Hi Eberhard,
If you can't contact with Hristo, you can try following the procedure using the OccultWatcherCloud web site.
Click over the "Login" GREEN colour link in the square up-right of the main page of OccultWatcherCloud.
After this, you can use the link "Forgot Password" in the main page. It is in RED colour and follow the instructions to get a new password.
After click over this link, you will see a form to fill the email account where you want to receive or activate the new password.
That will reset the password for both applications: OccultWatcher and OccultWatcherCloud.
Click over the "Reset Password" button.
Remember:
Once your password has been reset, follow these steps to reconfigure your account in OccultWatcher:
1) Shut down OccultWatcher if running
2) From command line run: OccultWatcher.exe reset-account
3) Start OccultWatcher and reconfigure your account
To follow these instructions yo need:
- Close the Occult Watcher program in your computer. Verify the icon is not visible in the application bar nor systray (the set of icons near the clock).
- Click over Start Menu (the flag of windows) in the application bar and write "CMD".
?? This will open a command line terminal.
?? write the command "cd \Occult Watcher" or replace "Occult Watcher" for the name and path where it is installed.
?? finally write the command in the step 2: "OccultWatcher.exe reset-account"
- Follow the step 3.
I hope this can help you.
Carlos Perell¨®
Carlos Perell¨®