Notifications
Introduction
As of 2020-06-17 you may have noticed a few new system-generated messages in your groups. These are given system-generated hashtags:
- #chat?? #chat-notice
- #guidelines? ?#guidelines-notice
- #poll? ?#poll-notice (these three )
- #file? ?#file-notice
- #photo? ?#photo-notice
- #wiki? ?#wiki-notice
- (more on the way)
These were announced in , with more background information in . This is the beginnings of a long-awaited notification overhaul, discussed in beta over the course of the last few years.
These are patterned on the notifications which have long been in place for Calendar events:
- #cal-invite
- #cal-reminder
- #cal-notice
Like those, the new notifications are posted as messages to your group, appearing in the group's Messages and Topics lists on the web, and sent to members' email according to each members'? Email Delivery and Message Selection options.
The big new feature is push notifications. These allow a member to have instant notification on their mobile or desktop device when messages containing specific hashtags are posted.
Note: mobile notifications are not yet implemented in the Groups.io mobile apps.
Member controls
The usual Hashtag controls apply: a member may mute these hashtags to prevent receiving them by email, or follow them if the member's Message Selection option is set to Following Only.
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During activity
A adds a new Notify Members checkbox to the Upload Photos page and the create/update Wiki page, unchecked by default. This changed also reverted the Notify Members checkbox on the Upload Files page to unchecked by default (it had been made checked by default on 06-17).
Note: this change is considered a "stopgap" until a better implementation can be devised. It is likely to change again.
The effect of this change is to stop or reduce the unexpected posting of notifications, which led to complaints posted in the GMF, Group_Help, and beta groups). It also negates one of the primary benefits intended by the notification overhaul, which is the ability to be notified when such actions occur in one's group.
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Account pages
Members will find a new Notifications page in their Account. This page has a control to enable "push" notifications to be sent to the member's computer or mobile device. These notifications appear in a location and style that is specific to each operating system or device. On mobile devices they often appear in a banner at the top of the screen. On Windows desktop devices they appear next to the Task Bar, just above the date/time display.
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Hashtags page
Members will find a new Mute/Notify (or Mute/Follow) button on each hashtag listed on the group's Hashtags page. This button brings up a page with two panels:
- Email - allows the member to Mute topics with this hashtag
- Notifications - allows the member to receive push notifications through their browser or device interface whenever a message is posted in a topic with this hashtag.
Push notifications only take effect if the member has both enabled them on the current device and have been enabled for the given hashtag.
In the Hashtags page a bell icon appears next to each hashtag that is enabled for push notification.
Group controls
Moderators and Owners will find that the Edit button has been renamed Edit Tag.
The Edit Hashtag page provides the same capabilities to control these notifications as it always has to control topics with the given hashtag.
To prevent notifications from being posted in one's group the Moderated option is the only effective choice. To allow them to be posted in the group's Messages and Topics lists, but not send them by email to members, the No Email option is available.
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The official Groups.io user documentation is in the Groups.io Help Center.