?

If you can't close windows with ALT+F4 then there is a problem with Windows itself.

The IT folks (and I'm presuming your working for an entity that's supplied you with your equipment) needs to get Windows 10 up to snuff first.

?

If you can't close windows with ALT+F4 then there is a problem with Windows itself.

The IT folks (and I'm presuming your working for an entity that's supplied you with your equipment) needs to get Windows 10 up to snuff first.

?

If a laptop is in use, and it has a "media keys" function for the function keys enabled by default, that could definitely be the issue.

I make the presumption, and I know I should not, that anyone setting up a laptop for a screen reader user will turn off that function as a matter of course.? But, that requires that you have some idea of how screen reader users actually interact with the keyboard, and many don't because there are not tons of opportunities for your "general purpose IT person" to do this.? I certainly wouldn't have thought of it until I got into "the assistive technology biz."

On Sep 21, 2020, at 5:00 PM, Brad Snyder <wbsjr@...> wrote:

? Hi?Dena,

1. ?Not sure, but if using a laptop, it is possible that you need to press the Fn key for the F-keys to perform as F-keys, instead of hardware functions such as adjusting volume or other actions.

As an alternative, you can use ALT + Spacebar to open the Window Control Menu, and then press C to Close the Window or application.

2. ?When Outlook asks if you would like to use CTRL + Enter to send a message, just respond Yes, and then you can continue using ALT + S to send messages if you would like.

- Brad -

On Sep 21, 2020, at 14:28, Dena Polston <dpolston4@...> wrote:

Hi Listers:

?

I can't close programs in Windows 10, 365 and Outlook by using Ctrl-F4 or Alt-F4. I can't stop Jaws by using Ctrl-Backslah and Alt-f4. This is a new job and my first time using the updated products. Not sure what's going on here. Also, Outlook keeps asking me if I want to use Ctrl-Enter to send a message. How do I use the commands I'm used to using?

?

Dena

?

dpolston4@...

?

?

If a laptop is in use, and it has a "media keys" function for the function keys enabled by default, that could definitely be the issue.

I make the presumption, and I know I should not, that anyone setting up a laptop for a screen reader user will turn off that function as a matter of course.? But, that requires that you have some idea of how screen reader users actually interact with the keyboard, and many don't because there are not tons of opportunities for your "general purpose IT person" to do this.? I certainly wouldn't have thought of it until I got into "the assistive technology biz."

?

Hi. There could be another issue. Are you using a lap top? If the function keys are set to perform hardware functions you will have to include the FN key along with alt F4 to close programs. Many brands allow you to change this behaviour with a keystroke. On my dell inspiron for instance, holding the FN key and pressing escape will change the behaviour of the function keys. On my HP that I use for work the keystroke is FN plus the left shift key. Try this, or try plugging an external keyboard in and see if it behaves properly. This is all assuming you are using a laptop.

?

Chris Judge

?

?

If you can't close windows with ALT+F4 then there is a problem with Windows itself.

The IT folks (and I'm presuming your working for an entity that's supplied you with your equipment) needs to get Windows 10 up to snuff first.

?

Chris, FN plus shift changes function key behavior?

I will try this and find out.

?

?

?

Hi. There could be another issue. Are you using a lap top? If the function keys are set to perform hardware functions you will have to include the FN key along with alt F4 to close programs. Many brands allow you to change this behaviour with a keystroke. On my dell inspiron for instance, holding the FN key and pressing escape will change the behaviour of the function keys. On my HP that I use for work the keystroke is FN plus the left shift key. Try this, or try plugging an external keyboard in and see if it behaves properly. This is all assuming you are using a laptop.

?

Chris Judge

?

?

If you can't close windows with ALT+F4 then there is a problem with Windows itself.

The IT folks (and I'm presuming your working for an entity that's supplied you with your equipment) needs to get Windows 10 up to snuff first.

?

Hi. Fn plus the left shift toggles the behaviour of the function keys on my work lap top. It is an HP but I’m not sure of the model.

?

?

?

Chris, FN plus shift changes function key behavior?

I will try this and find out.

?

?

?

Hi. There could be another issue. Are you using a lap top? If the function keys are set to perform hardware functions you will have to include the FN key along with alt F4 to close programs. Many brands allow you to change this behaviour with a keystroke. On my dell inspiron for instance, holding the FN key and pressing escape will change the behaviour of the function keys. On my HP that I use for work the keystroke is FN plus the left shift key. Try this, or try plugging an external keyboard in and see if it behaves properly. This is all assuming you are using a laptop.

?

Chris Judge

?

?

If you can't close windows with ALT+F4 then there is a problem with Windows itself.

The IT folks (and I'm presuming your working for an entity that's supplied you with your equipment) needs to get Windows 10 up to snuff first.

?

Paul,

What is the make and model of your laptop?

In a great many, but not all, systems this must be turned on or off in BIOS.? Lenovo, I believe, and at least one other major brand (not HP, as that's what I have and know it's a BIOS-based toggle) have utilities that let you toggle media keys/hot keys off within Windows itself.

Part of the problem is determining what the maker in question calls this feature, as it has different names, making it hard to web search for the turn-on/turn-off method if you don't know what your computer manufacturer calls the feature.

?

Is there any announcement of a change, or do you just figure it out through pressing keys and seeing what happens?

?

?

?

Hi. Fn plus the left shift toggles the behaviour of the function keys on my work lap top. It is an HP but I’m not sure of the model.

?

?

?

Chris, FN plus shift changes function key behavior?

I will try this and find out.

?

?

?

Hi. There could be another issue. Are you using a lap top? If the function keys are set to perform hardware functions you will have to include the FN key along with alt F4 to close programs. Many brands allow you to change this behaviour with a keystroke. On my dell inspiron for instance, holding the FN key and pressing escape will change the behaviour of the function keys. On my HP that I use for work the keystroke is FN plus the left shift key. Try this, or try plugging an external keyboard in and see if it behaves properly. This is all assuming you are using a laptop.

?

Chris Judge

?

?

If you can't close windows with ALT+F4 then there is a problem with Windows itself.

The IT folks (and I'm presuming your working for an entity that's supplied you with your equipment) needs to get Windows 10 up to snuff first.