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message width problem in Outlook 2016


 

Hi all, I am new to the group and here's a question. I am totally blind and
use Jaws 2020. I recently switched from a computer with Windows 7 and Office
2013 to one with Windows 10 and Office 2016. People are reporting to me that
the Outlook emails I send them are suddenly now very narrow, maybe taking up
only about two thirds the width of their screen, while before when I was
using Outlook 2013 they looked normal width. In my Outlook options compose
mail settings area it has a width set at 76 characters which must be the
default line width and when I looked this up on the internet if anything
this is a bit wider than what's recommended. If I count over 76 characters
it is admittedly only about two thirds of a computer screen (while if you
count a normal screen width display it's something over 100 characters) but
I assume each recipient's computer is supposed to wrap the words according
to their screen setup but for some reason that's not happening when they
receive my emails in particular. When I forward a received email from
someone else, that does appear normal line width to others, so have I done
something wrong in my compose mail settings? Any ideas? Thanks in advance.
Michael in Toronto
MA@...