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to buy or not to buy a modem


 

Hi all,

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

Bill

[1] The account just came out of hibernation and they've jacked up the speeds. I've tried for the better part of 3 hours to get things to work, but the best speed I can get is ... 0.07 Mbps for downloads on those few times I can even get the speedtest to load. Yow.


 

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Bill:?

If the house is in AT&T Fiber's service area, look at Iglou. They've just reintroduced residential fiber service on AT&T's lines, with 300mbps service for $20 less than Spectrum's rate and gigabit service for the same rate as Spectrum's 300mbps, with free installation and hardware. (And actual local support.) I haven't pulled the trigger yet, but I'm fully intending on it. If you need to stay with Spectrum, I'd buy a modem. I'm seeing horror stories lately about Spectrum's non-standard pricing deals evaporating after a couple of months and people having to spend long stretches on the phone with them to get them back.

B. Eric Bradley
eric@...



On Jun 27, 2024, at 6:10 PM, Bill Rising via groups.io <brising@...> wrote:

Hi all,

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

Bill

[1] The account just came out of hibernation and they've jacked up the speeds. I've tried for the better part of 3 hours to get things to work, but the best speed I can get is ... 0.07 Mbps for downloads on those few times I can even get the speedtest to load. Yow.






 

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This is in New Hampshire, where Spectrum is the name of the game.?

On Jun 27, 2024, at 18:27, B. Eric Bradley via groups.io <eric@...> wrote:

?Bill:?

If the house is in AT&T Fiber's service area, look at Iglou. They've just reintroduced residential fiber service on AT&T's lines, with 300mbps service for $20 less than Spectrum's rate and gigabit service for the same rate as Spectrum's 300mbps, with free installation and hardware. (And actual local support.) I haven't pulled the trigger yet, but I'm fully intending on it. If you need to stay with Spectrum, I'd buy a modem. I'm seeing horror stories lately about Spectrum's non-standard pricing deals evaporating after a couple of months and people having to spend long stretches on the phone with them to get them back.

B. Eric Bradley
eric@...



On Jun 27, 2024, at 6:10 PM, Bill Rising via groups.io <brising@...> wrote:

Hi all,

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

Bill

[1] The account just came out of hibernation and they've jacked up the speeds. I've tried for the better part of 3 hours to get things to work, but the best speed I can get is ... 0.07 Mbps for downloads on those few times I can even get the speedtest to load. Yow.






 

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On Jun 27, 2024, at 6:10?PM, Bill Rising via groups.io <brising@...> wrote:

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

I have the Arris ONT (Optical Network Terminal) required by AT&T. It has a WiFi router built in. I put it in pass through mode and connected a Synology router downstream for WiFi and Ethernet. This should mitigate possible backdoors in the Arris box. The only problem I had doing this was AT&T gives almost no documentation about the device, so I had to find it on the Arris Website using the part number.

L^2



 

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Aha. The tech that came out this morning hooked my router to their gateway. I’ll have to see how if I can get their gateway to be in passthru.?

Thanks

On Jun 28, 2024, at 10:45, Lee Larson via groups.io <leelarson@...> wrote:

?On Jun 27, 2024, at 6:10?PM, Bill Rising via groups.io <brising@...> wrote:

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

I have the Arris ONT (Optical Network Terminal) required by AT&T. It has a WiFi router built in. I put it in pass through mode and connected a Synology router downstream for WiFi and Ethernet. This should mitigate possible backdoors in the Arris box. The only problem I had doing this was AT&T gives almost no documentation about the device, so I had to find it on the Arris Website using the part number.

L^2



 

OK... Spectrum brought a modem (the next day at 8am promptly), so I didn't buy a modem. When I went to look online about how to get into the modem to change any settings, all I could find was that Spectrum has the modems locked down so no end user can get into them. Even looking up the modem make and model yields nothing but references to locked-down Spectrum modems. Yay.

Bill

On Jun 28, 2024, at 10:45, Lee Larson via groups.io <leelarson@...> wrote:

On Jun 27, 2024, at 6:10?PM, Bill Rising via groups.io <brising@...> wrote:

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

I have the Arris ONT (Optical Network Terminal) required by AT&T. It has a WiFi router built in. I put it in pass through mode and connected a Synology router downstream for WiFi and Ethernet. This should mitigate possible backdoors in the Arris box. The only problem I had doing this was AT&T gives almost no documentation about the device, so I had to find it on the Arris Website using the part number.

L^2



 

So Bill, are you thinking locked down is a good thing, they can’t get to your devices via a back door?

John

On Jul 3, 2024, at 8:20?PM, Bill Rising via groups.io <brising@...> wrote:

?OK... Spectrum brought a modem (the next day at 8am promptly), so I didn't buy a modem. When I went to look online about how to get into the modem to change any settings, all I could find was that Spectrum has the modems locked down so no end user can get into them. Even looking up the modem make and model yields nothing but references to locked-down Spectrum modems. Yay.

Bill

On Jun 28, 2024, at 10:45, Lee Larson via groups.io <leelarson@...> wrote:

On Jun 27, 2024, at 6:10?PM, Bill Rising via groups.io <brising@...> wrote:

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

I have the Arris ONT (Optical Network Terminal) required by AT&T. It has a WiFi router built in. I put it in pass through mode and connected a Synology router downstream for WiFi and Ethernet. This should mitigate possible backdoors in the Arris box. The only problem I had doing this was AT&T gives almost no documentation about the device, so I had to find it on the Arris Website using the part number.

L^2







 

No, I'm thinking locked down means that they have locked me out of seeing things like activity over the modem etc. Out of ignorance, I wonder what could be built into the modem for snooping activity and selling to the highest bidder.

Bill

On Jul 3, 2024, at 20:46, John Robinson via groups.io <profilecovenant@...> wrote:

So Bill, are you thinking locked down is a good thing, they can’t get to your devices via a back door?

John
On Jul 3, 2024, at 8:20?PM, Bill Rising via groups.io <brising@...> wrote:

?OK... Spectrum brought a modem (the next day at 8am promptly), so I didn't buy a modem. When I went to look online about how to get into the modem to change any settings, all I could find was that Spectrum has the modems locked down so no end user can get into them. Even looking up the modem make and model yields nothing but references to locked-down Spectrum modems. Yay.

Bill

On Jun 28, 2024, at 10:45, Lee Larson via groups.io <leelarson@...> wrote:

On Jun 27, 2024, at 6:10?PM, Bill Rising via groups.io <brising@...> wrote:

Spectrum (the internet provider where my mom lives) told me today that my modem was no longer supported [1]. It's an Arris SB6141, which is DOCSIS 3.0.

They say they will let me have a modem to use for free, but I'm a bit worried that it really a gateway, and I don't want them to have their backdoors in the router. So... I went to look at DOCSIS 3.1 modems, and they are pricier ($150 to $200!) than I expected ($60). Clearly I haven't bought a modem in many many years.

So... should I take the free modem (which might be a gateway) or should I buy a modem? Any tips/arguments either way would be appreciated.

I have the Arris ONT (Optical Network Terminal) required by AT&T. It has a WiFi router built in. I put it in pass through mode and connected a Synology router downstream for WiFi and Ethernet. This should mitigate possible backdoors in the Arris box. The only problem I had doing this was AT&T gives almost no documentation about the device, so I had to find it on the Arris Website using the part number.

L^2










 

On Jul 3, 2024, at 8:47?PM, John Robinson via groups.io <profilecovenant@...> wrote:

So Bill, are you thinking locked down is a good thing, they can’t get to your devices via a back door?
Of course there’s a back door known to the ISP. That’s how they do remote upgrades and support. Who knows what else they can do through their back door?

L^2


 

Thanks, so the only control is to purchase your own modem?

John

On Jul 3, 2024, at 11:20?PM, Lee Larson via groups.io <leelarson@...> wrote:

?On Jul 3, 2024, at 8:47?PM, John Robinson via groups.io <profilecovenant@...> wrote:

So Bill, are you thinking locked down is a good thing, they can’t get to your devices via a back door?
Of course there’s a back door known to the ISP. That’s how they do remote upgrades and support. Who knows what else they can do through their back door?

L^2




 

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On Jul 3, 2024, at 11:25?PM, John Robinson via groups.io <profilecovenant@...> wrote:

Thanks, so the only control is to purchase your own modem?

It depends what kind of control you’re looking for. If you use your own router, you might be able to keep miscreants out of your devices with a good firewall, but the ISP can always monitor all your traffic at their switch. Strong privacy apparently requires a VPN and maybe even Tor.

L^2


 

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Thanks Lee, you help SO much. ?

John

On Jul 4, 2024, at 12:44?PM, Lee Larson via groups.io <leelarson@...> wrote:

?On Jul 3, 2024, at 11:25?PM, John Robinson via groups.io <profilecovenant@...> wrote:

Thanks, so the only control is to purchase your own modem?

It depends what kind of control you’re looking for. If you use your own router, you might be able to keep miscreants out of your devices with a good firewall, but the ISP can always monitor all your traffic at their switch. Strong privacy apparently requires a VPN and maybe even Tor.

L^2