开云体育

I have a topic with 3 messages in it.? I'm trying to split out the latest message into a new topic using the instructions here:
/helpcenter/ownersmanual/1/managing-group-topics-and-messages/splitting-topics

but that last message does not have the "split" option in its hamburger menu.? Interestingly, the second email in the thread does have that option in its dropdown.? But I want to leave that one and the initial one in the thread.

Am I missing something silly???
-chuck

On Mon, Nov 16, 2020 at 01:39 PM, Chuck Palmer wrote:

but that last message does not have the "split" option in its hamburger menu.? Interestingly, the second email in the thread does have that option in its dropdown.? But I want to leave that one and the initial one in the thread.

Chuck -- Click the "Date" link at upper right to invert the sort order. You should then be able to split off the message you want.

Am I missing something silly???

Not really...this behavior isn't very intuitive, and has confused a lot of people.

Regards,
Bruce

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