim. I actually DID write that I am using Mojave; I didn’t think the exact version was relevant. What IS relevant is that apparently Word for Mac (2011, in my case) does not retain the TOC hyperlinks when exported to PDF.

And while I do have access to MS Word Online, as I said in my original message it messed up the formatting of my document. Granted, I could recreate the document from scratch in MS Word Online (or, for that matter, in my personal preference: LibreOffice), but I was trying to avoid that since it is 88 pages and lots of formatting, pictures etc. I have at times distributed as an MS Word file, but not everyone can open those, and we need it to be able to be opened in a tablet and have the TOC links. PDF seems like the best option.

Turns out Otto suggested I give FreeOffice a try, and its TextMaker word processor does in fact retain the TOC links when exporting, and further I was able to open my Word document into it with very little reformatting required. Thanks Otto!

Best,

Jim


On Feb 15, 2020, at 08:30, jimrobertson via Groups.Io <jimrobertson@...> wrote:

Not certain I can help, but my understanding of what you’re trying to accomplish it the creation of a document in MS Word Mac 2011 that you’d like to be able to distribute as a PDF from time to time, having edited it between distributions, You have access to MS Word online (by which I’m guessing Office 365 (which of course is at least 3 revisions newer than Word for Mac 2011).

I think you’re saying that “printing to PDF” or saving electronically to PDF from Word 2011 messes up the links in your pdf.

You don’t say what version of macOS you’re using, nor what the most recent release of the OS you’re using. If you have access to Office 365, why do you not just use that to create and edit the document? If that’s not the obstacle, and what you need to the ability to distribute a document protected from editing by recipients, why not just distribute as a locked MS Word file?

--?
Jim Robertson


Re: export MS Word doc to PDF and retain TOC links

 

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On Feb 14, 2020, at 11:13 AM, Jim McGarvie <jim@...> wrote:

I have googled this issue quite a bit, and have tried every solution I have found. Most involve importing the document into Pages and exporting to PDF from there, but Pages messes up the formatting of my particular document, as does LibreOffice and OpenOffice. One suggestion was opening the document from within Dropbox with MS Word Online, but that messed up the formatting also.

I know how to create links in a TOC within Acrobat or PDFpenPro, but I have many listings in my TOC and have to revise the document frequently, and I would have to re-do all the links in the PDF every time I revised it.

Apparently this isn't a problem in Windows, but I am not using Windows, nor will I.

I am using MS Word 2011 on my MBP running Mojave.

Not certain I can help, but my understanding of what you’re trying to accomplish it the creation of a document in MS Word Mac 2011 that you’d like to be able to distribute as a PDF from time to time, having edited it between distributions, You have access to MS Word online (by which I’m guessing Office 365 (which of course is at least 3 revisions newer than Word for Mac 2011).

I think you’re saying that “printing to PDF” or saving electronically to PDF from Word 2011 messes up the links in your pdf.

You don’t say what version of macOS you’re using, nor what the most recent release of the OS you’re using. If you have access to Office 365, why do you not just use that to create and edit the document? If that’s not the obstacle, and what you need to the ability to distribute a document protected from editing by recipients, why not just distribute as a locked MS Word file?

--?
Jim Robertson