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trying to send invites - getting an error message


Chris Laska
 

Hello - suddenly now when sending invites I get this message " The file you uploaded is not a plain text file and we cannot process it."
and the invite is not sent ...any way to solve this ?


 

On Wed, Aug 15, 2018 at 05:48 AM, Chris Laska wrote:
Hello - suddenly now when sending invites I get this message " The file you uploaded is not a plain text file and we cannot process it."
and the invite is not sent ...any way to solve this ?
I'm assuming you're trying to upload a list of invitees. The file has to be a plain text file in the same format as if you had typed the addresses into the Email Addresses box immediately above, including carriage returns at the end of each line. If you're trying to upload a word processor or spreadsheet document (MS-Word, Excel or some such), you have to save it as plain text first. Better yet, create the file in a plain-text editor such as Notepad.

Hope this helps,
Bruce?
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The system Help is your friend.??/static/help


 

My co-owner and I are getting this same message whenever we try to invite a new person to our group. I typed her address in the invite and I still get the message. We are not trying to upload a file or anything, just send an invite to one email address. Any other ideas? Thanks.


 

On Wed, Aug 15, 2018 at 11:53 AM, Merle Finch wrote:
My co-owner and I are getting this same message whenever we try to invite a new person to our group. I typed her address in the invite and I still get the message. We are not trying to upload a file or anything, just send an invite to one email address. Any other ideas?
You're right. I just tried to invite my wife to my group and got the same error.

Time for a bug report, it seems.

Bruce?
--
The system Help is your friend.??/static/help


 

On Wed, Aug 15, 2018 at 12:10 PM, Bruce Bowman wrote:
You're right. I just tried to invite my wife to my group and got the same error.
Direct Add is not working either. I have reported the problem to support.
?
Bruce
--
The system Help is your friend.??/static/help