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Subgroup deleted, anyway to retrieve its contents? Also, trying to back up all other subgroups and the export button is missing.

 

On Sun, Feb 16, 2025 at 08:34 AM, debcozumel wrote:
Is it now somewhere else and the manual hasn¡¯t yet updated the instructions?
Yes, there are a lot of things that aren't exactly right in the manual.? In this case, the Export is at Admin > Preferences > Export.
?
FYI, there's a beta version of the new Owners Manual at /newhelpcenter/manual/ownersmanual that has the correct path to follow.? Since the path will change when the manuals come out of beta, keep an eye on updates.
?
Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
 

We have a main group with 7 subgroups and Premium subscription. One subgroup was deleted last night -accidentally or maliciously. We¡¯ve removed that person from all the groups so they hopefully can¡¯t delete other subgroups. We can¡¯t rule out that we have somehow been hacked though. I¡±m trying to export all the groups so we now have a back up. I¡¯ve done this before but only for my subgroup and not recently. Now the export button is missing.
2 questions - 1 Does a premium subscription come with any backup? 2 - I¡¯m following the instructions in the manual to export but the export button is gone and I can¡¯t find it anywhere. Is it now somewhere else and the manual hasn¡¯t yet updated the instructions?
Thanks in advance for the help you¡¯re able to offer.

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