Access to our Board of Directors email group within IO Groups
5
We recently discovered that individuals who are no longer part of our IO group were the original owners of the board email group. There are concerns that these individuals may have accessed the board emails after their departure from the board. Is there a way to see if these individuals accessed the board group emails?
|
Groups.io very slow to load
6
Good morning all, For the last couple of weeks or so, Groups.io using Firefox has been very slow to load. At the bottom of the screen is the message something like 'waiting for Groups.io to load'. Other web sites load at their usual speed so it seems that Groups.io has a load/send issue?
|
Why the Polls section isn't named Polls?
11
#polls
I noticed that, unlike the other sections (Files, Databases, Photos, Chats...), the Polls section is indicated as New Poll. If you want to go to the Polls section and see archived or still open polls, you need to click on New Poll (even if you don't want to start one). Is there a particular reason why the Polls section isn't named Polls? Thanks in advance for your help. Have a nice Sunday, Marina
|
One Drive hack/spam
7
Hi All, Members of my group are reporting a malicious email, not sure whether to call it phishing or not. It purports to be one member of the group sharing a One Drive document with another member and asking the recipient to click on a link to see the document. The email is from one member to another using their email addresses. It doesn't go through groups.io. Are other groups seeing this, or does it mean that my account has been hacked? Thanks Sally
|
How to send poll results to the group (in a simple way)
11
#howto
#polls
I'm about to launch a poll, but I need to clarify one thing. When the poll is closed, are the results automatically sent to the group with a post? The Owners Manual explains how to export the results in json or cvs format, but I didn't understand if there is a way to directly send the results to the group as a simple post. Thank you in advance for your help, Marina
|
Group Reaches 80% of Storage Space
5
Frances wrote: When a group reaches 80% of its storage limit, Groups.io sends a warning notification to the group owner and to moderators who have opted to receive email notifications when the storage limit is reached. I want to ask about the 80% storage limit. In a group I co-own -- a limited legacy group (joined December 2020) -- we are currently up to 86% of the storage limit for attachments. I have not received any notification from Groups.io. By the way, I had suggested to the other owner (the original owner) we start culling older attachments when we got close to 80% but he insisted we not do that. I have the group set to bounce attachments when we reach the limit. That isn't happening either. In just this past week the original owner has sent messages with almost 35 MB in attachments. That took us from 83% of our storage limit to our current 86%. When can we expect action to be taken by Groups.io? tommy meehan
|
Files section missing
2
I manage a free groups.io page. All the other free groups offer a files section. One of my managed pages does not offer a file section. Is there a way to add this feature? Thank you, Marsha
|
Can't change members email address due to the fact that they're a moderator to a whole Nother group
14
Hi guys, so earlier in August, I wrote you guys about changing an email address. I upgraded the premium, and proceeded to make the change tonight. Because I heard back from the member. But now I ran into another problem. And I think I'm just gonna go to Support with this one and hopefully he'll fix it. But don't know. I want to change the email address, and it told me I couldn't change the email address because she was a moderator of another whole group. I'm hoping and praying that she remembers what group she was moderating, so that I can so that she can get those permissions temporally taken so that we can change the email addr or do you think this is possible?
|
Photo Album called "Emailed Photos"
2
We have a card making group. So each time we receive a card we add it to the montly photo album and then after a year I can delete them. The photo albums when opened offer a Line of things you can do, like delete the album. But the emailed photos are not something we put there, it is something that happens when a message is sent to the group. Those photos go there for easy viewing. That part is nice. BUT, I am worried about the storage amount and how long they stay there. So far I have not been able to delete them unless I do it one at a time and that will take years to do as there have been probably years of photos there. SO 1. Is there a way to control that album. Like tell it to save up to 100 and then delete any older ones? 2. Is there a way to easily delete the older pages of photos? 3. Does this album count tword storage space at all, in which case I don't need to worry about it? THANKS for any help. I have several card making groups so it is not just one and I don't want to take up more than my fair share of storage. Lyn Christian
|
Members' data
4
Is there a way to add a data field for each member, such as zip code? Peter m>
|
File Formats
7
Do most Groups.io managers post documents in PDF format? It's kind of a pain when asked to make changes.
|
Pinned message - can't delete
2
I am managing a group that has a pinned topic at the top of the messages list. It's greyed and if you click "read more" it just takes you to the home page of the group. I'm trying to figure out how to permanently delete it. It doesn't appear in any group settings that I can find. Can anyone point me in the right direction?
|
lost all members on my group [email protected]
9
Today I invited a new member. He said he had successfully joined through the invite. When I went to check it, My entire group of 161 others has disappeared. Only the new person shows up. I don't know what he did, but he wasn't an owner or moderator. Since it just happened today? is there any way to get all the other ones back? Thanks, Judy DiVita, 630-308-2470 (cell)
|
Can members block getting posts of selective members?
5
In my group, some members would like not to receive or see posts of certain other members. Is this possible and if not, is there plan to make it possible?
|
billing question
3
Can anyone tell me if I'm automatically billed for my Groups.io account based on the screenshots below from my account? I'm just trying to ensure my account won't end today (fyi- my parent org pays this and I think they switched to auto-renewal last year but neither of us remember. There is no "pay invoice" button on my billing page like there was last year: My plan:
|
delete de groupe
2
BJR J'AI ¨¦t¨¦ VOIR LE HELP POUR DELETER UN GROUPE mais je ne vois pas de param¨¨tres dans admin !!! Merci d'avance Supprimer un groupe Dans le menu de gauche du site Web du groupe (ou du sous-groupe), s¨¦lectionnez Admin > Param¨¨tres pour afficher la page principale des param¨¨tres. Per Google Translate: HELLO I WENT TO SEE THE HELP TO DELETE A GROUP but I don't see any settings in admin!!! Thanks in advance Delete a group In the left menu of the group (or subgroup) website, select Admin > Settings to display the main settings page. GMF Moderator
|
Can you set a special notice to go out at a specified time
8
I send a special notice out everyday but I have always done it manually. I will be traveling to Europe so timing will be difficult. Is there a way to set up a special notice and have it go out at a certain day and time? Linda Perry
|
Notification Message When a Message is Posted
8
Is there a way a Notification can be sent when a sub-group member posts a message to a sub-group that is set to Announcement Only? As is, the member gets a notification the message is waiting moderator approval. I want to remind the member that particular group is Announcement Only and not for member messages. I don't see anything that will do this under Available Notice Types. -- Best wishes, Larry McDavid W6FUB Anaheim, California (SE of Los Angeles, near Disneyland)
|
Cox, Comcast and Hotmail
2
Does anyone know if we have recently added email servers to group.io.? The three email providers above (Maybe more ?) appear to be throttling emails from groups.io. I remember a discussion in the last few months about adding additional email servers and having some problems. Here is Hotmail Comcast is similar with an ¡°accepted for delivery¡± message with delays up to several hours delivering a message. Any suggestions? Gmail is 2.0.0 OK Ullman Garrett
|
How do I find and delete attachments sent as messages to my group?
7
Hello... I just found and changed the setting of my group so that no attachments can be made to messages sent to the group. I did this because I can not seem to be able to have members create a folder, name the folder, and then upload photos or documents and describe them. The amount of photos sent via messages to my group is now massive. Two questions: 1) What command do I use to delete all the attachments sent via messages to my group? 2) What do I click on to see the list of photos sent as attachments and how do I delete them (see above). Many thanks Jack
|