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Change subscription not working


 

Hello,

I have a problem with this groups.io thing!
I always received all messages to my business email account.
For some time this?mysteriously changed and I only receive a daily digest.
This is bad, as I always tried to learn something new?from some mails I find interesting by scan through it's text.
So yesterday I changed my subscription back to "Individual Messages".
Today I received following mail:

Hello,

You have been unsubscribed from [email protected]. You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 7 days by clicking the following link:

Resume Subscription

Cheers,
The Groups.io Team

I'm fed up with this groups.io thing.
Can you help?

Greetings Michael


 

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On 23/02/2021 11:14, haubmi1 via groups.io wrote:
I have a problem with this groups.io thing!
I always received all messages to my business email account.
For some time this?mysteriously changed and I only receive a daily digest.
This is bad, as I always tried to learn something new?from some mails I find interesting by scan through it's text.
So yesterday I changed my subscription back to "Individual Messages".
Today I received following mail:

Hello,

You have been unsubscribed from [email protected]. You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 7 days by clicking the following link:

Resume Subscription

Cheers,
The Groups.io Team

I'm fed up with this groups.io thing.
Can you help?
It doesn't look like you set it back to "Individual Messages" - it was still set to digest.

I have set it to "Individual Messages". I hope that works out OK.
-- 
Regards,
Tony


 

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On 23/02/2021 11:36, Tony Casey wrote:
On 23/02/2021 11:14, haubmi1 via groups.io wrote:
I have a problem with this groups.io thing!
I always received all messages to my business email account.
For some time this?mysteriously changed and I only receive a daily digest.
This is bad, as I always tried to learn something new?from some mails I find interesting by scan through it's text.
So yesterday I changed my subscription back to "Individual Messages".
Today I received following mail:

Hello,

You have been unsubscribed from [email protected]. You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 7 days by clicking the following link:

Resume Subscription

Cheers,
The Groups.io Team

I'm fed up with this groups.io thing.
Can you help?
It doesn't look like you set it back to "Individual Messages" - it was still set to digest.

I have set it to "Individual Messages". I hope that works out OK.
You actually have two accounts with [email protected]. Your original membership of the Yahoo! group remains with your yahoo.com email address - it's not been used since being automatically transferred to groups.io in 2019. This is currently set to "no email".
-- 
Regards,
Tony


 

Tony wrote, "You actually have two accounts with?[email protected]."

Actually, Michael, you might have three.? There's the Yahoo email address, a Preh.de address, and a Micron address which might be yours too (but I can't be sure).

It's not unusual for people here to subscribe themselves multiple times from different addresses, and then they can't figure out why changes to one of them do not affect the other(s).? This gets even more confusing if you have your emails forward from one address to another.? Make sure to use the right address when making changes.? Groups.io treats every address as distinct.? Look near the end of every message from Groups.io because it tells you what address you are subscribed from.

It looks like you unsubscribed yourself from one address in December, then re-subscribed in January and made several more changes.? Then this month you made more changes again.? All these changes were made from the web by someone (presumably you) who was logged into your Groups.io account.? When making any changes, make sure to click the correct button!? ?If you don't click the Save button at the bottom, changes you thought you made won't be saved.??If you select Daily Summary or Individual Messages and then click the wrong button at the bottom, you might unsubscribe yourself.? If you use your keyboard's up/down arrow keys, note that they might change which round buttons you have already clicked, so double-check those before clicking Save.

Groups.io only uses English (I think) for its menus, so get someone to help you if your English is not good.? I have found that it always does exactly what you tell it to do, if you remember to click the Save button.? If you can't get it to do what you want, then you probably did not do that.??You have unsubscribed yourself six times so far.? That doesn't happen unless you asked to do that!? You changed yourself to the daily digest in January, and again earlier today after you sent this message.

? ? "Can you help?"

We can help; but we can't stop you from "shooting yourself in the foot".? It looks as if you keep doing that over and over.

If you have further problems, send an email to the LTspice+owner address (shown on the group's main webpage).

Andy


 

Michael,

You can't send messages with attachments.

Try again without the attached files or pictures.

Andy


 

Hello Tony,

thanks for looking.
Its still not working.

When i login with my *..*@p*...*.de account,?I see it was set back to Summary.
I again received the unsubscribed message.

So what you did, had the same effect (fail), as what I can do by changing the subscription.
It always is mysteriously set back to Summary and I receive the message that I have been unsubscribed.
Very annoying and mysterious!

I remember that I had 2 accounts, the business account *¡­*°ª±è*...*.»å±ð and a private mail account *¡­*°ª²â*...*.»å±ð (if I remember correctly).
I currently only use the business account. The other was to get urgent answers to mails from at home, which I don't use currently.

I talked to our IT.
They say that our mail gateway is always bouncing the first mail from any previously?unknown mail servers.
After the mail was resend, it would accept it and all mails send afterwards.
That is to prevent Spamers using 1time email addresses.
Did groops.io change their bouncing strategy, so 1 bounc is enough to trigger all that crap?

Cheers Michael


 

I have seen parts of the logs of our mail gateway.
And I suspect following scenario:

-> from: [email protected]
Our gateway bounces because unknown sender (but passed after 10 minutes, I see always one message passing through).
-> resend from: [email protected]
Again bounced, because unknown sender.
-> resend from: [email protected]
Again bounced, because unknown sender.
-> resend from: [email protected]
Again bounced, because unknown sender.
-> resend from: [email protected]
Groups.io server gives up, resets subscription to Summary and sends the unsubscribed message.

I also see some from: [email protected].

I guess I need help from mail admin of Groups.io.
What do you think?


 

Michael,

The reason why your subscription is Daily Summary again, is because you unsubscribed and re-subscribed yourself, AFTER Tony made those changes.

Stop doing that!

You are set (again) to receive individual messages.? Don't change anything!? Leave it alone.? Don't touch your account.? Leave it alone.

Andy




 

On 2/23/21 10:13 AM, haubmi1 via groups.io wrote:
I have seen parts of the logs of our mail gateway.
And I suspect following scenario:

-> from: [email protected] <mailto:[email protected]>
Our gateway bounces because unknown sender (but passed after 10
minutes, I see always one message passing through).
-> resend from: [email protected] <mailto:[email protected]>
Again bounced, because unknown sender.
-> resend from: [email protected]
<mailto:[email protected]>
Again bounced, because unknown sender.
-> resend from: _bounce+number+number+number@...
<mailto:[email protected]>
Again bounced, because unknown sender.
-> resend from: _bounce+number+number+number+number@...
<mailto:[email protected]>
Groups.io server gives up, resets subscription to Summary and sends
the unsubscribed message.

I also see some from: [email protected]
<mailto:[email protected]>.

I guess I need help from mail admin of Groups.io.
What do you think?

If as you show, groups.io keeps changing the sending email address, it
WILL have problems with some receiving email systems, at a minimum, it
should retry with the same address that it used the first time, or
'grey-listing' will be a major problem.

The receiving side can help with this by 'white-listing' groups.io and
not grey listing it.

--
Richard Damon


 

Michael,

You wrote that your gateway always bounces the first message from unknown mail servers.? IMO, this is a really BAD idea.? But anyway, it shouldn't matter, because by now your gateway knows about Groups.io (you have been receiving their messages for many months), so no more messages would be bounced.

When a message from Groups.io bounces, it registers as a "bounce" and does not unsubscribe you.? Bounces are tracked separately.? I see that you have no "bounce" messages any time in the last several months, so anyway that is not happening.

The changes to your Groups.io account are happening because someone (you?) is logging into your Groups.io account and making changes.

PLEASE DO THIS -->? Login to your Groups.io account now, and CHANGE YOUR PASSWORD ASAP.? Just in case someone else knows your password and is making changes on your behalf.

I guess maybe you have 4 accounts on Groups.io?? At least 3.? I don't know what the other *@*.de one is.? I guess that's the one you use for private email, not the one you're using now.

Andy


 

Michael, stop unsubscribing yourself!

Whatever you are doing on the web, logged in to Groups.io, you are unsubscribing yourself.? Stop doing that!

? ? "I guess I need help from mail admin of Groups.io.
? ? ?What do you think?"

I doubt it.? They probably won't tell you anything we haven't already told you.? Whatever it is that you're doing, you need to stop doing it.? There is line after line of "haubmi1 <M*@*.De> left via web".? The only two ways this can happen are:

(1)? You did it.? Or,
(2)? Someone else knows your password, and logged in as you, and did it.? That's why I said to change your password NOW.


Andy


 

Ok, changed the password for Preh.de address.
(I am using chrome now, before it was edge or IE)

The Yahoo address is also mine for private use.

The Micron address is not mine and never was.

The *...*@w*...*.de I talked about was my error.
The *...*@p*...*.de was to obfuscate my Preh.de address (what Andy reviled).
So I "only" have 2 addresses.


 

Michael, your Groups.io account has no Bounces.? I guess you are receiving Bounces for another account that you didn't tell us about.

Andy


 

Michael, let's take this discussion offline.

Please send further communications to the LTspice+owner email address.

Whatever you keep doing when you login to your account, you need to stop doing that.? Otherwise, I'm going to conclude that your only purpose is to annoy us and you don't deserve to be a member of this group.

Andy


 

Here is one more suggestion, which I'm putting here because it might help everyone.

In Grroups.io, when you see a button to "Leave Group", it means to permanently leave the group = unsubscribe from the group.? Do not click that button unless you really want to unsubscribe from the group.

If you are done for the moment and want to move on to something else, that is NOT the button to click.? You don't need to click anything.

Andy


 

FYI -

We are still trying to figure out what was and is going on with Michael's Groups.io account.

I think we figured out that Michael himself has not caused this to happen.? It might happen as an automatic exchange between computers, without him involved.? The symptoms made it look as if Michael was doing it, but apparently he was not.

Still looking for an answer.......

Andy


 

Also, I apologize to Michael for thinking that what he did caused him to be unsubscribed.

Andy