April 8, 2020: Official Groups.io documentation is available in the Help Center, /helpcenter.
The resources available in the Help Center are:
- A manual for group owners: /helpcenter/ownersmanual
- A manual for group members: /helpcenter/membersmanual
- FAQ: /helpcenter/faq
- Information about getting additional help, submitting suggestions, and reporting bugs (on the Help Center home page)
Be aware that the Help Center does not currently have site-wide search capability. However, you can do standard browser searches in the single-page views of the manuals and FAQ. You can also download PDF files and search within them.
About this wiki
GMF's wiki is a place where we can collect reference material about Groups.io that goes beyond what's available through Groups.io's Help Center. It is an adjunct to the discussions in this group, and a place to collaborate. Hopefully this wiki will become a useful peer-to-peer collection of reference content for group moderators and owners.
GMF members can help by writing or correcting articles, or just by commenting in a message to the group.
Note: In various places in this wiki you might see links or references that contain GroupName, YourGroup, or something similar. Those references should always be replaced with the actual name of your group.
Quick-Start Guide for Group Members
If you're new to Groups.io, or just thinking about joining a group on the Groups.io service, here's some info to help you get started.
- Joining a group?- whether you are new to Groups.io or already a member
- How to?Log In?to your groups
- Reading messages on the group's web pages
- Reading messages by email -?Your friend, the Footer
- Replying to messages -?by email or the group homepage
- Replying privately (or off-group)
- Starting a new thread or sending a message on a new topic
Advice to Group Members
Groups.io Accounts
- Logging In and Setting a Password
- Customizing your account and your own subscription: changing email address, password, adding an email alias, preferences; your subscription preferences.
- Merging accounts
Managing Group Subscriptions
- Email Subscription Options
- To choose subscription options, go to Subscriptions on your group site - go to GROUPNAME.groups.io/g/main/editsub (substitute your group name for GROUPNAME)
- Email commands: Use email to join a group, change your subscription, contact the group owner. No need to visit the group homepage.??
- Spam:?Removed for Marking Messages as spam
- Muting and Following?to reduce Inbox overload.
- To manage you must click on the Groups.io icon (left side of the webpage).?
See?Managing muted and followed topics?for screenshots.
- To manage you must click on the Groups.io icon (left side of the webpage).?
- Getting a "Help" email
Topics and Messages
- Search Engine
- How To Stop Getting Two Copies Of Emails You Send
- Message composition - tips and tricks
- Message drafts and how they work
- Topics and the threading algorithm?
- Problems receiving group emails
- Complaints About Messages
- Edit Your Sent Message
Web Features
- Help! I Can't Find Any Group Content!
- Directory and Members list
- How to make a photo album
- Photo Search
- Bulk File Upload
- Setting up a Database
- Using your Database at Groups.io
- How RSVPs Work
- Chat Overview
- Wikis - How to Create a Wiki: Guide for Users and Editors
- Adding Calendar Events by Email
- Locking a Group (or Subgroup)
Email providers - issues and tips
Best Practices for Group Management
Creating Groups
- Quick Start Group Formation
- Transferring from a Yahoo Group
- Direct Add member (Premium or Enterprise)?- plus exporting email addresses from Yahoo
- Inviting New Members?-? for all plans
- The 20-Invitation Limit
- Renaming a Group
- Why use a Subgroup
- Subgroups
Managing Members
- Message Moderation?- Setting it up for your group
- Status Badges in the Members List
- Group Rules, Guidelines, and Codes of Conduct
- Member Notices
- Screening New Members - Pending Subscription Notice
- Member List Download
- Dealing with Bouncing
- Banned Domains
- URL query parameters usage
Managing Moderators
- Making a moderator or owner: Promotion, Status or Permissions Change to Moderator or Owner
- Owner Emails
Managing Topics and Messages
- Pending Messages?- using the Pending list and Message Approval Needed email notice to handle pending messages
- How To Merge Threads
- How to Split Threads
- Creating and Using Hashtags
- Editing a message or topic
- Moderating an Individual Subscriber
Managing Web Features
- Attachments, Files and Photos - Management? ? ?
- Part 2: Settings for attachments and how they appear??(In Preparation)
- Deleting attachments, files and photos
- Donations?(premium and enterprise groups only)
- Polls
- Wikis - creating a wiki
- Promote your group
Managing Calendars
Managing Integrations
The official Groups.io user documentation is in the Groups.io Help Center.