开云体育

Notifications

Introduction

As of 2020-06-17 you may have noticed a few new system-generated messages in your groups. These were announced in , with more background information in . This is the beginnings of a long-awaited notification overhaul, discussed in beta over the course of the last few years.

These email notifications are opt-out (by way of Mute) for members that have the Message Selection choice (in the Advanced Preferences panel of their Subscription page) set to All Emails. They are opt-in (by way of Follow) for members set to Following Only. The opt-in/opt-out controls are found on the group's Hashtags page, Subscription page and message footers; see Member Controls and Group Controls, below.

The big new feature is web/app (aka "push") notifications.? These allow a member to have instant notification on their mobile or desktop device when certain activities occur in the group, including when messages containing hashtags are posted.? The web/app notifications are opt-in, the user must enable each type of notification per device. See Device Controls and Member Controls below.

The notices are given system-generated hashtags:

• #chat-notice (changed from #chat )
• #file-notice (changed from #file )
• #guidelines-notice (changed from #guidelines ) (bypasses the group's Message Moderation setting, for timeliness)
• #monthly-notice () (bypasses the group's Message Moderation setting, for timeliness)
• #photo-notice (changed from #photo )
• #poll-notice (changed from #poll )
• #wiki-notice (changed from #wiki )
• (more on the way?)

These are patterned on the notifications which have long been in place for Calendar events:

• #cal-invite
• #cal-reminder (bypasses the group's Message Moderation setting, for timeliness)
• #cal-notice (bypasses the group's Message Moderation setting, for timeliness)

Like those, the new notifications are posted as messages to your group, appearing in the group's Messages and Topics lists on the web, subject to your group's Message Moderation setting and to the hashtag options set for that notice.? They are then sent to members' email according to each members'? Email Delivery and Message Selection options.

Device controls

The new feature of web/app ("push") notifications will immediately deliver notifications to your device or desktop screen.? This is an additional capability you can choose, over and above or instead of email notification messages.? Where the notifications appear depends upon the device: on mobile devices they typically appear as icons in a bar at the top of the screen, which you can drag down to open to a list of notifications.? In a desktop OS it may depend on the operating system, on Windows they typically appear as a transitory pop-up near the date/time display on the taskbar.

Note: app notifications are not yet implemented in the Groups.io mobile apps.

These instant notifications are subject to the settings in your mobile device, web browser, and/or operating system. In many cases these may be turned off, or may require specific "allow" settings for the specific app generating the notification.? Check the user information for your device, browser and/or OS for details.

Member controls

The usual Hashtag controls apply: a member may mute these hashtags to prevent receiving them by email, or follow them if the member's Message Selection option is set to Following Only. A new button appears on each hashtag's entry in the group's Hashtags list to access these controls.

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During activity

A adds a new Notify Members checkbox to the Upload Photos page and the create/update Wiki page, unchecked by default. Moderators are always notified (by email and/or web/app) of these actions, regardless of the Notify Members checkbox.

This change also reverted the Notify Members checkbox on the Upload Files page to unchecked by default (it had been made checked by default on 2020-06-17). The effect of the reversion is to stop or reduce the unexpected posting of notifications, which led to complaints posted in the GMF, Group_Help, and beta groups). It also negates one of the primary benefits intended by the notification overhaul, which is the ability to be notified when such actions occur in one's group.

Note: the reversion is considered a "stopgap" measure, until a better implementation can be devised. It is likely to change again.

There will be a delay of four to eight minutes from taking the action to when the email notification appears. This allows "combining" multiple actions of the same type into a single notification. (Added as of .) The web/app notifications are sent immediately without being combined.

If you perform a particular activity you will not receive an email or web/app notification for that activity.

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Account pages

Members will find a new Notifications page in their Account. This page has a control to enable web/app ("push") notifications to be sent to the member's computer or mobile device. These notifications appear in a location and style that is specific to each operating system or device. On mobile devices they often appear in a banner at the top of the screen. On Windows desktop devices they appear next to the Task Bar, just above the date/time display.

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Hashtags page

Members will find a new Mute/Notify (or Mute/Follow) button on each hashtag listed on the group's Hashtags page. This button brings up a page with two panels:

• Email - allows the member to Mute (or Follow) topics with this hashtag
• Notifications - allows the member to enable web/app notification whenever a message is posted in a topic with this hashtag.

Web/app notifications only take effect if the member has both enabled them on the current device and have been enabled for the given hashtag.

In the Hashtags page a bell icon appears next to each hashtag that you have enabled for web/app notification.

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Subscription page (coming soon)

Soon members will find a new Notifications panel in their Subscription page to control Email and/or immediate web/app notifications:

• When someone Likes a message (on the way)
• When someone posts to a chat that you are subscribed to, but not currently viewing (on the way)
• (more on the way?)

This list controls notification for activities not associated with a hashtag. Push notifications only take effect if the member has them enabled on the current device.

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Subscription page (moderators & owners only)

Group moderators and owners have a Moderator Notifications panel in their Subscription page (renamed ). it has been enhanced to allow selection of Email, immediate web/app ("push"), or both as the notification method for events within the group:

• Pending Members
• Pending Messages
• Members (join or leave)
• Storage (limits are reached)
• Subgroups (created or deleted)
• Reports (someone reported group content)
• More being tested: chat, files, photos, wikis, and databases as of 2020-06-24. This test is being conducted with .

This list controls notification specific to group moderators and owners. Web/app notifications only take effect if the moderator/owner has them enabled on the current device.

If you perform a particular activity you will not receive a web/app notification for that activity, but you will receive an email notification. In the case of spam unsubcription you will still receive a web/app notification if it was you that was unsubscribed. Likewise for storage limit reached, even if it was your upload or posting that crossed the limit: you will still receive a web/app notification.

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Email footer

If the Email Selection option on your Subscription page is All Messages, then the footers of messages you receive by email have a Mute link for each hashtag in the message's subject. This allows you to stop receiving email delivery of the related notification type.

If your Email Selection option is Following Only then message footers by email contain a Follow or Unfollow link for each hashtag in the message's Subject. This allows you to continue or stop receiving email delivery of the related notification type.

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Group controls

Moderators and Owners will find that the Edit button has been renamed Edit Tag.

The Edit Hashtag page provides the same capabilities to control these notifications as it always has to control topics with the given hashtag.

To prevent notifications from being posted in the Messages section of one's group the Moderated option is the only effective choice. To allow them to be posted in the group's Messages and Topics lists, but not send them by email to members, the No Email option is available.

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