¿ªÔÆÌåÓý

suddenly many yahoo.com members are bouncing, but not all of them


 

¿ªÔÆÌåÓý

yes, i have sent bounce probes...any other info on this situation?

?

thanks!

?

ruthie levi

ruthlevi@...

?

?


 

Ruthie, do you mean members with Yahoo.com email addresses?

Frances
--

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


 

Ruthie,


yes, i have sent bounce probes...any other info on this situation?


I'm not seeing that among GMF's Yahoo Mail users. Has the situation resolved itself?

In the affected member's Email Delivery History tab, what Reason is given for the bounces? Or Response if seen as a Most Recent Unsuccessful Attempt?

Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

On Wed, Mar 13, 2019 at 07:50 AM, Ruthie Levi wrote:
yes, i have sent bounce probes...any other info on this situation?
About a year ago, Yahoo had a bunch of issues with their mail servers (see /g/GroupManagersForum/topic/14788994). Groups would send people messages but they would bounce with a 500-level error to the effect that "that account does not exist." So you should definitely check the Email Delivery History per Shal's recommendation to see if something similar is happening. If so, it will resolve itself when sufficient number of the service users contact Yahoo and complain.

For what it's worth, my main group has 20 subscribers that use Yahoo Mail and none of them are experiencing delivery problems.
?
Good luck,
Bruce
--
The system Help is your friend.??/static/help


 

Oddly, my travel group has 549 Yahoo Mail users. Only a half dozen were bouncing. Thanks for the heads up, Ruthie!

The message I see in Email Delivery History tab is:
This mailbox is disabled (554.30)
It seems one has been bouncing since March 1, 2019, a couple for just the last few days.

BTW, I am happy to have the search box at the top of the members so I could just find all the Yahoo ones quickly!

Frances
--

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


 

¿ªÔÆÌåÓý

Hi Shal,

?

I have several members who started being blocked on March 8, while over 200 Yahoo addresses are not bouncing. All of the bouncing members have the error
????????? 554 delivery error: dd Sorry, your message to ronenbn@... cannot be delivered. This mailbox is disabled (554.30)

?

It seems odd that the bouncing started on the same day for the same reason.

?

Ken

?

¡°Some people occasionally stumble across the truth. But then they pick themselves right up and move on like nothing happened.¡±

Winston Churchill

?

From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley
Sent: Wednesday, March 13, 2019 10:07 AM
To: GMF
Subject: Re: [GMF] suddenly many yahoo.com members are bouncing, but not all of them

?

Ruthie,

?

?

yes, i have sent bounce probes...any other info on this situation?

?

I'm not seeing that among GMF's Yahoo Mail users. Has the situation resolved itself?

?

In the affected member's Email Delivery History tab, what Reason is given for the bounces? Or Response if seen as a Most Recent Unsuccessful Attempt?

?

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Yvette Money
 

My group has 97 members who use yahoo.com but luckily only one is bouncing.? I see the same error code listed above and it started on March 8th also...
--
Yvette in Ontario


 

the number of yahoo members who are bouncing is increasing unfortunately. woke up this morning to over 150...

ruthie levi


 

Ruthie,

the number of yahoo members who are bouncing is increasing
unfortunately. woke up this morning to over 150...
That could be a delayed reaction to an outage on 3/15. But I don't see how that could account for the surge on 3/8.


You haven't told us what the affected member's Email Delivery History has to say.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Jim Higgins
 

Received from Shal Farley at 3/18/2019 08:04 AM UTC:

the number of yahoo members who are bouncing is increasing unfortunately. woke up this morning to over 150...
That could be a delayed reaction to an outage on 3/15. But I don't see how that could account for the surge on 3/8.


You haven't told us what the affected member's Email Delivery History has to say.

In my groups it started about Mar 8 and accelerated on Mar 12.

The Email Deliver History says, "554 delivery error: dd Sorry, your message to XXXXXX@... cannot be delivered. This mailbox is disabled (554.30). - mta4486.mail.gq1.yahoo.com"

Jim H


 

Ruthie, Frances, Ken, Jim,

The Email Deliver History says, "554 delivery error: dd Sorry, your
message to XXXXXX@... cannot be delivered. This mailbox is
disabled (554.30). - mta4486.mail.gq1.yahoo.com"
It seems that Yahoo is doing some spring cleaning of dormant accounts, and that's the message you get for accounts that have been disabled.


As some have mentioned in beta, clearing out accounts that haven't been signed in for over a year has been a longstanding policy at Yahoo, but only intermittently enforced.

Bottom line:

These are likely to be subscribers that transferred over from your Yahoo Group. They are likely to be No Email, but even if not they haven't been reading your group's messages (otherwise they wouldn't be dormant).

So my advice is to let them go. Either ignore them or (if you prefer a tidier Bouncing list) remove them.

Shal

FWIW:
I took this heads-up as a prompt to go and sign in to each of my handful of test accounts at Yahoo. It looks like I'll lose one of them because even though I know its password, Yahoo requires that I verify one of its recovery addresses/phone numbers. Unfortunately that one has only one recovery option, and it is a long-dead email address at my former ISP.

In that condition, the only recovery option is to speak to an agent. I could do that, as I have record of the "secrets" I set for that account, but I'm not going to bother.


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

jonathon,

In beta you wrote:

I lost two accounts that my (according to the developers) non-email
client polled roughly every 90 minutes.

What do you mean by a "non-email" client?

I ask because I've been under the impression that logging in via POP or IMAP (email protocols) does count as activity for this purpose.

I ask here in GMF because the answer doesn't matter to Mark in terms of improving Groups.io.

Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

On 3/20/19 7:01 PM, Shal Farley wrote:

What do you mean by a "non-email" client?
The only bug report I ever filed was closed by the developer, saying
that the program (Thunderbird) was not an email client.

jonathon


 

jonathon,


The only bug report I ever filed was closed by the developer, saying
that the program (Thunderbird) was not an email client.

Thunderbird has more than one developer, but in any case that's certainly an odd answer. It puts me in mind of The Princess Bride: "You keep using that word. I do not think it means what you think it means."

Anyway, good to know and watch out for if client access to Yahoo Mail doesn't count as activity that would prevent one's account from going dormant. Do you know if you were using POP or IMAP to access Y!Mail?

Most of my test accounts are for testing aspects of Yahoo Groups, and I know that using those web pages (as well as other Yahoo products) does count towards keeping your Yahoo account alive. I think the simple fact of signing in counts, regardless of which pages you visit.

On the other hand, there's a separate (and shorter) time-out for use of Yahoo Mail pages, after which your Yahoo Mail address is disabled. But that won't affect signing in to use Yahoo Groups or other products.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

As of today, I have 216 members soft bouncing, all of them with yahoo.com email addresses.? This is on my largest group, with about 6700 members. Likewise, on a group of about 600, I have 31 members bouncing.? Of the half who are soft bouncing, all are Yahoo.com members.??


 

Anne,


As of today, I have 216 members soft bouncing, all of them with email addresses.

To borrow and misquote from Disney: ? Let 'em Go

Assuming that the Reason given is This mailbox is disabled (554.30) as mentioned in earlier posts in this topic, those addresses are most likely dead. It may be possible for the owner of such an email address to recover their account once Yahoo has disabled it; that would be the only circumstance under which the address would stop bouncing.

My guess is that most of these would be addresses transferred in from a Yahoo Group, and were probably abandoned (but not unsubscribed), possibly even before the transfer.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

On 3/20/19 10:20 PM, Shal Farley wrote:
Anyway, good to know and watch out for if client access to Yahoo Mail
doesn't count as activity that would prevent one's account from going
dormant. Do you know if you were using POP or IMAP to access Y!Mail?
A mix of POP and IMAP.

I setup the accounts using their non-US domains.

###

Oath has been pounding my AOL account with an "important message" of
some kind. I don't what it says, since their messages automatically go
to the trash.

Oath was pounding one of my non-Yahoo accounts that it now owns,
requiring I login into a specific page, or lose the account.
All of the header data pointed to Oath being the originator.

jonathon


 

jonathon,

Oath has been pounding my AOL account with an "important message" of
some kind. I don't what it says, since their messages automatically go
to the trash.
If it really was from Oath you probably wanted to read it.

Oath was pounding one of my non-Yahoo accounts that it now owns,
requiring I login into a specific page, or lose the account.
All of the header data pointed to Oath being the originator.
As you (probably) know, during its brief existence Oath was the brand within Verizon that acquired both Yahoo Mail and AOL Mail. Now that brand is known as Verizon Media.


When Yahoo/Verizon needs to contact you with regard to your account they generally send the message to the account's address and also to every recovery address that you've listed in the account. So the non-Yahoo address may have been one of those.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

Sounds like emails similar to ones I received from 'Oath.' I only received them in an old AOL account that I started over 15 years ago. I maintain it because, for some reason, several acquaintances refuse to use my Gmail account. They insist on emailing me to my old AOL account. They are both people I'm involved with professionally and I need to maintain contact with them. Anyway, the emails warned me that my Oath accounts would be disabled in thirty days unless I acted "now," starting by opening their email. It sounded phishy so I deleted them on sight. The thirty days ended weeks ago and nothing has happened.

tommy0421


 

Tommy,

Anyway, the emails warned me that my Oath accounts would be disabled
in thirty days unless I acted "now," starting by opening their email.
It sounded phishy so I deleted them on sight.
It may have been. I've heard of crooks copying a service's legit termination notice and replacing the links with links to their own exploit site. So I never encourage clicking in links on such messages.

Usually a legit site will give you a means to do whatever it is that needs to be done by logging into the site without using any link in the email message. That way you can be (reasonably) certain of getting to the legit site and not an impostor.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list