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For the life of me, I can’t remember how to do this! I’m the owner of a paid group and we need to delete a subgroup we no longer need, and I can’t remember how to do this! I promise to write it down this time if someone can refresh my memory! And please try to give explicit keystrokes, since I’m blind and don’t click with a mouse.

Hello I don’t know if this is a groups.io problem or Outlook, I’m sorry in advance if it’s not groups.io. So I’m in a group on Groups.io and when a message is sent to the group I would normally get an email instantly. Yesterday this didn’t happen but around 9pm GMT I was flooded with that day’s emails. Today I’ve looked in the group and seen messages and haven’t received any emails. I’ve looked in the Delivery History and can see all of today’s messages unsuccessfully attempted. Below is one example of an error message, I have no idea what it means. What I do know is that I depend on these emails being delivered for work. Are you able to help me, please? outlook-com.olc.protection.outlook.com: 451 4.7.650 The mail server [173.255.243.56] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S3113) [CY4PEPF0000E9CF.namprd03.prod.outlook.com 2024-06-06T15:54:07.882Z 08DC860E341BAF97] Thank you Jonathan

Is there a way to forward emails from the groups site? TIA. Pat Kernan

I have someone who has been a member of one of my groups for several years. At some point, she stopped receiving posts from the list. When I looked in the administrative side, it showed her subscription to the list with the letters "RI" next to it. I assume that mean she was supposed to have responded/confirmed at some point but didn't. I tried to remove her from the list and add her in fresh, but the system won't take it. It says, "The following email addresses had errors:" then lists her email and says, "inactive user." How can I get her back on the list, receiving? Thanks

Can you confirm the only supported format is .txt? I have tried csv and .xlsx and both result in "invalid email format" error

I recently updated the name of a sub-group, but when I add someone directly, the email they receive still displays the old name in both the email address and web link. How can I ensure these details reflect the updated name? kind regards Neil

I own a group for behavioral health providers. Our group is restricted. My question is, do I understand the workflow correctly: People ask to join our group, then they are sent a verification email and I receive both an approval email and a membership pending email. Do I have to do anything with appending membership email or do I just reply to the approval email.

Is it a requirement that an invitee to a subgroup must have their own Groups.IO account before they can accept the invite?

I am the moderator of a group. I have a group member - his side menu bar does not have the "new topic" option visible. I can't figure it out. Anyone else encountered this issue? Thanks.

I have a recurring problem where messages from a particular user get bounced and if enough of those happen, my account gets put into bounce status. (The bounces are not with my ISP but from a third party they hired to filter incoming email: Vade Secure.) Not having any actual messages from that user I had to get his email address from a reply. Checking that shows a complete DNS lookup failure. Whois has nothing on destacgroup.de and ping fails. Surprisingly, an email to his address hasn't resulted in a failure message. Or a response from that user. So I am wondering what the problem is. groups.io seems to have no problem with that email address but there is clearly something wrong with it. -- http://davesrocketworks.com David Schultz "The cheaper the crook, the gaudier the patter." - Sam Spade

Hi I added new events to my calendar. When I click back on the date box on calendar, the first page is dark and hard to read. If I click on details, that page is fine. But if I go further to see responses (RSVP's) that page is dark again. Any idea on why that is happening? My first few event entries on the calendar when I started the group are fine. Thank you.

Is there a way to mass delete messages based on age or any other criteria?

Hello, I am using the free version, I would like to be able to see how many unique visits there are to my topics. is this possible? is it possible if I upgrade? Thank You

I have a question about something I saw in the "settings" page. In the "editor" section, there's an editor called "markdown." Can anyone tell me more about the "markdown" editor? Thanks!

Gentlemen, We just started a 30 day free trial. Two prospective members out of nine in the test group are not receiving the invitation to join email. One is already a member of an established groups.io group. He is using the identical email address ending in @msn.com. Second member uses @hotmail.com. Both individuals have double checked email spelling, and both report that the invitations are not going to their spam or junk files. We have 200 members, and cannot accept a failure rate of 20%. Hope you have a simple fix! Thanks, Chris Garbow

I have searched Help in the manuals, but I can’t find an answer to this question. I would like to create a sub group where The messages created in that sub group do not go out to anyone else except members of the sub group. Is this possible? Thanks for your help.