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Why can't I read my mail in my Ron's Mailbox?
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Ron Kolesar
Hi once again from new Outlook 2019 user Ron Kolesar.
Now the good news is that I can do a ctrl y and then either via first letter nav or down arrowing, I can 1. see all of my mailboxes. 2. When down arrowing down the list of boxes, I can see how many messages are unread in the mailboxes as well. When I go to my inbox, it automatically opens for me and I can see and read all of the messages within that folder. Now for the bad news But when I down arrow to the Ron's mailbox, I see how many messages are in the box and how many are still unread. But it: 1. Doesn't automatically open up the mailbox so that I may see all of my mail. 2. So, I can't click on any of the messages to read them. Any thoughts on why I can only read the mail that's in the inbox? Many thanks. Ron who was hoping that Outlook 2019 was as easy as WLM was. |
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Ron, how, exactly is Ron's mailbox different from your inbox?
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Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 2:27 PM To: [email protected] Subject: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Hi once again from new Outlook 2019 user Ron Kolesar. Now the good news is that I can do a ctrl y and then either via first letter nav or down arrowing, I can 1. see all of my mailboxes. 2. When down arrowing down the list of boxes, I can see how many messages are unread in the mailboxes as well. When I go to my inbox, it automatically opens for me and I can see and read all of the messages within that folder. Now for the bad news But when I down arrow to the Ron's mailbox, I see how many messages are in the box and how many are still unread. But it: 1. Doesn't automatically open up the mailbox so that I may see all of my mail. 2. So, I can't click on any of the messages to read them. Any thoughts on why I can only read the mail that's in the inbox? Many thanks. Ron who was hoping that Outlook 2019 was as easy as WLM was. |
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Ron Kolesar
Not sure on how to answer this question.
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I simply created the folder like the rest of my mailboxes. Many thanks for trying to help me out. Ron -----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Paul Ferrara Sent: Wednesday, September 23, 2020 15:11 To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Ron, how, exactly is Ron's mailbox different from your inbox? Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 2:27 PM To: [email protected] Subject: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Hi once again from new Outlook 2019 user Ron Kolesar. Now the good news is that I can do a ctrl y and then either via first letter nav or down arrowing, I can 1. see all of my mailboxes. 2. When down arrowing down the list of boxes, I can see how many messages are unread in the mailboxes as well. When I go to my inbox, it automatically opens for me and I can see and read all of the messages within that folder. Now for the bad news But when I down arrow to the Ron's mailbox, I see how many messages are in the box and how many are still unread. But it: 1. Doesn't automatically open up the mailbox so that I may see all of my mail. 2. So, I can't click on any of the messages to read them. Any thoughts on why I can only read the mail that's in the inbox? Many thanks. Ron who was hoping that Outlook 2019 was as easy as WLM was. |
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Why did you create it; what goes in it that is not in the inbox?
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Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 5:26 PM To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Not sure on how to answer this question. I simply created the folder like the rest of my mailboxes. Many thanks for trying to help me out. Ron -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Paul Ferrara Sent: Wednesday, September 23, 2020 15:11 To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Ron, how, exactly is Ron's mailbox different from your inbox? Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 2:27 PM To: [email protected] Subject: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Hi once again from new Outlook 2019 user Ron Kolesar. Now the good news is that I can do a ctrl y and then either via first letter nav or down arrowing, I can 1. see all of my mailboxes. 2. When down arrowing down the list of boxes, I can see how many messages are unread in the mailboxes as well. When I go to my inbox, it automatically opens for me and I can see and read all of the messages within that folder. Now for the bad news But when I down arrow to the Ron's mailbox, I see how many messages are in the box and how many are still unread. But it: 1. Doesn't automatically open up the mailbox so that I may see all of my mail. 2. So, I can't click on any of the messages to read them. Any thoughts on why I can only read the mail that's in the inbox? Many thanks. Ron who was hoping that Outlook 2019 was as easy as WLM was. |
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Ron Kolesar
Created the folders that now need to be deleted because I needed the
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practice and I thought to remove them would be as easy as WLM. Hope this answers your questions. Ron -----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Paul Ferrara Sent: Thursday, September 24, 2020 08:00 To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Why did you create it; what goes in it that is not in the inbox? Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 5:26 PM To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Not sure on how to answer this question. I simply created the folder like the rest of my mailboxes. Many thanks for trying to help me out. Ron -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Paul Ferrara Sent: Wednesday, September 23, 2020 15:11 To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Ron, how, exactly is Ron's mailbox different from your inbox? Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 2:27 PM To: [email protected] Subject: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Hi once again from new Outlook 2019 user Ron Kolesar. Now the good news is that I can do a ctrl y and then either via first letter nav or down arrowing, I can 1. see all of my mailboxes. 2. When down arrowing down the list of boxes, I can see how many messages are unread in the mailboxes as well. When I go to my inbox, it automatically opens for me and I can see and read all of the messages within that folder. Now for the bad news But when I down arrow to the Ron's mailbox, I see how many messages are in the box and how many are still unread. But it: 1. Doesn't automatically open up the mailbox so that I may see all of my mail. 2. So, I can't click on any of the messages to read them. Any thoughts on why I can only read the mail that's in the inbox? Many thanks. Ron who was hoping that Outlook 2019 was as easy as WLM was. |
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You have placed your cursor on the folder and tried delete?
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Have you tried shift+delete? Also please make sure the folder is empty, no messages in it. I don't think a folder can be deleted if there are messages in it. Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Thursday, September 24, 2020 8:58 AM To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Created the folders that now need to be deleted because I needed the practice and I thought to remove them would be as easy as WLM. Hope this answers your questions. Ron -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Paul Ferrara Sent: Thursday, September 24, 2020 08:00 To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Why did you create it; what goes in it that is not in the inbox? Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 5:26 PM To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Not sure on how to answer this question. I simply created the folder like the rest of my mailboxes. Many thanks for trying to help me out. Ron -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Paul Ferrara Sent: Wednesday, September 23, 2020 15:11 To: [email protected] Subject: Re: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Ron, how, exactly is Ron's mailbox different from your inbox? Paul Ferrara, CPACC and Communications Accessibility Editor, Dot6 American Printing House 1839 Frankfort Avenue, Louisville, KY 40206 Main 502 895 2396 pferrara@... -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Ron Kolesar via groups.io Sent: Wednesday, September 23, 2020 2:27 PM To: [email protected] Subject: [office-accessibility] Why can't I read my mail in my Ron's Mailbox? Hi once again from new Outlook 2019 user Ron Kolesar. Now the good news is that I can do a ctrl y and then either via first letter nav or down arrowing, I can 1. see all of my mailboxes. 2. When down arrowing down the list of boxes, I can see how many messages are unread in the mailboxes as well. When I go to my inbox, it automatically opens for me and I can see and read all of the messages within that folder. Now for the bad news But when I down arrow to the Ron's mailbox, I see how many messages are in the box and how many are still unread. But it: 1. Doesn't automatically open up the mailbox so that I may see all of my mail. 2. So, I can't click on any of the messages to read them. Any thoughts on why I can only read the mail that's in the inbox? Many thanks. Ron who was hoping that Outlook 2019 was as easy as WLM was. |
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