On Mon, May 12, 2025 at 11:29 AM, <pinedejuan@...> wrote:

I have sent my list out several times and keep getting an email that it wasn't formatted properly.?

You "sent out your list" and are getting an email back? That makes no sense. There is no way to invite people via email. You have to use the web interface.

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The most robust way to invite a group of people is to simply copy their email addresses from a spreadsheet column and paste that into the invitation page.

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/helpcenter/manual/ownersmanual/managingmembers/invitations.htm?

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You may receive a warning that you can't invite more than 20 people at a time. Don't worry about that. All the invitations will go out within an hour or two.

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Is anyone available for a phone call to guide me?

Group_Help is not a private help line. As with the group you're trying to set up, we communicate publicly so that others can benefit.

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I hope this helps. If not, you need to explain more fully what you did, what your expectations were, and how the system failed to live up to them.?

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Regards,

Bruce

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On Mon, May 12, 2025 at 10:29 AM, <pinedejuan@...> wrote:

Is anyone available for a phone call to guide me?

This is a group of site members, so we can't do anything that you can't.? As seen on the group home page: Note: This group is operated by volunteers; it is not officially affiliated with Groups.io in any way, and has no administrative access to any group other than this particular group.

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Have you had a look at the Owners Manual and/or Members Manual?

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Duane

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I have sent my list out several times and keep getting an email that it wasn't formatted properly. We sent it plain text UTF-8. I am so upset as I have a large group and need to get this set up. I have joined and paid for premium.

Is anyone available for a phone call to guide me?

Thank you.

Hi how would I edit the Home page that comes up when I (owner) click on Home? It is the info I created when I formed the group that appears beneath the photo of the elephant.

Thank you.

As Duane has said, NO. The only option is, as described in the manual, to BAN the person and then, if you wish, you can later unban them and allow them to rejoin.

best, Malcolm.

On Fri, May 9, 2025 at 02:17 PM, Dave Cahn wrote:

Is it possible to suspend a group member, so that they cannot read or post messages, without canceling the membership and later remove the suspension (or suspend for a stated time period)?

In a word, NO.? As long as they're a member, they can get to the group, so could read as they please.

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Duane

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Here's how I do it:

1. First go to the person's member page and put them on always-moderated status.

2. Change their posting privileges to can't post

3. Change their message delivery to "no email"

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You can either write to them to tell them you've suspended them and why, and let them know what they need to do to regain normal status -- or wait until they notice they're no longer getting messages and can't post and they write to you to ask what happened.?

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You might also consider in advance what you think the suspension will accomplish and how the person is likely to react. For serious rule-breaking (like spamming the group), I simply ban without explanation. If I think the person legitimately didn't understand how the group works or what kinds of posts are not acceptable, I'll write and explain what they did wrong, and give them another chance, before suspending message delivery and/or cutting off posting ability.

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One thing to consider: If you cut off posting ability without cutting off message delivery, the offender can still write to people off-list, and that can cause more trouble than ever, as you won't know what they're saying to members off-list unless someone writes to you to complain about it.?

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One more option: Simply remove (don't ban) the member. They can write to you to ask why they were removed, and then you can explain and invite them to rejoin (that is, if you think they now understand what they can and cannot do as a member of your group).?

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p.s. I always try to head off any "free speech" complaints by emphasizing that this is a privately-owned group and that the List Owners are the (only) ones who make the rules.

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Peggy Robin

Cleveland Park Listserv

Is it possible to suspend a group member, so that they cannot read or post messages, without canceling the membership and later remove the suspension (or suspend for a stated time period)?? If so, how can I do that.

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Thanks,

Dave Cahn

On Tue, May 6, 2025 at 09:37 AM, Kliph wrote:

Thanks, can this be done from mobile app also?

Yes. You'll have to click through the More hamburger menu to get the admin functions to fly in, but once the member list is displayed the process is the same.

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Fat-fingering something while trying to do this can have serious repercussions. For that reason I prefer to use a keyboard and mouse.

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Bruce

Trying again...

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On Tue, May 6, 2025 at 09:05 AM, Kliph wrote:

Is there a way to mass remove everyone from a group? Want to remove members and change name.

Yes. Open the member list, and click the "select all" box at upper left (see screenshot). Then scroll to the bottom and select "Remove" from the Actions pull-down menu.

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You may have to do this several times, depending on your personal "Items per Page" setting.

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Hope this helps,

Bruce

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P.S. The "add image" dialog in the editor crashed and burned so there's no image here. Oh well...

Yes, upper right of screen, look for the Help link, or click here /helpcenter

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Cheers,

Christos

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Is there a full Group Members Manual that can be downloaded as a single PDF?

Sorry, Pam, that should be "reply option": in the first sentence to you, not "replay option."

I didn't follow all of the previous responses, so apologies if this idea was offered earlier, but Ken's use of the links in message footers offers another path for possibly isolating the problem.

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Pam: You might try responding to people through the "Reply" (or "Reply All") option at the end of messages (footer that starts "Groups.io Links:") to see if using that replay option also causes the problem you're having with responding through Apple Mail. If using that option does NOT produce the same problem, at least you'd have a way to respond to messages until you can identify a solution to the issue with Apple Mail.

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Good luck!

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Stan

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