In Groups.io each group has an owner email address. Each moderator has a subscription option to control receiving messages sent to the owner address.
The owner-email address is listed at the bottom of the home page for each group.
Receiving Owner Emails:
Owners can set up preferences for receiving email to this address - set it to "None" or (from) "Subscribers only".? It's recommended to select at least Subscribers or you'll currently have no way of knowing that they've sent a message, but it will be stored under their Member listing in the Owner Emails section.
The control is at the bottom of the Subscription page in each group (of which you moderate or own).
Go to Subscription, and scroll down to see the controls for Owner Email.?
Your choices -?
- All Emails (Receive every message that is sent to your group.
- Subscribers Only (Receive only messages sent by subscribers / members.)
- None (Receive no messages sent to your group.)
If you are using a Pending Subscription notice, you should set your Owner Email to All.
Sending Owner Emails:
Note to Member / Member Notices
You can also send a "note to member" with just the group owner email address. Your personal login email address will not show.
- Go to Members. Select the member.
- Go to +Owner Messages button.
- Click Reply.
- If Note To Member doesn't come up, change to that from the dropdown list.
- BCC yourself or all mods.
- Send.
- The message will only have the group owner email address.
Rejecting posts
The owner or moderators can set up canned rejection posts, such as off-topic, doesn't meet group guidelines, etc.
- In Settings, Member Notices, click on +New Notice and choose a notice type from the dropdown menu.?
Activate the message.? - If you wish to have more than one, edit the subject line to indicate the rejection reason.
(Note: you can only activate one but all will be available for use when you use it.) - When you get a post that you wish to reject, click through to the message on the homepage so you can select a message.?
- Click on Reject and then use the dropdown message to choose a message.
- You can also tweak or personalize it here if you wish.
- Click to BCC yourself or all moderators. (All mods is useful so that others know what's happening.)
- Send by clicking Reject Message.
See also: ?Member Notices
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The official Groups.io user documentation is in the Groups.io Help Center.