On Wed, Jul 31, 2024 at 03:39 PM, Justine wrote:
how to contact the moderate group
On the home page of each group, there are some email addresses listed.? One of them will be for the group owner (and any mods that receive them).? If the message isn't being sent via groups.io, nothing can be done though.
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Duane
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I am not the moderator of a particular group, but did receive extremely cracked and consistent degrading email from a member and another group and would like to know how to delete the number or how to contact the moderate group
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Re: Editing a display name by moderator
"Set Member Subscription Options" did the trick. Thanks!
On Wed, Jul 31, 2024, at 3:13 PM, Duane wrote:
On Wed, Jul 31, 2024 at 01:14 PM, Reid Sayre wrote:
Actually, it might be nice to have an option somewhere to require a "display name" for all new members at registration.
You can somewhat enforce that by changing to a Restricted group.? Then you could send a Pending Subscription notice saying what the requirements are.? At minimum, they could include their preferred Display Name in their reply to make it easier to know what to use in their member record.? Then you'd have the option of adding it for them or forcing them to change it before you approve membership.
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On Wed, Jul 31, 2024 at 01:34 PM, Lulu wrote:
However, for Moderators, there is an option near the bottom of the list of Moderator Permissions called Set Moderator Privileges, which will do what you want.
No, that only allows a moderator to set another member to moderator.? To edit Display Names for members, I think a moderator would need Set Member Subscription Options.
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Duane
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Re: Editing a display name by moderator
On Wed, Jul 31, 2024 at 01:14 PM, Reid Sayre wrote:
Actually, it might be nice to have an option somewhere to require a "display name" for all new members at registration.
You can somewhat enforce that by changing to a Restricted group.? Then you could send a Pending Subscription notice saying what the requirements are.? At minimum, they could include their preferred Display Name in their reply to make it easier to know what to use in their member record.? Then you'd have the option of adding it for them or forcing them to change it before you approve membership.
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On Wed, Jul 31, 2024 at 01:34 PM, Lulu wrote:
However, for Moderators, there is an option near the bottom of the list of Moderator Permissions called Set Moderator Privileges, which will do what you want.
No, that only allows a moderator to set another member to moderator.? To edit Display Names for members, I think a moderator would need Set Member Subscription Options.
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Duane
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Re: Editing a display name by moderator
I THINK Moderators already? have the right to edit display names, simply by clicking on the name in the Members tab,? then going to the Display Name field and typing. However, for Moderators, there is an option near the bottom of the list of Moderator Permissions called Set Moderator Privileges, which will do what you want.
Subject: Editing a display name by moderator
Date: Wednesday, July 31, 2024 2:02 PM
Dear Group_Help,
In section 11.2 of the owner's manual, it says:
"Owners and moderators can edit the Display Name field in individual members¡¯ records (but be aware that members can change their own display names as mentioned above)."
Is there a moderator permission to enable this?
We have a few folks that joined via the "+subscribe" direction that left the "display name" field blank. "Owner" can fix it but I haven't figured out how to enable a "moderator" to fix it.
Actually, it might be nice to have an option somewhere to require a "display name" for all new members at registration.
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Editing a display name by moderator
Subject: Editing a display name by moderator
Date: Wednesday, July 31, 2024 2:02 PM
Dear Group_Help,
In section 11.2 of the owner's manual, it says:
"Owners and moderators can edit the Display Name field in individual members¡¯ records (but be aware that members can change their own display names as mentioned above)."
Is there a moderator permission to enable this?
We have a few folks that joined via the "+subscribe" direction that left the "display name" field blank. "Owner" can fix it but I haven't figured out how to enable a "moderator" to fix it.
Actually, it might be nice to have an option somewhere to require a "display name" for all new members at registration.
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On Sat, Jul 27, 2024 at 05:33 PM, Mark Hyacinth wrote:
Is there a way to change the text color in a Hashtag?
You can only change the tag color, not the text color.? The text color, which will be black or white, can change based on the background though.
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Duane
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Yup.? The place to edit the color is on your group's Hashtags page.? Each hashtag has a rectangle with two buttons in it: Edit, and Mute/Notify.? Click the Edit button, then scroll down the page until you reach the Tag Color.
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I think there is not a way to change all Hashtags at once.
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Andy I
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Once a hashtag is created, only a moderator/admin ?can edit or delete the hashtag.
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?I opened two tickets on this issue - one to Docs ?and one to Support. ?I can get ticket numbers and/or emails if you need them for further reference.
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Good day,
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Is there a way to change the text color in a Hashtag? Using the Black background makes the Black text almost unreadable.
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Thank for any help.
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Re: Fastmail Delivery Problems
I got a quick response from Fastmail on the problem and this morning everything seems to be back to normal.? Looks like a backlog of messages all came through at one time and this morning current ones are being downloaded right away.
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Ann
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Re: Fastmail Delivery Problems
Andy wrote: Neil R. Ormos wrote: Also, is there a way to request that Groups.io
staff contact Fastmail to resolve the problem?
FYI, I think that was done already. I saw it
mentioned on 'beta'. [...] Thanks for mentioning the post in Beta <> and thanks to Bruce Bowman for noticing the reports about Fastmail throttling and calling attention to it in the Beta group. I had checked Beta before originally posting here, and saw nothing about Fastmail at that time.
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Re: Fastmail Delivery Problems
You can disregard my last message.? I think I found out how to create a support ticket.? Hopefully one of us will get an answer.
Thanks, Ann
On 7/23/2024 11:10:55 AM, Neil R. Ormos via groups.io <ormos-lists@...> wrote: Ann C wrote:
> Ann C wrote:
>>> Ann C wrote:
>>>> ... Is there anything I can do on my end?
>>> If the emails to your Fastmail account were
>>> being returned to Groups.io, then Groups.io
>>> eventually sets your status to "Bouncing" or
>>> "Bounced". [...]
>> Thanks, Andy. I will check that out.
> OK, it looks like I am not "bouncing" yet but
> there are a lot of messages that show
> "attempted" but have been unsuccessfully
> sent/received. I guess I will just switch to
> another email account until I can figure out
> what to do about the Fastmail one.
Ann, I hope you will please consider opening a support ticket at Fastmail, as I have done earlier. There is strength in numbers. If more Fastmail users complain, it is more likely that Fastmail will assign technical staff to fix the problem.
Also, is there a way to request that Groups.io staff contact Fastmail to resolve the problem?
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Re: Fastmail Delivery Problems
How would I open a support ticket?? I logged into my account and didn't see anything.? I'm sure I am missing something very obvious.? Would appreciate any info on how to open a support ticket.
Ann
On 7/23/2024 11:10:55 AM, Neil R. Ormos via groups.io <ormos-lists@...> wrote: Ann C wrote:
> Ann C wrote:
>>> Ann C wrote:
>>>> ... Is there anything I can do on my end?
>>> If the emails to your Fastmail account were
>>> being returned to Groups.io, then Groups.io
>>> eventually sets your status to "Bouncing" or
>>> "Bounced". [...]
>> Thanks, Andy. I will check that out.
> OK, it looks like I am not "bouncing" yet but
> there are a lot of messages that show
> "attempted" but have been unsuccessfully
> sent/received. I guess I will just switch to
> another email account until I can figure out
> what to do about the Fastmail one.
Ann, I hope you will please consider opening a support ticket at Fastmail, as I have done earlier. There is strength in numbers. If more Fastmail users complain, it is more likely that Fastmail will assign technical staff to fix the problem.
Also, is there a way to request that Groups.io staff contact Fastmail to resolve the problem?
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Re: Fastmail Delivery Problems
On Tue, Jul 23, 2024 at 12:10 PM, Neil R. Ormos wrote:
Also, is there a way to request that Groups.io staff contact Fastmail to resolve the problem?
FYI, I think that was done already.? I saw it mentioned on 'beta'.
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Mind you, there is no guarantee that the Groups.io staff has the resources to check every email service that has a hiccup or blockage.? I don't know what percentage of group members use Fastmail but that probably enters into the equation too.
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Andy I
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Re: Fastmail Delivery Problems
Ann C wrote: Ann C wrote:
Ann C wrote:
... Is there anything I can do on my end?
If the emails to your Fastmail account were
being returned to Groups.io, then Groups.io
eventually sets your status to "Bouncing" or
"Bounced". [...]
Thanks, Andy. I will check that out.
OK, it looks like I am not "bouncing" yet but
there are a lot of messages that show
"attempted" but have been unsuccessfully
sent/received. I guess I will just switch to
another email account until I can figure out
what to do about the Fastmail one. Ann, I hope you will please consider opening a support ticket at Fastmail, as I have done earlier. There is strength in numbers. If more Fastmail users complain, it is more likely that Fastmail will assign technical staff to fix the problem. Also, is there a way to request that Groups.io staff contact Fastmail to resolve the problem?
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Re: Fastmail Delivery Problems
OK, it looks like I am not "bouncing" yet but there are a lot of messages that show "attempted" but have been unsuccessfully sent/received.? I guess I will just switch to another email account until I can figure out what to do about the Fastmail one.
Ann
On 7/23/2024 10:36:24 AM, Ann C <alclubb1967@...> wrote:
Thanks, Andy.? I will check that out.
Ann
On 7/23/2024 10:16:06 AM, Andy via groups.io <ai.egrps+io@...> wrote: On Tue, Jul 23, 2024 at 10:38 AM, Ann C wrote:
...? Is there anything I can do on my end?
?
If the emails to your Fastmail account were being returned to Groups.io, then Groups.io eventually sets your status to "Bouncing" or "Bounced".? If that happened, try this:
?
Go to the webpage for the group, and login (top right corner) if you are not already logged in to your Groups.io account.? Then click Subscription in the column on the left, and check the Settings.? I'm not certain, but I think it is on that page where it gives you an option to Unbounce yourself if you were set to Bouncing or Bounced.? (Note: There might be another place where you need to do that.? Since I am not currently Bouncing, I can't check it for myself.)
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Andy I
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Re: Fastmail Delivery Problems
Thanks, Andy.? I will check that out.
Ann
On 7/23/2024 10:16:06 AM, Andy via groups.io <ai.egrps+io@...> wrote: On Tue, Jul 23, 2024 at 10:38 AM, Ann C wrote:
...? Is there anything I can do on my end?
?
If the emails to your Fastmail account were being returned to Groups.io, then Groups.io eventually sets your status to "Bouncing" or "Bounced".? If that happened, try this:
?
Go to the webpage for the group, and login (top right corner) if you are not already logged in to your Groups.io account.? Then click Subscription in the column on the left, and check the Settings.? I'm not certain, but I think it is on that page where it gives you an option to Unbounce yourself if you were set to Bouncing or Bounced.? (Note: There might be another place where you need to do that.? Since I am not currently Bouncing, I can't check it for myself.)
?
Andy I
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Re: Fastmail Delivery Problems
On Tue, Jul 23, 2024 at 10:38 AM, Ann C wrote:
...? Is there anything I can do on my end?
?
If the emails to your Fastmail account were being returned to Groups.io, then Groups.io eventually sets your status to "Bouncing" or "Bounced".? If that happened, try this:
?
Go to the webpage for the group, and login (top right corner) if you are not already logged in to your Groups.io account.? Then click Subscription in the column on the left, and check the Settings.? I'm not certain, but I think it is on that page where it gives you an option to Unbounce yourself if you were set to Bouncing or Bounced.? (Note: There might be another place where you need to do that.? Since I am not currently Bouncing, I can't check it for myself.)
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Andy I
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Mike,
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If your interest is in Groups.io, it's worth spending some time becoming familiar with it by way of the Manuals.
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The " Members Manual" is probably best for learning how to be a member of other people's groups. ?
Andy
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Duane
Lulu
Ham Radio
Mark Hyacinth