This week I heard from two yahoo address members who deleted a spam message from the group that generated an auto-remove feature.
They reinstated themselves and I checked and showed them as still members of the list -- but both complained of not getting messages.
I've asked both to check to see if new messages are ending up in spam and to click the "not spam" notification but am waiting to hear back.
Come to think of it -- I hope they got my replies!

Is this just the cost of doing business as a yahoo user on IO?

Rachel

Received from Rachel via Groups.Io at 11/29/2018 07:16 PM UTC:

This week I heard from two yahoo address members who deleted a spam message from the group that generated an auto-remove feature. They reinstated themselves and I checked and showed them as still members of the list -- but both complained of not getting messages.

I've asked both to check to see if new messages are ending up in spam and to click the "not spam" notification but am waiting to hear back.

The answer to this is a really important to pinpointing the cause of any remaining problems. Just guessing until this is answered.

Come to think of it -- I hope they got my replies!

This too.

Is this just the cost of doing business as a yahoo user on IO?

It's the cost of doing business as a user of ANY SERVICE that aggressively seeks to reduce spam sent to its users. If the user of such a service tells their service that messages from <GROUPNAME>(at)groups.io is spam, then they risk all messages from that address either going to their spam folder or simply being deleted. In the case of deletion it becomes impossible to find them and click on them and say they're not really spam.

My ISP allows me to send spam to my inbox (effectively turning off the spam filter), or to my JUNK folder, or to delete it completely. If I choose the latter I have to change that setting if I want to tell them something isn't spam. Can't mark it as "NOT spam" if I can't see it.

Jim H

开云体育

Since converting our 1,340 member group from Yahoo in August, we've had 45 incidents of members being removed for spam.? Of those, 41 had Yahoo addresses despite Yahoo addresses constituting only about 50% of our membership. (Some of these have been removed multiple times, so the ratio comparison isn't precise.)

Yesterday I was able to pin down one of them who accidentally marked a message as spam, and was immediately removed.? Another said she deleted the contents of her junk mail folder withing checking if any group messages were there, since she was getting them normally in her inbox.? She was getting a digest, so why a spam filter would trip on one digest and not another is a mystery.

We're going to start interrogating members about their recent actions when we get a spam removal notice from Groups.io to see if there's a correlation between the removal message timestamp and something they did.

But to your question, yes, I subjectively feel that yahoo addresses are our main problem.? And a cause of a lot of frustration.

Mark

I just heard from one of the two members affected and she checked spam and has not been getting any messages even though she shows as a current member of the group. I’ve just removed her and sent a new invite and also sent her a link to join as a new member. I hope that this will resolve the issue.

rachel?

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