|
Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted any directions that the driver may be getting from their program, and if so how have you handled a situation like that? ?
toggle quoted message
Show quoted text
From: [email protected] <[email protected]> On Behalf Of joseph hudson
Sent: Wednesday, August 7, 2024 2:01 PM
To: [email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns? I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business.
On Aug 7, 2024, at 12:34?AM, Jeff Kenyon <jkenyon7@...> wrote: ? How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part.
On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
? Google maps is my daily driver
On Aug 7, 2024, at 12:07?AM, Jeff Kenyon <jkenyon7@...> wrote: ? What are you using for a GPS app?
On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
? Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26?PM, Jeff Kenyon <jkenyon7@...> wrote: ? I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks. Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out. On Aug 6, 2024, at 9:23?PM, Jeff Kenyon <jkenyon7@...> wrote: I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...> wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...> wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...> wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...> wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...> wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...> wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...> wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...> wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
?
?
|
Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to take them the back way to get to my house, and every time that they would,
get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did.
toggle quoted message
Show quoted text
On Aug 7, 2024, at 1:17?PM, Jeff Kenyon <jkenyon7@...> wrote:
Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted
any directions that the driver may be getting from their program, and if so how have you handled a situation like that??
?
?
I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business.
On Aug 7, 2024, at 12:34 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
?
How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part.
On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver
On Aug 7, 2024, at 12:07 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
?
What are you using for a GPS app?
On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
?
I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a
lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks.
Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out.
On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is
deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...>
wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...>
wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS
going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then
he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I
also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite
direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...>
wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...>
wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances
when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...>
wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard
to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...>
wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can
use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off
down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a
year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
?
?
|
I have had some drivers openly tell me that the GPS is making them turn Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town.
toggle quoted message
Show quoted text
From: [email protected] <[email protected]> On Behalf Of joseph hudson
Sent: Wednesday, August 7, 2024 9:56 PM
To: [email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns? Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did.
On Aug 7, 2024, at 1:17?PM, Jeff Kenyon <jkenyon7@...> wrote: ? Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted any directions that the driver may be getting from their program, and if so how have you handled a situation like that?? I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business. On Aug 7, 2024, at 12:34?AM, Jeff Kenyon <jkenyon7@...> wrote: How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part. On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver On Aug 7, 2024, at 12:07?AM, Jeff Kenyon <jkenyon7@...> wrote: What are you using for a GPS app? On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest. On Aug 6, 2024, at 9:26?PM, Jeff Kenyon <jkenyon7@...> wrote: I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks. Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out. On Aug 6, 2024, at 9:23?PM, Jeff Kenyon <jkenyon7@...> wrote: I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...> wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...> wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...> wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...> wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...> wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...> wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...> wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...> wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that I've had anybody that's driven for me.
toggle quoted message
Show quoted text
On Aug 7, 2024, at 8:58?PM, Jeff Kenyon <jkenyon7@...> wrote:
I have had some drivers openly tell me that the GPS is making them turn
Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking
drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town.
?
Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to
take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did.
On Aug 7, 2024, at 1:17 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
?
Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted
any directions that the driver may be getting from their program, and if so how have you handled a situation like that??
I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business.
On Aug 7, 2024, at 12:34 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part.
On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver
On Aug 7, 2024, at 12:07 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
What are you using for a GPS app?
On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a
lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks.
Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out.
On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is
deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...>
wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...>
wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS
going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then
he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I
also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite
direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...>
wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...>
wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances
when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...>
wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard
to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...>
wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can
use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off
down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a
year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
You’re lucky!? Where are you located?? I am in Rochester, New York, and here it is diverse as far as people who don’t speak English or speak it very poorly. ?
toggle quoted message
Show quoted text
From: [email protected] <[email protected]> On Behalf Of joseph hudson
Sent: Wednesday, August 7, 2024 10:03 PM
To: [email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns? Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that I've had anybody that's driven for me.
On Aug 7, 2024, at 8:58?PM, Jeff Kenyon <jkenyon7@...> wrote: ? I have had some drivers openly tell me that the GPS is making them turn Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town. Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did. On Aug 7, 2024, at 1:17?PM, Jeff Kenyon <jkenyon7@...> wrote: Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted any directions that the driver may be getting from their program, and if so how have you handled a situation like that?? I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business. On Aug 7, 2024, at 12:34?AM, Jeff Kenyon <jkenyon7@...> wrote: How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part. On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver On Aug 7, 2024, at 12:07?AM, Jeff Kenyon <jkenyon7@...> wrote: What are you using for a GPS app? On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest. On Aug 6, 2024, at 9:26?PM, Jeff Kenyon <jkenyon7@...> wrote: I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks. Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out. On Aug 6, 2024, at 9:23?PM, Jeff Kenyon <jkenyon7@...> wrote: I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...> wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...> wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...> wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...> wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...> wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...> wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...> wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...> wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
I'm located in Central Texas. And yeah, I know about how bad the English is there in New York. I've been to Rochester. Matter fact, my uncle used to live there.
toggle quoted message
Show quoted text
On Aug 7, 2024, at 9:05?PM, Jeff Kenyon <jkenyon7@...> wrote:
You’re lucky!? Where are you located?? I am in Rochester, New York, and here it is diverse as far as people who don’t speak English or speak it very poorly.
?
?
Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that
I've had anybody that's driven for me.
On Aug 7, 2024, at 8:58 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
?
I have had some drivers openly tell me that the GPS is making them turn
Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking
drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town.
Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to
take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did.
On Aug 7, 2024, at 1:17 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted
any directions that the driver may be getting from their program, and if so how have you handled a situation like that??
I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business.
On Aug 7, 2024, at 12:34 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part.
On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver
On Aug 7, 2024, at 12:07 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
What are you using for a GPS app?
On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a
lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks.
Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out.
On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is
deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...>
wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...>
wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS
going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then
he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I
also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite
direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...>
wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...>
wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances
when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...>
wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard
to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...>
wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can
use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off
down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a
year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
I bet that it’s even more challenging in New York City or Boston, or any of the other melting pot cities.? I got to use Lyft when I was in Detroit last fall, and service was good but I only got to use it once to grab something to eat and then go back to my aunt’s.? Usually, in Rochester with a few exceptions, when I order Lyft I get one within minutes.? When I was at my aunt’s house it took about 10 minutes give or take to get the Lyft to the restaurant and another 10 minutes to get back home. ?
toggle quoted message
Show quoted text
From: [email protected] <[email protected]> On Behalf Of joseph hudson
Sent: Wednesday, August 7, 2024 10:08 PM
To: [email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns? I'm located in Central Texas. And yeah, I know about how bad the English is there in New York. I've been to Rochester. Matter fact, my uncle used to live there.
On Aug 7, 2024, at 9:05?PM, Jeff Kenyon <jkenyon7@...> wrote: ? You’re lucky!? Where are you located?? I am in Rochester, New York, and here it is diverse as far as people who don’t speak English or speak it very poorly. Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that I've had anybody that's driven for me. On Aug 7, 2024, at 8:58?PM, Jeff Kenyon <jkenyon7@...> wrote: I have had some drivers openly tell me that the GPS is making them turn Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town. Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did. On Aug 7, 2024, at 1:17?PM, Jeff Kenyon <jkenyon7@...> wrote: Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted any directions that the driver may be getting from their program, and if so how have you handled a situation like that?? I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business. On Aug 7, 2024, at 12:34?AM, Jeff Kenyon <jkenyon7@...> wrote: How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part. On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver On Aug 7, 2024, at 12:07?AM, Jeff Kenyon <jkenyon7@...> wrote: What are you using for a GPS app? On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest. On Aug 6, 2024, at 9:26?PM, Jeff Kenyon <jkenyon7@...> wrote: I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks. Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out. On Aug 6, 2024, at 9:23?PM, Jeff Kenyon <jkenyon7@...> wrote: I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...> wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...> wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...> wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...> wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...> wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...> wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...> wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...> wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
Oh, I can tell you it is. I have a couple of friends that live in New York City. And they definitely have trouble communicating with some of the drivers. For access arrive.
toggle quoted message
Show quoted text
On Aug 7, 2024, at 9:12?PM, Jeff Kenyon <jkenyon7@...> wrote:
I bet that it’s even more challenging in New York City or Boston, or any of the other melting pot cities.? I got to use Lyft when I was in Detroit last fall, and service was good but
I only got to use it once to grab something to eat and then go back to my aunt’s.? Usually, in Rochester with a few exceptions, when I order Lyft I get one within minutes.? When I was at my aunt’s house it took about 10 minutes give or take to get the Lyft
to the restaurant and another 10 minutes to get back home.
?
?
I'm located in Central Texas. And yeah, I know about how bad the English is there in New York. I've been to Rochester. Matter fact, my uncle used to live there.
On Aug 7, 2024, at 9:05 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
?
You’re lucky!? Where are you located?? I am in Rochester, New York, and here it is diverse as far as people who don’t speak English or speak it very poorly.
Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that
I've had anybody that's driven for me.
On Aug 7, 2024, at 8:58 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I have had some drivers openly tell me that the GPS is making them turn
Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking
drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town.
Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to
take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did.
On Aug 7, 2024, at 1:17 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted
any directions that the driver may be getting from their program, and if so how have you handled a situation like that??
I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business.
On Aug 7, 2024, at 12:34 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part.
On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver
On Aug 7, 2024, at 12:07 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
What are you using for a GPS app?
On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a
lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks.
Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out.
On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is
deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...>
wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...>
wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS
going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then
he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I
also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite
direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...>
wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...>
wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances
when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...>
wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard
to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...>
wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can
use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off
down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a
year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
If English text messages get translated into a foreign language user's
language on the foreign language user's phone Uber could improve by having
information come up letting a user know driver has trouble with english so
communicate only by texts before and during your ride. Of course Uber
would need to test drivers during their work with Uber to make this
improvement possible.
-- Jude <jdashiel at panix dot com> "There are four boxes to be used in
defense of liberty: soap, ballot, jury, and ammo. Please use in that
order." Ed Howdershelt 1940.
|
Lyft already sends texts when a driver is either deaf or hard of hearing. I don’t know why they wouldn’t do this for language barriers.
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Show quoted text
On Aug 8, 2024, at 1:12?AM, Jude DaShiell <jdashiel@...> wrote:
?If English text messages get translated into a foreign language user's
language on the foreign language user's phone Uber could improve by having
information come up letting a user know driver has trouble with english so
communicate only by texts before and during your ride. Of course Uber
would need to test drivers during their work with Uber to make this
improvement possible.
-- Jude <jdashiel at panix dot com> "There are four boxes to be used in
defense of liberty: soap, ballot, jury, and ammo. Please use in that
order." Ed Howdershelt 1940.
|
I can only think of a handful of times this has happened to my husband and I since Uber and Lyft really got popular. We don’t have any problems in Janesville Wisconsin and we really didn’t have much trouble with language barrier in Madison. Mostly we just had idiots that saw the canes and canceled. That’s a whole Nother story. Minneapolis we had several issues like that. Here I think the biggest problem is one of the people is deaf and it shows it on the profile, but that doesn’t help us. This person the ability I guess to vocalize. So if you’re totally blind , it’s completely frustrating.?
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On Aug 7, 2024, at 9:05?PM, Jeff Kenyon via groups.io <jkenyon7@...> wrote:
? You’re lucky!? Where are you located?? I am in Rochester, New York, and here it is diverse as far as people who don’t speak English or speak it very poorly. ? ? Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that I've had anybody that's driven for me.
On Aug 7, 2024, at 8:58?PM, Jeff Kenyon <jkenyon7@...> wrote: ? I have had some drivers openly tell me that the GPS is making them turn Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town. Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did. On Aug 7, 2024, at 1:17?PM, Jeff Kenyon <jkenyon7@...> wrote: Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted any directions that the driver may be getting from their program, and if so how have you handled a situation like that?? I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business. On Aug 7, 2024, at 12:34?AM, Jeff Kenyon <jkenyon7@...> wrote: How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part. On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver On Aug 7, 2024, at 12:07?AM, Jeff Kenyon <jkenyon7@...> wrote: What are you using for a GPS app? On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest. On Aug 6, 2024, at 9:26?PM, Jeff Kenyon <jkenyon7@...> wrote: I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks. Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out. On Aug 6, 2024, at 9:23?PM, Jeff Kenyon <jkenyon7@...> wrote: I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...> wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...> wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...> wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...> wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...> wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...> wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...> wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...> wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
Yeah, I think that thing is frustrating as heck. If I desperately need to know stuff like that, I’ve used BlindSquare.
toggle quoted message
Show quoted text
On Aug 7, 2024, at 12:35?AM, Jeff Kenyon via groups.io <jkenyon7@...> wrote:
? How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part. On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
?
Google maps is my daily driver
On Aug 7, 2024, at 12:07?AM, Jeff Kenyon <jkenyon7@...> wrote:
What are you using for a GPS app?
On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
? Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26?PM, Jeff Kenyon <jkenyon7@...> wrote:
I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a
lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks.
?
?
Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out.
On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
?
I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is
deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...>
wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...>
wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS
going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then
he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I
also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite
direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...>
wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...>
wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances
when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...>
wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard
to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...>
wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can
use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off
down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a
year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
Completely agree with that statement! Wisconsin has two seasons, as the joke goes. Winter and construction!
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Show quoted text
On Aug 6, 2024, at 11:33?PM, joseph hudson via groups.io <jhud7789@...> wrote:
?
Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26?PM, Jeff Kenyon <jkenyon7@...> wrote:
I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a
lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks.
?
?
Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out.
On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
?
I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is
deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...>
wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...>
wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS
going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then
he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I
also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite
direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...>
wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...>
wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances
when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...>
wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard
to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...>
wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can
use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off
down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a
year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
Yikes! One time in Madison we had a person taking us home from a restaurant or something. We lived in an apartment building and he went through the parking lot back on the street through the parking lot in circles over and over. Yes it was night and I couldn’t see as well as I would have in daytime. But he did not know that. He probably thought both of us were totals. Anyway, I surprised the crap out of him. I told him that I know where I am and if he stop, I am going to open my door. ! I had to open the door. Scared him, and I hope that guy never did it to another blind person. Thankfully, the parking lot was well lit otherwise I may not have realized it. I think it was winter too so the light reflecting off the snow helped me recognize the area some. Most it was my gut that told me somethings odd. Sometimes we get our Noah stuck in our phones and don’t pay attention. Not smart!
Ericka Nelson
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On Aug 6, 2024, at 8:34?PM, Jeff Kenyon via groups.io <jkenyon7@...> wrote:
?Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then he kept saying he didn’t speak English, and I finally said “it’s about time you learned.”
Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. I also had to repeat the final destination to him and he asked what the place looked like. It was an AT&T store in a rather popular part of town. I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite direction of the store. I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...> wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...> wrote: I only had one driver who had me talk to a translation app to translate from English to Spanish. Other than that I haven’t had any luck. I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...> wrote: ?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...> wrote:
Will a text that I send in English be translated into the language they speak? Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...> wrote: ?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? I have run into situations like this from time to time and the outcome has been negative more times then positive. Take last week for instance, I was dropped off down the block from my destination, and when I asked the driver a question, I was simply ignored. I didn’t give a good rating. Other times, I have been a little luckier but am not feeling comfortable. For transportation I use Lyft. I had one driver a year or so ago even laugh at me when we had to find the right location and that was several blocks away. I just let him leave me at the location, and reported him to Lyft and then ordered another ride home.
|
I've not used Uber and Lyft that much, but I had a sighted person riding with me each time I did use them. I know that ADA paratransit may be somewhat off-topic for this list, but there were a handful of times when I had foreign drivers. I had several foreign drivers when using a local taxicab company. Not that this is a problem inandof itself, but I was asked several times to give these drivers directions to my destinations. My wonderful mother typed up some information on a card, but still these drivers got a bit lost. I could probably sit here half the night or more and write about this, but suffice it to say my travel skills are not quite up to par. As awesome as the iPhone has been for me, it doesn't and never will replace good O&M training. Man how I wish I could time-travel back to those days and have some additional O&M training! Jake
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On Aug 7, 2024, at 9:08?PM, joseph hudson <jhud7789@...> wrote: I'm located in Central Texas. And yeah, I know about how bad the English is there in New York. I've been to Rochester. Matter fact, my uncle used to live there.On Aug 7, 2024, at 9:05?PM, Jeff Kenyon <jkenyon7@...> wrote:
You’re lucky!? Where are you located?? I am in Rochester, New York, and here it is diverse as far as people who don’t speak English or speak it very poorly. ? ? Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that I've had anybody that's driven for me.
On Aug 7, 2024, at 8:58 ?PM, Jeff Kenyon < jkenyon7@...> wrote: ? I have had some drivers openly tell me that the GPS is making them turn Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town. Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did. On Aug 7, 2024, at 1:17 ?PM, Jeff Kenyon < jkenyon7@...> wrote: Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted any directions that the driver may be getting from their program, and if so how have you handled a situation like that?? I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business. On Aug 7, 2024, at 12:34 ?AM, Jeff Kenyon < jkenyon7@...> wrote: How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part. On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver On Aug 7, 2024, at 12:07 ?AM, Jeff Kenyon < jkenyon7@...> wrote: What are you using for a GPS app? On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest. On Aug 6, 2024, at 9:26 ?PM, Jeff Kenyon < jkenyon7@...> wrote: I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks. Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out. On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...> wrote: I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]> On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...> wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...> wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...> wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...> wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...> wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...> wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...> wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...> wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
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So well, this list is primarily for Uber and Lyft users, I definitely recommend also having the discussions of ADA public transit as well. Because they ultimately all do the same thing. So you're fine to have that discussion as well.
toggle quoted message
Show quoted text
On Aug 8, 2024, at 9:42?PM, JAKE JOEHL <jajoehl@...> wrote:
I've not used Uber and Lyft that much, but I had a sighted person riding with me each time I did use them. I know that ADA paratransit may be somewhat off-topic for this list, but there were a handful of times when I had foreign drivers. I had several foreign
drivers when using a local taxicab company. Not that this is a problem inandof itself, but I was asked several times to give these drivers directions to my destinations. My wonderful mother typed up some information on a card, but still these drivers got a
bit lost. I could probably sit here half the night or more and write about this, but suffice it to say my travel skills are not quite up to par. As awesome as the iPhone has been for me, it doesn't and never will replace good O&M training. Man how I wish I
could time-travel back to those days and have some additional O&M training!
Jake
--Please visit me at ?.
On Aug 7, 2024, at 9:08?PM, joseph hudson <jhud7789@...> wrote:
I'm
located in Central Texas. And yeah, I know about how bad the English is there in New York. I've been to Rochester. Matter fact, my uncle used to live there.
On Aug 7, 2024, at 9:05?PM, Jeff Kenyon <jkenyon7@...> wrote:
You’re lucky!? Where are you located?? I am in Rochester, New York, and here it is diverse as far as people who don’t speak English or speak it very poorly.
?
?
Believe it or not, the person that was using the bus to UPS, was a ex military individual. So he totally took me up on my offer. I have never had any language issues with anybody that
I've had anybody that's driven for me.
On Aug 7, 2024, at 8:58 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
?
I have had some drivers openly tell me that the GPS is making them turn
Around and make these outrageous twists and turns to get to a location.? Then of course there are days that GPS doesn’t like to play nice at all!? Not sure about the non-English speaking
drivers, but the ones I have been able to interact with seem to know the city well, even if they’re new in town.
Hello, actually it has. Not from Uber or Lyft. But from our local transportation system, was mainly where I would use it the most. And they have a outdated GPS, and so it would try to
take them the back way to get to my house, and every time that they would, get to where the GPS told him my house was it wasn't there. So I had to tell them to not use theirs and let me just guide them. Which is what we did.
On Aug 7, 2024, at 1:17 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
Do you know what options the drivers have as far as navigation and directions is concerned? ?Some drivers have navigation turned on and some don’t.? Also, has your Google Maps contradicted
any directions that the driver may be getting from their program, and if so how have you handled a situation like that??
I mainly use it for the term by turn directions, and to keep me informed of how many miles I am away from my current destination. I don't use it to alert me whenever I pass by a business.
On Aug 7, 2024, at 12:34 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
How can you use it to just let you know what streets and/or businesses you are passing? ?I love Google’s database of points of interest because it is so up to date for the most part.
On Aug 7, 2024, at 1:30?AM, joseph hudson <jhud7789@...> wrote:
??Google maps is my daily driver
On Aug 7, 2024, at 12:07 ?AM, Jeff Kenyon < jkenyon7@...>
wrote:
What are you using for a GPS app?
On Aug 7, 2024, at 12:33?AM, joseph hudson <jhud7789@...> wrote:
?Oh, we have a lot of construction going on and around here as well. But I think that's what every state to be honest.
On Aug 6, 2024, at 9:26 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I know that’s right.? Generally when I take Lyft I don’t have to go very far from home, but the places I do take Lyft to aren’t walkable either.? One problem here, is that we have a
lot of construction in the areas I go to, and it has been too hot to walk anywhere in the last few weeks.
Oh yeah, definitely understandable there. And the further you go, the more money you have to pay. I've figured that out.
On Aug 6, 2024, at 9:23 ?PM, Jeff Kenyon < jkenyon7@...>
wrote:
I've started to do that as well. ?Like I said, it has been whenever I hear a foreign sounding name, or the driver is
deaf or hard of hearing or I'm going to a place I've either never been to or go to that often. ?My turning on my GPS is starting to increase though with my jobs that are both a fair distance from home.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson
Sent: Tuesday, August 6, 2024 10:21 PM
To:?[email protected]
Subject: Re: [Uber-Lyft] Language barrier concerns
Oh cool. I always run mine. One of rhyme in a taxi and I am needing to know where I'm at.
On Aug 6, 2024, at 9:18?PM, Jeff Kenyon <jkenyon7@...>
wrote:
When I get a name that sounds foreign, or I am going to a place where I’ve never been before, I’ll turn on my GPS. ?That’s how I found out that the driver was headed back towards home.
On Aug 6, 2024, at 9:38?PM, joseph hudson <jhud7789@...>
wrote:
?Oh wow, I would've done that too. A lot of the times whenever I went right on our local hot bus, I will keep my GPS
going just to see where all they were trying to take me before I got home.
On Aug 6, 2024, at 8:34?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Many of the non-English speaking drivers will know as much to say they don’t speak English and leave it at that, and I get the feeling they want pity. ?A few years ago, I was going to a therapy appointment and the driver was quiet until we got there and then
he kept saying he didn’t speak English, and I finally said “it’s about time you learned.” ?
?Interestingly enough, my worst experience with Lyft wasn’t with a non English speaking driver, but a driver who had picked me up and I had a couple of places I needed to go and he was in a wheelchair van, and he kept going on and on about his handicap. ?I
also had to repeat the final destination to him and he asked what the place looked like. ?It was an AT&T store in a rather popular part of town. ?I’m glad that I had my GPS app going because he almost ended up driving me home, and was going in the opposite
direction of the store. ?I was fuming when I got to the store, and gave him a 1 out of 5 stars, and wrote a lengthy complaint to Lyft.
On Aug 6, 2024, at 8:56?PM, joseph hudson <jhud7789@...>
wrote:
?Well, that's good. I'm glad for that one.
On Aug 6, 2024, at 7:46?PM, Jeff Kenyon <jkenyon7@...>
wrote:
I only had one driver who had me talk to a translation app to translate from English to Spanish. ?Other than that I haven’t had any luck. ?I’ve actually had better luck texting back and forth with someone who is deaf or hard of hearing, which in a lot of instances
when I get alerted about a deaf driver it turns out they can communicate with no problem.
On Aug 6, 2024, at 8:33?PM, joseph hudson <jhud7789@...>
wrote:
?No, they should be able to copy the text, and put it into an app and do the translating that way. It's not that hard
to copy and paste someone's wording. If they can't do that, they definitely don't need to be driving for Uber.
On Aug 6, 2024, at 12:20?PM, Jeff Kenyon <jkenyon7@...>
wrote:
Will a text that I send in English be translated into the language they speak? ?Many times, these drivers end up being rude.
On Aug 6, 2024, at 2:17?AM, joseph hudson <jhud7789@...>
wrote:
?Hi Jeff, have you tried resulting to texting the driver in this instance? This might be better results as they can
use apps to translate your text into their language.
On Aug 4, 2024, at 11:01?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, I am wondering how you all handle situations where your driver doesn’t speak English? ?I have run into situations like this from time to time and the outcome has been negative more times then positive. ?Take last week for instance, I was dropped off
down the block from my destination, and when I asked the driver a question, I was simply ignored. ?I didn’t give a good rating. ?Other times, I have been a little luckier ?but am not feeling comfortable. ?For transportation I use Lyft. ?I had one driver a
year or so ago even laugh at me when we had to find the right location and that was several blocks away. ?I just let him leave me at the location, and reported him to Lyft and then ordered another ride home. ?
?
|
Ericka