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Re: Issue with Outlook-365, JAWS and Windows-11


 

In word, go to options (ALT+f, then T, then s)
Tab to "save to computer by default" and be sure it is checked.

At 01:12 PM 1/12/2025, you wrote:

Hi. I just upgraded to windows-11 and am using the latest versions of Office-365 and JAWS.

I'm encountering an issue saving attachments from an email to a folder on my computer.

Every morning, I get the NFB's email with the New York times. To save the attachments to my computer, I do the following:

I get into the email and move to Save attachments and press Enter.

I press enter on Okay to save all attachments.

I shift-tab back to the list of folders and select Newspapers, which is in my Kurzweil Education folder and press Enter.

I then tab over to the okay button.

It used to be that this would save the attachments. Now it does save the attachments but it also brings up a context menu saying, "Map Network Drive".

A sighted friend did a quick assist and told me that even though JAWS is saying that I'm on Okay, I'm actually on Tools, which is right next to the okay.

I know there is an alternative way to save the attachments, however this issue comes up when I'm saving other attachments too.

Sorry for the long email.

Is anyone else having this issue?

John Riehl

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